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#49 of 7,674 Restaurants in Chicago
Certificate of Excellence
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100 West Ontario Street, Chicago, IL 60654
+1 312-587-8910
10:00 am - 11:00 pm
Open now
See all hours
Sun - Thu 10:00 am - 11:00 pm
Fri - Sat 10:00 am - 12:00 am
More Info
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4,266 Reviews from our TripAdvisor Community

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Showing 3,826: English reviews
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

Great food as I had the Italian Beef Sandwich. It was delicious!!!! The staff was friendly and helpful. I would recommend checking them out.

Thank Jason M
A TripAdvisor Member
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Portillos is one of the best restaurants in Chicago! Their food is absolutely incredible and I will definitely be going back whenever I can.

Thank A TripAdvisor Member
San Francisco, California
Level Contributor
88 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

Our visit to Portillo was disappointing. It is a Chicago landmark and we were looking forward to tasting their chocolate cake shake. What it really turned out to be is a type of food court where you order your food , sausages or meat sandwiches and also salads etc at a window and then they bring it to you.The chocolate... More 

Thank dianamna
Saint Louis, Missouri
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Really loved the chocolate cake shake. Service wasn't that great but food was good. I was recommended by the hotel I was staying at to go here

Thank Bperks25
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Fresh made to order, burgers, dogs, Italian beef!!! It's amazing how consistent this place is. The food is great! The service is impeccable......they are a well-oiled machine! Want a true Chicago hot dog?? This is the place!!

Thank AwayUs2
Plantation, Florida
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

Wasn't overly impressed with this establishment. Food was OK. I went there from recommendations but, the food was not amazing. I have had better Chicago dogs in other states....so...go here maybe once and check out the scenery and to say you went...but don't expect a food connoisseur type of experience.

Thank Nursing2012star
Palm Beach, Florida
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

This place is busy but don't let that scare you off, staff moves fast and will help you find a seat. The food is perfect Chicago flavor and ya just have to make it a visit!

Thank hmebme
Level Contributor
64 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

interesting environment, period set-up, food fast and furious but good value. Salad especially good value

Thank brianinfrance
Bloomington, Indiana, United States
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 1 week ago NEW via mobile

We ordered 2 drinks and 2 sandwiches on a Saturday night at 8 pm. There was a bit of a line, but it moved quickly. The wait staff was on the PA announcing what order numbers were fufilled. 10 minutes after our number was called, my husband was still standing at the counter with about 15-20 people behind him. Orders... More 

Thank Nicole J
Hoffman Estates, Illinois
2 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

I love coming to portillos for two reasons. Their Italian beef and chocolate cake. Their chocolate cake is a must try if you haven't!

Thank Izis I

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Italian, American, Fast Food, Soups, Vegetarian Friendly
Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available
Good for
Dining on a budget, Large groups, Local cuisine, Kids, Families with children
Open Hours
10:00 am - 11:00 pm
10:00 am - 11:00 pm
10:00 am - 11:00 pm
10:00 am - 11:00 pm
10:00 am - 11:00 pm
10:00 am - 12:00 am
10:00 am - 12:00 am
Location and Contact Information
  • Address: 100 West Ontario Street, Chicago, IL 60654
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighborhood: Near North Side
  • Phone Number: +1 312-587-8910
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Portillo's and other visitors
4 questions
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Dayton, Ohio
4 months ago
Dayton, Ohio
4 months ago
6 months ago

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Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?