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The Cheesecake Factory

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875 N Michigan Ave, Chicago, IL 60611-1803
+1 312-337-1101
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  • Excellent44%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible3%
Travelers talk about
“cheesecake” (814 reviews)
“salad” (93 reviews)
“cakes” (37 reviews)
Open Now
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
875 N Michigan Ave, Chicago, IL 60611-1803
All Details
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1 - 10 of 1,800 reviews

Reviewed 2 days ago via mobile

Called in here for a break from shopping as love the Cheesecake Factory. Ordered beers and mojitos and 2 cheesecakes. We really enjoyed. Our server Juan was the best and gave us lots of tourist tips too. The Cheesecake was delicious as always. Highly recommended.

Thank Pennyboots
Reviewed 6 days ago via mobile

The menu is huge. Good place to go if the group cannot decide what type of food they are wanting. The portions are large. The service is always very friendly.

Thank Greg W
Reviewed 1 week ago via mobile

Located in basement of John Hancock tower. Good service however long wait times if dining after 7:00pm. There is option to jump to table in this area where patrons are coming and going. Not ideal but sometimes able to get a table without the long...More

Thank VFCO
Reviewed 1 week ago via mobile

I've been to many chains from the Cheesecake Factory and our visit last night was the worst!!! 1 hour to get our food and the server was not attentive. My food was partially uncooked and my son and I left disappointed and nauseous and he...More

Thank C V
Reviewed 2 weeks ago

Stopped for dinner after a full day of sightseeing in Chicago and had a great meal. Both the food and service were very good. Save room for one of their multiple cheesecakes.

Thank BMiller2013
Reviewed 3 weeks ago

The food is very consistent never a bad meal. The prices not cheap but not too expensive. most of the time there is a wait to get seated,but not as bad when your a regular client. would highly recommend any of there locations.

Thank alan s
Reviewed 3 weeks ago

I've picked up cheesecake from this location a couple times with great enjoyment and finally ate here with my kids. The food was good, the waitstaff was friendly and helpful. Fun atmosphere and decor.

Thank Todd U
Reviewed 3 weeks ago

We stopped on for coffee and cheesecake after a day of seeing the sights and we were not disappointed! The strangest interior decorating ever, but the coffee was good and the cheesecake was delicious!

Thank Wanderer562014
Reviewed 4 weeks ago

This was definitely worth the wait. Everything we had was really good and we had a wonderful waiter, we couldn't have asked for more. And then of course the cheesecake is to die for.

Thank tuna57
Reviewed 4 weeks ago

It's tricky to find but, worth it. It's under the Best Buy store on N. Michigan Ave. on the Miracle Mile. After shopping Tiffany's, Burberry, Tesla, American Girl, etc. stop in. Always ready, friendly, and willing to feed you. It's around the corner by the...More

Thank Jbohacheff
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
Nearby HotelsSee all 193 hotels in Chicago
The Westin Michigan Avenue Chicago
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Four Seasons Hotel Chicago
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The Tremont Chicago Hotel at Magnificent Mile
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The Ritz-Carlton, Chicago
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Nearby Attractions
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Water Tower Place
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.11 miles away
Ask a question
Questions & Answers
December 19, 2016|
AnswerShow all 3 answers
Response from lindakane | Reviewed this property |
They takes names as you enter and give you a beeper to let you know when your table is ready. Call anyway, just in case. 312-337-1101
March 2, 2016|
Response from Marsha H | Reviewed this property |
I'm sorry I don't know, you may want to contact them directly.
Amanda K
January 18, 2016|
AnswerShow all 6 answers
Response from Bill T | Reviewed this property |
On July 30 & 31st every year, all the cheesecake slices in the display cabinet are 1/2 off all day. You are not supposed to go more than once. You order & wait at the counter. I never miss a year.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special occasions, Families with children, Local cuisine, Large groups
Open Hours
10:00 AM - 11:00 PM
11:00 AM - 11:30 PM
11:00 AM - 11:30 PM
11:00 AM - 11:30 PM
11:00 AM - 11:30 PM
11:00 AM - 12:00 AM
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 875 N Michigan Ave, Chicago, IL 60611-1803
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighborhood: Magnificent Mile
  • Phone Number: +1 312-337-1101
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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