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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Grill, Healthy, Mongolian
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Drinks, Lunch, Dinner
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meals, features, about

Location and contact

Downtown / The Loop
0.2 miles from The Art Institute of Chicago
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Reviews (320)
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278 results
Traveler rating
123
114
30
5
6
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LanguageEnglish
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Traveler rating
123
114
30
5
6
Show reviews that mention
All reviews noodles soup bread scallops mongolian bbq fresh veggies palmer house build your own close to our hotel protein bowl ingredients meat vegetarian wrap hamilton theatre
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Reviewed February 15, 2020 via mobile

Stopped for supper on the way to the theater. Seated quickly, server explained how to select your items and told us how to get shrimp or scallops. Select rice, fresh veggies (40-50 Varieties) and sauces. Maybe 2 doz Asian sauces. Hand off bowl to cooks,...and about 5 mi it’s later, you have your meal. Fresh, tasty food and reasonably priced. Nice choice downtown.More

Date of visit: February 2020
Helpful?
FlatTopGrill, Agency / Consultant at Flat Top Grill, responded to this reviewResponded February 20, 2020

jonp468, we are so pleased you enjoyed your visit to Flat Top Grill We hope to see you in soon!

Reviewed December 5, 2019 via mobile

Shared the trios appetizer with my coworker and it was a more than enough for two if you're hungry but not starving. Had $5 margaritas which were also really good. It sure if this is a good place for kids, better for couples or work...trip for the evening.More

Date of visit: December 2019
Helpful?
Reviewed November 27, 2019

We were staying at the Palmer House just round the corner and a previous review mentioned this restaurant so we decided to go for it. We were impressed by the service from start to finish; our server explained the procedure really clearly and brought our...drinks promptly. But we were thinking it would be like the Mongolian BBQ in London used to be - and it really isn't. You decide in advance what sort of meat you want, and you're given a bowl to fill with rice or noodles (I suppose you could have both) and vegetables etc. then you add your sauce, and leave the bowl on the grill. You don't get to watch the food being cooked - and you don't get a second chance if you feel you picked the wrong sauce! (At the UK Mongolian BBQ you filled the whole bowl yourself, including meat, and it was an "eat as much as you like" buffet.) Having said that, the food was well cooked and tasty, so as long as you don't go with any pre-conceptions you'll have a good evening.More

Date of visit: October 2019
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Reviewed October 19, 2019 via mobile

We went here as well reviewed and walking distance before seeing the long awaited production of Hamilton. Really good make your own stir fry and excellent service. Get the roti bread which is great. Also had really good $5.50 frozen blue coconut margarita. Yummy.

Date of visit: October 2019
Helpful?
Reviewed October 12, 2019

Well, there's a first, the waiter shook our hands as we left. I don't know what that was about as I didn't leave that big a tip. It was probably because we are English. We had never tried one of these places before and perhaps...we didn't fill our bowls to overflowing like the locals were doing. Never mind, it was an interesting stir fry meal where you choose all the ingredients. Good service, pleasant staff, and a nice atmosphere. I am sure that it is the sort of place that you can keep going to again and again as there are almost infinite variations to what you can eat.More

Date of visit: October 2019
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Reviewed October 6, 2019

This restaurant was a pleasant suprise. It is located just 1/2 block from the Palmer House Hilton Hotel. If you are familiar with Mongolian BBQ, this place is top of the line. The build-your-own selection of veggies and protein is excellent. Lots of choices for...sauces too. Be sure to get the roti bread too. You will not leave hungry.More

Date of visit: September 2019
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Reviewed September 5, 2019

My oh my when I tell you my wife and I stumbled into a gold mine! I don't know why this chain isn't much larger! The food is amazing, fresh, hot, fast. You can choose what you want in your stir fry. They recommend putting...3-4 spoons maybe put 4-5 lol. The food is amazing though the bread is to DIE FOR! Thank you Mary M for treating us and helping us out on our first visit!More

Date of visit: September 2019
Helpful?
FlatTopGrill, Manager at Flat Top Grill, responded to this reviewResponded September 9, 2019

travelinaday, we are so pleased you enjoyed your visit to Flat Top Grill. We hope to see you in soon!

Reviewed August 14, 2019

Was an interesting experience. The food was good and the experience was very interesting. If you get the stir fry bowl, you get to pick all the ingredients you want and then they cook it for you. Good selection of both ingredients and sauces.

Date of visit: August 2019
Helpful?
FlatTopGrill, Manager at Flat Top Grill, responded to this reviewResponded August 16, 2019

B2074NAbr, thank you for the high star rating! We look forward to your next visit with us, take care!

Reviewed July 14, 2019

Informed waiter I was vegetarian but still ended up with meat in my stir fry. Manager informed me I should have been given a 'white stick ' to let the chef know food should have been cooked separately. When I asked the waiter if he...was aware of the white stick he said he did but didn't think it would be such a 'big deal'. Appalling attitude. He even tried to charge me for the meal! I have not eaten meat in 20 years.More

Date of visit: July 2019
Helpful?
FlatTopGrill, Manager at Flat Top Grill, responded to this reviewResponded July 14, 2019

Jim, we sincerely apologize for your visit and would really like the opportunity to try and make this up to you. Our team will be using this as an opportunity to improve with our staff to avoid anything like this happening in the future. Please...More

Reviewed July 4, 2019 via mobile

First timer at self-serve; pick-your- own-ingredients stir fry grill. Interesting concept, food ok, service slow but acceptable. Good out quick for hungry guests eating a late afternoon lunch after walking about museums. Question whether $5 margarita had any tequila😳.

Date of visit: July 2019
Helpful?
FlatTopGrill, Manager at Flat Top Grill, responded to this reviewResponded July 7, 2019

Hello 877christc, thank you; we appreciate your feedback! Please don't hesitate to reach out to us at info@gomongo.com if there is anything we can do for you. Thank you and we hope to be of service to you again soon!

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Questions & Answers
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Sheila P
June 13, 2016|
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Response from deepak10561 | Reviewed this property |
Yes this place is known for lunch menu..
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