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Ghirardelli Ice Cream & Chocolate Shop

#5 of 157 Dessert in Chicago
Certificate of Excellence
Magnificent Mile
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830 N Michigan Ave, Chicago, IL 60611-2167
10:00 am - 10:30 pm
Closed now
All hours
Sun 10:00 am - 10:00 pm
Mon - Thu 10:00 am - 10:30 pm
Fri - Sat 10:00 am - 11:30 pm
More Info
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362 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Level Contributor
5 reviews
3 restaurant reviews
4 of 5 stars Reviewed 5 days ago NEW

When I came in I was given a free piece of chocolate, which was a nice touch. They wouldn't honor a discount I thought I'd be getting through Big Bus, since I took a tour and was told there'd be one. It was the primary reason I was there, in fact. The shop was crowded, so it was difficult to... More 

Thank Linda K
Chattanooga, Tennessee
Level Contributor
61 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a fun little shop. The long lines seem to draw in others looking for a great ice cream experience. The staff appear to busy to give any attempt at friendliness despite the manager standing alongside watching all of the action. The ice cream was good (bad ice cream is oxymoronic, in my opinion), but very pricey. I would... More 

Thank Hubbynfather
Chicago, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

When we went, the shops was so packed people were literally standing outside to wait on their order. And it is worth the wait! The ice cream is divine! The service was only average - but it's easily overlooked with the amount of people they're serving. Seating inside is limited - so cones or candy-to-go is ideal.

Thank veteranyp
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

lovely place. the ice creams are to die for. The seating at the window looking out to Michigan Avenue is great. They are in the Wrigley building and its a great location. The chocolates are good. I especially like the new sea salt chocolates which are superb

Thank xerxesdastur
Dublin, Ohio
Level Contributor
307 reviews
220 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We always come here on every Chicago visit. It is sort of a tradition. The Ghiradelli ice cream and chocolate shop is sort of a Chicago landmark and is located on a very touristy and busy street right across from the water tower. The restaurant is usually crowded but the lines move along pretty fast. The service is always friendly.... More 

Thank Ness S
Denver, Colorado
Level Contributor
40 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Shared a ice cream Sunday while it rained outside. Thought the shop would be bigger but that didn't stop us from enjoying a break from sightseeing.

Thank Rainey G
Minneapolis, Minnesota
Level Contributor
116 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every time I have gone into this shop, it has been busy. However, the line moves fairly quickly. The wait is well worth it because there are so many options to choose from including shakes, sundaes, cones, hot chocolate, and more! It is on the expensive side for treat.

Thank amandalilgreen
Richmond Hill, Canada
Level Contributor
5 reviews
4 restaurant reviews
2 of 5 stars Reviewed 2 weeks ago

As an icecream and chocolate shoppe it did meet its expectation for quality and taste but one might expect a larger variety of flavours available other than the normal chocolate, vanilla and strawberry! The only exotic flavour offered was sold out and "back ordered" according to staff. No large menus posted and little help from staff when ordering from thier... More 

Thank TONY D
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Wow what a way to end a great trip. I am so in love with Ghirardelli its unbelievable. No matter what state I'm in they never seem to let me down. Staff is always great and the icecream and chocolate even greater. Thanks Ghirardelli team for always making my day with my favorite desserts.

Thank siemcm
New Orleans, Louisiana
Level Contributor
71 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spotted the Ghiradelli shop while walking around downtown Chicago (it's in the Wrigley Building). We made a quick pass through on a lunch break from our conference then decided we would return later for ice cream. There were many delicious selections to choose from, we opted to split the Lands End (two brownies, two scoops of ice cream, topped... More 

Thank Angel-M_LA

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Average prices
Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
10:00 am - 10:00 pm
10:00 am - 10:30 pm
10:00 am - 10:30 pm
10:00 am - 10:30 pm
10:00 am - 10:30 pm
10:00 am - 11:30 pm
10:00 am - 11:30 pm
Location and Contact Information
  • Address: 830 N Michigan Ave, Chicago, IL 60611-2167
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighborhood: Magnificent Mile
  • Phone Number: 312-337-9330

Questions & Answers

Questions? Get answers from Ghirardelli Ice Cream & Chocolate Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.