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The Phoenix Restaurant

$$$
Neighborhood:
Chinatown
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2131 S Archer Ave, Ste 1, Chicago, IL 60616-1549
312-328-0848
Today
8:00 am - 3:00 pm
4:30 pm - 10:00 pm
Open now
All hours
Hours:
Mon - Fri 9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Sat - Sun 8:00 am - 3:00 pm
Sat 4:30 pm - 10:00 pm
More Info
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141 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Chicago, Illinois
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I went with a rather large group set aside from the main dining area. The service was great and the food was good which is saying something since I'm not the biggest fan of Chinese food. My favorite thing was the ribs

Helpful?
Thank Allen G
Chicago
Level Contributor
148 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

This restaurant is in the Chinatown area of Chicago, south of downtown. It is accessible by EL train and in the summer by water. It is classic dim sum with many small plates available. The food is quite good. The restaurant mainly caters to Chinese which means that the food is authentic. There is a regular menu if you do... More 

Helpful?
Thank Willco
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The dim sum does not disappoint. Many selections & all tasty. Dinner is just as delectable. Food is fresh & delicious. Nice presentation & good service. If having dim sum on the weekend, arrive early.

Helpful?
Thank Cindy C
North Chicago, Illinois
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Came back for dim sum on Sunday and very disappointed. The food is not good as it used to be any more. Won't be back for sure!

Helpful?
Thank Mommyphant
Memphis, Tennessee
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The space has been renovated but the excellent dim sum remains the same. Have been dining with Phoenix since 2001; still my favorite dim sum place in Chicago.

Helpful?
Thank tjwmem
Troy, Michigan
Level Contributor
320 reviews
242 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed June 7, 2016

This is a very good restaurant, but there are a few issues. First, you order off a menu instead of from the cart; I prefer the traditional method. Service was terribly slow both to take our order and then to deliver it. No one asked for our drink order. Quality of the food was very good and you were also... More 

Helpful?
Thank 1Rahhalatun
Montreal, Canada
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016

We used to go to Three Happiness, but since it is closed, we asked for a recommendation and were directed to Phoenix. Wonderful experience. We were sat right away on a Saturday afternoon at a table by the window with a great view of the skyline. The picture menu made it easy for my companions who were less familiar with... More 

Helpful?
Thank Milo_Gavin
Chicago, IL
Level Contributor
101 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed May 27, 2016 via mobile

I had heard great things about this place but it didn't live up to its hype. First of all, the service was substandard. We had to aggressively seek a waiter (it seems no one was assigned to our table). a few times to get us drinks and order more. The sad thing is we noticed other tables were regularly attended... More 

Helpful?
Thank Kaimada
Level Contributor
123 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 26, 2016 via mobile

This is an update of my previous review. After the change in ownership, the number of dim sum items available has decreased considerably and one has to order from a menu. The quality has also deteriorated. This time we did not order dim sum. We ordered fresh bass served in two ways, as congee and steamed in black bean sauce.... More 

Helpful?
Thank Keng L
Boca Raton, FL
Level Contributor
63 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 22, 2016 via mobile

Outstanding selection of dim sum at typically low prices. Clean and helpful staff. Located in Chinatown 2 blocks from the Red Line Chinatown stop.

Helpful?
Thank FrankBocaRaton_FL

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$28
Cuisine
Chinese, Asian
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Private Dining, Wheelchair Accessible, Serves Alcohol
Good for
Large groups, Families with children
Open Hours
Sunday
8:00 am - 3:00 pm
Monday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Tuesday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Wednesday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Thursday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Friday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Saturday
8:00 am - 3:00 pm
4:30 pm - 10:00 pm
Location and Contact Information
  • Address: 2131 S Archer Ave, Ste 1, Chicago, IL 60616-1549
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Chinatown
  • Neighborhood: Chinatown
  • Phone Number: 312-328-0848

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Phoenix Restaurant and other visitors
2 questions
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MIchigan
over a year ago

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Questions? Get answers from The Phoenix Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Chinatown

Neighborhood Profile
Chinatown
Chinatown may be one of Chicago’s smallest neighborhoods geographically, but it's big on character, colors, sights, sounds, and flavors. In this South Side neighborhood, you’ll find authentic Chinese restaurants dotting the length of Wentworth Avenue. After a meal of dim sum, noodles, duck or other tantalizing food specialties, satiate your visual appetite with dozens of public art sculptures sprinkled throughout the neighborhood ranging from animal structures to pagodas, a tile mosaic, Chinatown Gate, and a Buddhist Temple.