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Potbelly Sandwich Works

Downtown / The Loop
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190 N State Street, Midway Airport Food Court, Chicago, IL
+1 312-683-1234
11:00 am - 10:00 pm
Closed now
See all hours
Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 11:00 am - 10:00 pm
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267 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Level Contributor
36 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

On a Chicago visit [from Sydney Down Under], shopping in Marshall Field's [before it was taken over by Macy's] many years ago, sought advice for a quick light lunch. One name was the "Potbelly Sandwich Shop". Curious, I decided to give it a try because, generally speaking, I find American lunches are far too large & over filling! Comfortably located... More 

Thank KazSydOz
Lakeside, Ohio
Level Contributor
50 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 23, 2016

Many choices of sandwiches made to order. You choice how you want it made. Also chips, beverages and desserts

Thank Carol R
Level Contributor
168 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed November 15, 2016 via mobile

Whether you are dining in the restaurant or taking your lunch on the plane, this is the best choice for soup or sandwiches. They are very fast and efficient even with a long line. Prices are great too. I love the soups and the rest of my family love the sandwiches. The Italian and the Meatball sandwiches were ordered by... More 

Thank Lana S
midland, mi
Level Contributor
367 reviews
214 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed October 28, 2016 via mobile

Prepare yourself for one of the best subs of your life! Toasted flat, White or wheat bread. 6" or 9". Pick from the sandwich board and bam, it's ready. You shuffle through the line and get your drink and chips, when the sandwich comes out of the oven, pick your toppings. Move to the register for sweets, soups and salads.... More 

Thank roger3116
Wilmington, North Carolina
Level Contributor
72 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 27, 2016 via mobile

Every time I come to Chicago I have to have Potbelly. Started years ago in the airport. Now I have people fly it in if I know they are near one! Great place and great deal, don't miss it.

Thank brandonhill28
Level Contributor
53 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed October 26, 2016

After hours of shopping we needed a little something but were not ready for dinner yet. We stopped in Potbelly, checked out the large board with their menu and ordered a few sandwiches to go. Everything was delicious and service was quick and friendly.

Thank Diane F
South Bend, Indiana
Level Contributor
152 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed October 24, 2016

It is a step above the typical fast food. The sandwiches were good not great. It is convenient if you are shopping on State Street. Prices are OK and there are a lot of options. It is very busy around lunch time.

Thank bmwdiscman
Level Contributor
161 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed October 12, 2016

my wife and I stopped here for a lunch when we visited Chicago. We had the Italian and it was pretty good but could have more seasoning in my opinion.

Thank Pulp_Fishin
Level Contributor
44 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 25, 2016

We ate dinner here one night after walking around all day. We ended up splitting a sandwich and it was very good. They had smoothies, drinks of all kinds and anything else a sandwich shop might need.

Thank bikerbabe77
Level Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed September 18, 2016

Loved the atmosphere and that happy faces was I walked past looking for some thing good to eat during layover at Chicago--Midway. Selected the egg, swiss cheese, mushroom, and sausage sandwich on wheat................Delicious!! Good size - unbelievably reasonably priced - and despite the huge crowd and line, hot when served in a very timely manner. Very,, very good experience. Thank... More 

Thank NH281

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
$5 - $10
American, Fast Food, Soups, Delicatessen
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Delivery
Good for
Dining on a budget, Kids, Families with children
Open Hours
11:00 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
6:30 am - 10:00 pm
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 190 N State Street, Midway Airport Food Court, Chicago, IL
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighborhood: Downtown / The Loop
  • Phone Number: +1 312-683-1234

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood