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Hard Rock Cafe

63 W Ontario St, Chicago, IL 60654-3808
+1 312-943-2252
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Certificate of Excellence
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Neighborhoods
Neighborhoods
Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travelers talk about
“burger” (62 reviews)
“fries” (24 reviews)
“mac cheese” (5 reviews)
Open Now
11:00 AM - 10:00 PM Hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
63 W Ontario St, Chicago, IL 60654-3808
All Details
Top 3 Reasons to Eat Here
Sponsored by: Hard Rock Cafe
1. Service and Atmosphere
"Very friendly staff, clean restaurant, quick service."
Bmm1104
See reviews that mention Service and Atmosphere
2. Food and Beverage
"Food awesome go for the local legendary burger. It's a pizza burger!"
James M
See reviews that mention Food and Beverage
3. Music
"There was live music, pleasant and not too loud"
Diane S
See reviews that mention Music
Write a ReviewReviews (709)
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1 - 10 of 479 reviews

Reviewed yesterday via mobile

Good food, helpful staff. Location on north river, four blocks from the magnificent mile. As expected from hard rock.

Thank bomal
Restaurant's Favorite
Reviewed June 6, 2018 via mobile

Very friendly staff, clean restaurant, quick service. Food tasted great. Always love going to a new Hard Rock.More

Thank Bmm1104
ChicagoGM, Manager at Hard Rock Cafe, responded to this reviewResponded June 7, 2018

Thanks for the great review! We are glad to hear you enjoyed your experience with us. It is always great to hear from our fans. If you remember your server's name, we would love to give them a shout out. Thanks again and we hope...More

Reviewed 3 weeks ago via mobile

Stopped in for drinks, the bartender was very nice and took care of us. Not very busy but a lot of nice mementos to look at.

Thank Lori M
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thanks for the review Lori! We are glad you enjoyed your experience and were able to check out the memorabilia. We hope to serve you again soon.

Reviewed 3 weeks ago

The burgers were not good. Dry meat, sloppy salad. Drinks did not taste anything, more like water. The waiter was friendly and service minded, but that's the best I can say about this experience.More

Thank KalEl2005
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

KalEL2005- Thank you for taking the time to provide us feedback on your recent experience. I am so sorry to hear about your recent experience here in Chicago. As you know, we take great pride in delivering a great dining experience to each and every...More

Reviewed 3 weeks ago via mobile

On our final leg of our family US vacation we booked to eat at the Chicago Hard Rock Cafe as we have eaten at many others over the world do a kind of tradition. This was by far the best in terms of service our...More

Thank James M
ChicagoGM, Owner at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thanks for the awesome review James! We love to hear from our fans. We are so happy to hear you chose to dine with us during your US vacation and that you were treated like rock stars. Noah is a great and we will share...More

Reviewed 4 weeks ago via mobile

We have been in Chicago for nearly a week now. We’ve gone to a dozen or so restaurants and for the most part we have been disappointed with the food and service. We received the best service we have had during this trip from Noah...More

Thank Patrico23
ChicagoGM, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thank you for the wonderful review and great feedback! Noa is awesome, and we can't wait to pass this along to her. We love to hear about these experiences and hope to serve you again soon. Thanks again!

Reviewed 5 weeks ago via mobile

Food is just ok. Expensive in general, but probably normal for this type of place (tourist draw in a tourist area). The displays are nicely done, but probably out of touch with most music today. Do teens really care to see a bronze statue of...More

Thank sunhead
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for taking the time to review your experience. The Hard Rock Chicago is celebrating its 33rd anniversary this year, it's true that we are not the newest, biggest or shiniest cafe, but we are a classic. Number 6 in the company in fact.

Reviewed August 17, 2018

It is definitely worth to include this place into a day trip. Great service with a nice variety of food and drinks.

Thank TravelingQat
ChicagoGM, Manager at Hard Rock Cafe, responded to this reviewResponded 5 weeks ago

Thank you for the great review! We are glad you enjoyed our location and all we have to offer. We hope to serve you again soon!

Reviewed August 13, 2018

We have eaten at Hard Rock Cafes in other cities in Canada and the U.S., but this was by far the best experience because of our waiter. Not only was he attentive and punctual, but had such a quirky personality that we laughed throughout our...More

Thank sandycolautti
ChicagoGM, Manager at Hard Rock Cafe, responded to this reviewResponded August 16, 2018

Thank you for the awesome review and great feedback on your service! We do our best to make sure every guest experience rocks, and it sounds like your server delivered on that promise. We are glad you enjoyed your meals and our location, too! Thanks...More

Reviewed August 11, 2018 via mobile

This is a Hard Rock cafe as the others. Interior is lije with a kind of stage. Many artifacts. Food is good, service friendly. My plate was not probably washed though.More

Thank MJbLimbricht
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded August 13, 2018

Thank you for the great review! We are glad you enjoyed our location and your experience. We have a full stage where we host Live Band Karaoke and acoustic music sets every Thursday, Friday and Saturday. For more details, please check out our events calendar...More

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Ask a question
Questions & Answers
mdawg715
May 29, 2017|
AnswerShow all 3 answers
Response from Peter M | Reviewed this property |
Hi There Is around 4 miles... it was a lovely day when I was there so I walked to take in the scenery Try it or even take the bus...
0
Votes
Steph-Parkes
May 1, 2017|
AnswerShow all 2 answers
Response from Peter M | Reviewed this property |
Hi There I was driving when I visited this cafe, so i only had soda's. I did not see any signs in the cafe to say that there was a Happy Hour. Also the servers did not mention it to me upon my greeting and during my stay. I... More
0
Votes
rohopkins10
January 16, 2017|
AnswerShow all 5 answers
Response from ChicagoGM | Property representative |
We do welcome reservations. You can call the cafe directly at 312-943-2252 to reserve a table. thank you! We look forward to seeing you soon!
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$30 - $30
Meals
Lunch, Dinner, Late Night
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Kids, Families with children, Special occasions, Large groups, Bar scene
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 1:00 AM
Saturday
11:00 AM - 1:00 AM
Location and Contact Information
  • Address: 63 W Ontario St, Chicago, IL 60654-3808
    (Clark Street)
  • Public Transportation: 2 blocks west & 2 blocks north of Chicago Transit Authority (CTA) stop at Grand & State Streets.
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighborhood: Near North Side
  • Phone Number: +1 312-943-2252
  • E-mail
Description
Hard Rock Cafe is located at the corner of Clark & Ontario in the heart of Chicago's River North neighborhood. Open 364 days per year, the Hard Rock offers something special for everyone. Not only will you receive an incredible dining experience, but you will get the chance to view Chicago's portion of the world's largest music memorabilia collection. In fact, you never know when you may run into a local celebrity, musician or athlete, or even better, have the chance to see a live music event featuring the best emerging & established artists around. We also welcome help when it comes to our philanthropic efforts. Remember, "Love All, Serve All" & "Save The Planet" are the mottos that capture the spirit of the Hard Rock Cafe in Chicago. So, be sure to make your online reservation TODAY & get the most authentic experience that rocks at Hard Rock Cafe in the Windy City of Chicago!
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