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Potbelly Sandwich Works


Ratings and reviews

Certificate of Excellence2015 - 2017 Winner


American, Fast Food
Special Diets
Vegetarian Friendly, Vegan Options
Lunch, Dinner
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meals, features

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Reviews (106)
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All reviews sandwiches blt salad mac and cheese art institute quick lunch yum
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1 - 10 of 93 reviews
Reviewed 2 weeks ago

Stopped at this Potbelly for a quick meal before a CSO concert. They're just next door. We were very disappointed. The place was pretty empty but the service was slow and sloppy. It was not as clean as one would expect.

Date of visit: May 2019
Thank Peter-DG
Reviewed 3 weeks ago

It is very nice that Potbelly foffers whole wheat bread for sandwiches. They have a skinny version to save calories. Soups are excellent as well as choice of sandwiches. Sandwiches are fabricated quickly and checkout os pleasant.

Date of visit: May 2019
Thank Stan K
Reviewed December 29, 2018

This sandwich shop reminded us of the Which Wich out here on the West Coast. We had the Philly Cheese Steak Sandwich with Provolone. It was good. This also gave us some time to relax and get off our feet as we had been doing...More

Date of visit: December 2018
Thank Lars_92705
Reviewed December 25, 2018 via mobile

Want a quick bite...try any of Potbellys sandwiches or soups. Personally I tried the BLT accompanied by Tomato soup and chips; it was great. Prices are average and service was friendly and welcoming. Will try other orders on my next visit.

Date of visit: December 2018
1  Thank VIPTravelExperience
Reviewed October 15, 2018

I popped in here to grab a sandwich whilst on way to a meeting. Service was fast and efficient. The sandwiches al looked great and I had a Turkey and Swiss which was delicious. Great grab and go sandwich bar. Will go here again before...More

Date of visit: October 2018
Thank SteveHart5422
Reviewed July 28, 2018

A good place to have lunch, opposite the Art Institute. Neither of us had ever heard of this chain or eaten at any of their cafes before arriving in Chicago. Delicious rolls/sandwiches, freshly made; great smoothies; friendly staff.

Date of visit: June 2018
Thank DRCsydney
Reviewed July 24, 2018 via mobile

I had an hour to kill before a client meeting in the building next door and it was lunch time so I decided to try Potbelly for the first time. The order process was someone with an iPad taking my order while standing in line...More

Date of visit: July 2018
Thank 235danp
Reviewed July 5, 2018 via mobile

I’d never heard of this chain before stumbling in for a sandwich. I expected a decent tuna sandwich and was surprised by an excellent one that wasn’t dripping in mayo. I recommended it to several people who initially gave me condescending looks, until they tried...More

Date of visit: July 2018
Thank mom44003
Reviewed June 18, 2018

Located across the street from the Art Institute was a convenient choice for a quick lunch. We enjoyed the outdoor tables on a beautiful day in the city.

Date of visit: June 2018
Thank Teresa K
Reviewed April 18, 2018

Stopped in for lunch. Line was long but the service was fast. No complaints. Had my usual "ham and cheese" and wasn't disappointed. Sub was a good size and very tasty. I would pick this shop over that "other" one any day.

Date of visit: April 2018
Thank noname12345678901234
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