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The Cheesecake Factory

#10 of 181 Dessert in Chicago
#123 of 8,299 Places to Eat in Chicago
Certificate of Excellence
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875 N Michigan Ave, Chicago, IL 60611-1803
+1 312-337-1101
11:00 am - 11:30 pm
Open now
See all hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:30 pm
Fri 11:00 am - 12:30 am
Sat 10:30 am - 12:30 am
More Info
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2,280 Reviews from our TripAdvisor Community

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Showing 1,637: English reviews
Beverly Hills, California
Level Contributor
225 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 169 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

My husband has never been to a Cheesecake Factory, so I explained that he's not missing out. We went anyway, to satisfy his curiosity. The place itself makes me dizzy, maybe the combination of the colors, the lights, the decor, and the setup? Someone must have done market research in order to figure out how to hypnotize the customer in... More 

Thank Miss C
Raleigh, North Carolina
Level Contributor
5 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 1 week ago via mobile

A friend took me to Cheesecake Factory to celebrate my Birthday. I hadn't visited this restaurant in several years, so the experience was a pleasant surprise. We told the hostess & server the occasion of our dining visit- Birthday Dinner. The food was tasty! My friend enjoyed the catfish & we savored the flavor of our Passionfruit Mojitos! The only... More 

Thank awesomeA1
Level Contributor
7 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

The staff here is so friendly, timely, and professional. Great food as always, and lots of room for seating.

Thank Chyanne H
Bolton, United Kingdom
Level Contributor
63 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Dynamite shrimp and sweet potato fries delicious... there was 12 of us all had a variety from the menu. Large portions we all enjoyed our dinner and had take out cheesecake for the next day. Enjoy

Thank amandajane692015
Level Contributor
5 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 3 weeks ago

On a recent trip to Chicago we were staying in a hotel just round the corner so for convenience popped in to get a quick dinner. Of course we'd heard about how huge portions were in America and these certainly lived up to our expectations - the fish taco's were huge! I enjoyed the half portion of Chipotle Chicken Pasta... More 

Thank DaniellaGM
New York City, New York
Level Contributor
65 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

The dessert was great, however this particular branch was quite disorganized. There was no greeter to assign us a table, the waiter didn't show up until 15 minutes after we sat down and there was a dominant smell from the kitchen that was invading the seating area (the kitchen was right behind the bar, in the same room).

Thank ArisAntoniades
Melbourne, Australia
Level Contributor
629 reviews
243 restaurant reviews
common_n_restaurant_reviews_1bd8 150 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We have visited this Restaurant before as it is a two minute walk from our hotel on this very cold night. The booth table we were taken to initially, was just in front of the kitchen, and this was quite noisy. We asked the hostess if we can moved and was given a table further away. Our waitress was very... More 

Thank H L
Platteville, Wisconsin
Level Contributor
75 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Good food (as always) at the Cheesecake Factory - huge selection and ALL very delicious. Service is quick. It's just too bad that they keep the lights so low. It makes it EXTREMELY difficult for someone with even mild vision impairment to read the menu. Please start placing flashlights on all the tables if you can't afford to pay your... More 

Thank KaynGeorge
Chicago, Illinois
Level Contributor
37 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Cheesecake Factory never fails to impress. The wait staff is friendly and helpful. The food is "to die for" and huge portions; we both brought home enough food for 2 more meals. And, the dessert....well, let's just say there's a reason why we choose to bring home so much of our entrees. The cheesecake is melt in you mouth delicious!... More 

Thank Snowbank79
Sydney, Australia
Level Contributor
304 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

The place can be very busy and you might have to wait 10 to 20 minutes. The food is good, we had salads, eggplant with parmesan and the cheesecakes. We enjoyed everything.

Thank yakshaver

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
Italian, American, International, Vegan Options, Gluten Free Options, Vegetarian Friendly
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special occasions, Large groups, Local cuisine, Kids, Families with children
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:30 pm
11:00 am - 11:30 pm
11:00 am - 11:30 pm
11:00 am - 11:30 pm
11:00 am - 12:30 am
10:30 am - 12:30 am
Location and Contact Information
  • Address: 875 N Michigan Ave, Chicago, IL 60611-1803
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighborhood: Magnificent Mile
  • Phone Number: +1 312-337-1101

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
4 questions
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighborhood