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600 E Grand Ave, Suite 3, Carbondale, IL 62901-3394
+1 618-529-3388
12:00 pm - 11:00 pm
Closed now
All hours
Mon - Fri 11:00 am - 11:00 pm
Sat - Sun 12:00 pm - 11:00 pm
More Info
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27 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 26: English reviews
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed October 1, 2016 via mobile

We are out of town visitors and stop by for dinner. We were told it was a 40 minute wait for our food. There was only 2 tables seated. Pretty bad service for a Saturday night. We left.

Thank Terry F
William L, Manager at New Kahala, responded to this review

I'm sorry for the long wait time. We are primarily takeout and delivery so the dining room can be a bit misleading. All our dishes are made to order which takes time and unfortunately sometimes, can get quite long. Hopefully, next time you are visiting you will give our food a chance. It's worth the wait. More 

Saint Louis, Missouri
Level Contributor
48 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 15, 2016

I'm not kidding. I've eaten General Tso's from the west to east coast in higher end Chinese restaurants to interstate exit buffet dives and there is none, NONE better than New Kahala. I've eaten here for nearly 20 years and I honestly have only ordered one thing off the menu. They cook their food fresh, so there is a wait,... More 

Thank devinmiller
Marion, Illinois
Level Contributor
63 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 29, 2016 via mobile

We were on campus and only had an hour to eat. We decided to stop and try the New Kahala. It was very good. I had the General Tso's Combo. It was very good. Very large portions. My girlfriend had the tofu combo? She said it was very good, however I am just not a tofu fan. I do have... More 

Thank Miles F
Level Contributor
36 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 29, 2016 via mobile

We order New Kahala all the time. I have recently discovered their online ordering. I specify a time in the comments and it's always ready when I go pick it up. Never had an issue with delivery either. The food is amazing. Favorites include chicken with broccoli, Hunan and Szechuan chicken, garlic chicken, empress chicken, and crab rangoon. The prices... More 

Thank brkann
Murphysboro, Illinois
Level Contributor
40 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 27, 2016

We have eaten in here several times and the Chinese food is the best in town. I love the noodles (home-style and pan-fried). My husband loves the vegetarian options (tofu in black bean sauce and spicy tea vegetables). The atmosphere leaves something to be desired, and most of the people there are waiting for carry out orders. We tried delivery,... More 

Thank Johanna H
William L, Manager at New Kahala, responded to this review

Thanks Johanna, for stopping by and leaving us a review! I'm glad you love our food and we hope to continue cooking delicious food for you and your husband. I do have a question though, what improvements could we have done to improve the delivery experience? Thanks in advance! More 

Level Contributor
123 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed February 22, 2016

This is one of the best Chinese/Taiwanese restaurants in town. The other reviews of this restaurant are right on. We go there for the authentic food (there is the traditional American versions, too). I order on-line and it lets me know when my food is ready. The students and locals both love this place. They deliver, but expect about an... More 

Thank DaBiZi
Oregon, IL
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 2, 2016

Was visiting Carbondale and was told that New Kahala was the place for some good Chinese food. I ordered and was told 45-60 min for delivery but they came in 30 min. Food was steaming hot and fantastic!

Thank bartland4
Level Contributor
42 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed December 31, 2015 via mobile

New Kahala is a Carbondale phenomenon! It has the right combination for a college town. The food is prepared fresh on site. It is tasty. The portions are generous. It is casual- one orders at a counter and then the food is brought to the table. However, I believe much of their business is carry out or delivery. The employees... More 

Thank Marcia S
Managua, Nicaragua
Level Contributor
102 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 7, 2015

This is one of the most authentic Chinese/Taiwanese food I had in Carbondale. They have great portion and different varieties to choose from. Majority of the food is what food taste like back in Asia, but they also have some popular American Chinese dishes. The scallion ginger beef and house special chicken are really good, the garlic sauce and Hunan... More 

Thank KirbyPop
Level Contributor
42 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 23, 2015 via mobile

The menu is so extensive that as new customers we had a hard time deciding what to order. We arrived right at dinner time, and had about a 20 minute wait until our order was up. The food was tasty and portions were extremely generous including entree, a double portion of steamed rice (fried rice extra$$,) and a choice of... More 

Thank Marcia S

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
$7 - $15
Chinese, Asian, Taiwanese
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Delivery, Highchairs Available
Good for
Families with children, Dining on a budget
Open Hours
12:00 pm - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 600 E Grand Ave, Suite 3, Carbondale, IL 62901-3394
  • Location: United States  >  Illinois (IL)  >  Carbondale
  • Phone Number: +1 618-529-3388
We are a long standing fast casual Chinese restaurant that has served the Southern Illinois area for 21+ years. We offer freshly cooked Chinese and Taiwanese dishes. We offer indoor dining, carryout and delivery service. Thanks for checking out our page!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of New Kahala and other visitors
1 question
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Questions? Get answers from New Kahala staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?