Every time we order from Noodles Etc, the order is messed up. The forget items or package your food so it is smashed and/or dripping. Even when you put a note to check the order, they mess it up. When you call to ask for...the missing items, they tell you they can deliver it in an hour. If you request a refund, they tell you that they are unable to do that. And, they hang up on customers - tipping customers. I've been eating there since 2002! Not any more, they are RUDE and UNPROFESSIONAL. The food is mediocre. They do ok b/c there are limited options in Hyde Park. I'll use Door Dash or Grubhub to order good Asian food. Good riddance Noodles, Etc!More