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Ratings and reviews

#128 of 1,530 American in Chicago
Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$60 - $80
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (389)
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LanguageEnglish
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Traveler rating
206
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40
17
11
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All reviews brunch salmon short ribs cake chicago skyline dinner cruise observation deck navy pier lake michigan beautiful boat dessert bar window table beautiful evening our waiter the wait staff visiting chicago servers
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Reviewed August 18, 2020

Bought the tickets as a surprise for an anniversary celebration. I just moved to the area so I didn't know really what to expect! I was really impressed by the friendly service. This is especially true for the sweet girl who was our server for...dinner and up on the observation deck. The views at night were just amazing. The food was really good as well. I would highly recommend this dinner cruise.More

Date of visit: August 2020
Helpful?
hbcruises, Guest Relations Manager at Odyssey Cruises, responded to this reviewResponded August 20, 2020

Hello- Thank you for your review! It’s always great hearing back from our guests, especially when it’s comments like yours. We really appreciate it!

Reviewed February 16, 2020

Went on the Valentine's Day Lunch cruise on a Saturday as a gift from our kids. What a great time. Food and service were outstanding. It can be as romantic or entertaining as you make it. It was during NBA All Star weekend so there...was a special basketball photo booth set up on the upper deck with a coffee bar. All other areas had a Valentine theme which was very nice. Middle deck had a DJ and dancing. It was very cold & icy, but we managed a few minutes on the upper open air observation deck. My wife received a rose upon our departure which was the topping on the cake. Mostly geared for adults. I would recommend to anyone. The only reason for 1 missing star is the fact we didn't go past the breakwater as advertised due to the ice. We just went around in circles for 1 1/2 hours. Can't wait to go back in the summer.More

Date of visit: February 2020
Helpful?
MaeveThor, General Manager at Odyssey Cruises, responded to this reviewResponded February 18, 2020

Hi- Thank you for your review! It’s always great hearing back from our guests, especially when it’s comments like yours. We really appreciate it and we hope you come back to see us this summer!

Reviewed February 11, 2020

Had a business dinner cruise with this company. It was awesome. I was fearful that it was going to be super cold and I would be miserable, but it was toasty inside. Food and service was superb.

Date of visit: February 2020
Helpful?
MaeveThor, General Manager at Odyssey Cruises, responded to this reviewResponded February 16, 2020

Hi Taylor- Thanks for taking the time to write such a nice review. We are glad to hear that you had a wonderful time on board and we hope to see you back again!

Reviewed February 2, 2020 via mobile

Was a blast. The food was very good. I would highly recommend the lobster bisque and braised short ribs. Was very romantic. We received rose petals on our table and a free most delicious cheesecake for our anniversary. We lucked out and got a window...table and it was such a beautiful view. Alex was our waiter and he was very attentive and friendly. Only complaint would be the music, was great throughout until later. I feel that if the wanted people to dance they should of played romantic music not pop. Over all it was so much fun!More

Date of visit: February 2020
Helpful?
MaeveThor, General Manager at Odyssey Cruises, responded to this reviewResponded February 4, 2020

Hi Tiffany- We are so happy that you had such a great time! Thanks for taking the time to write such a thoughtful review. We're so happy that we were able to make your experience so memorable and fun. Come back and visit us anytime!

Reviewed January 4, 2020

Matthew was an excellent server! The food was delicious, and the whole experience was wonderful!!!!!

Date of visit: January 2020
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Reviewed January 3, 2020

We were married on the odyssey 2 years ago. The best experience ever. We go back every year. We have enjoyed 3 times on her. The food and service is amazing! Thank you Nikki and Tea! Dancing and music the best! A very safe and...fun place to be. Family friendly! Will go back time and time again!More

Date of visit: December 2019
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Reviewed January 1, 2020

A great way to spend a New Year Eve. A little pricy, but well worth it. The staff have excellent service. The food was good, and plenty of it, and the music was great. Where else would get such a good view of the fireworks!

Date of visit: December 2019
Helpful?
Reviewed December 28, 2019

My friend and I visit Chicago every year at Christmastime but had never taken an Odyssey Cruise. We took the Sunday brunch cruise and it was fabulous. Our server, Luis was great and super friendly. The ambiance was very nice and decorated beautifully for Christmas....The food was top notch, delicious and presented well. The narrator, Peter was great with recognizing points of interest. We thoroughly enjoyed this experience and might possibly make it an annual activity when we go to Chicago. I highly recommend Odyssey Cruises.More

Date of visit: December 2019
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Reviewed December 16, 2019

We were on board for a special birthday party. I think there were 30 of us. A large group but not huge. The staff greeted us with smiles and seated us without delay. The food was unbelievably slow coming out. Other diners were finished by...the time we were served. My fish was ice cold, it was tasty but icy. 5 of us got our meals at our table, then around 10 minutes later 2 more came out and finally about 5 minutes after that the last person was served. After dessert I was shocked to hear the waiter ask me if I would like another drink, until that point I thought it was a serve yourself at the bar. BTW it might be relevant to inform your passengers they will need that tiny stub you give them as they board to get a drink at the bar. The boat itself and the cruise was great! The service was not great and the food was average.More

Date of visit: November 2019
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Reviewed November 29, 2019 via mobile

Good stuff: THE FOOD IS GREAT!! I had a picky teen with me and she ate the food. They had a dessert bar and I had the best bread pudding I have EVER had. There was a DJ and the view was amazing. The food...was hot even the roll. The servers are good and fast and the crewman are so polite. My daughter left her phone and helped her find it. 2 tables actually dropped glasses on the floor, they were cleaned super fast. Also, I am not a boat person, one of the servers offered to help me go to deck and take pictures. The view was spectacular, even though it was cold and rainy. The night time cruise would be perfect if someone was trying to propose or for something really special. The lunchtime might be better for more professional and families (with older kids, over 10). The only reason I gave 4 stars is that it's pricey, but worth it if you're trying to do something special. The wine prices are what you would expect, but regular soda was $4. Wish they had price for non-alcoholic drinks posted somewhere.More

Date of visit: November 2019
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Questions & Answers
Ask a question
AissaC27
July 28, 2016|
AnswerShow all 3 answers
Response from Jackey C | Reviewed this property |
This is really an adult cruise. It might be more appropriate to take a lunch cruise with an infant.
0
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my-place-in-the-sun
August 10, 2015|
Answer
Response from EntertainmentCruises | Property representative |
Hi - Our Air & Water Show Cruises are a very unique experience with optimal views. However, they are a very busy day in terms of vehicle and pedestrian traffic. The Navy Pier parking lot will fill up, with there are numerous... More
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