We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Win Big When You Book on TripAdvisor


Certificate of Excellence
$$ - $$$
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
531 N Randall Rd, Batavia, IL 60510-9299
+1 630-482-9600
10:30 am - 10:30 pm
Open now
All hours
Sun 10:30 am - 9:30 pm
Mon - Thu 10:30 am - 10:30 pm
Fri - Sat 10:30 am - 11:00 pm
More Info
Add Photo Write a Review

94 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 90: English reviews
Batavia, Illinois
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Portillos is always good, no matter which one you go to. Not in the mood for beef? Try a tamale, surprisingly tasty! The down side to Portillos is how much it costs. It used to be the high end of reasonable, but now it's just flat out expensive carry out.

Thank trmilligan1236
Leland, Illinois
Level Contributor
48 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

Pharmaceutical rep here. Spend between $180 - $500+ here a month. Manager gets extremely insulted when I request that the fries and/or onion rings are done at the time of pick up. I'm NOT standing there and waiting 15 extra minutes for them to finish 16 orders of onion rings! He insists they'll be soggy. I have to listen to... More 

Thank LoJo517
Chicago, Illinois
Level Contributor
50 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 17, 2016

Clean place-bathrooms clean and well-stocked. Your table is cleaned before you finish your meal. I love promptness-but really?!? Food is good-served hot--Good place to dine on a budget.

Thank schoolbus1313
Streamwood, Illinois
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 16, 2016

Out shopping. Wanted something good for lunch.Had the beef,cheese frys and strawberry shake. Always good. The place is fast and friendly. Great old items to look at while you eat. A little pricy but very good.

Thank bilaur5991
Highlands Ranch, Colorado
Level Contributor
63 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed August 26, 2016

We live in Colorado, but visit family in Midwest. Had heard of Portillos, so we went with family members to try it out. We were not disappointed. We all ordered something different, and we all (8 of us) raved about our choices. My husband "treated" the group, and was happy with what he calls "cheap date" tab. Nice place, this... More 

Thank mimisusan
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 24, 2016 via mobile

We love their Italian Beef sandwich with extra gravy. You can get the gravy on the side if you want. Husband loves the sweet peppers with it, also. The roll it comes on is not overly bready, and soaks up the juices nicely. They give you a very generous portion of the beef. This sandwich is probably the best we... More 

Thank 327janel
chicago, Armenia
Level Contributor
8 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed August 23, 2016 via mobile

My favorite salad is the chopped salad, it is very filling and makes me feel like I am eating a little healthier than just the beef. I love that they have a good variety of salads, sandwiches, soups and ways to order your beefs.

Thank Pauline A
Batavia, Illinois
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 12, 2016

They messed up my order, overcharged me, told me to talk to the manager, i tell the manager you guys messed up the order and he just dismissed me and said 'its the tax' I say, no it's not, the tax on 13$ isnt 4$.. he runs and gets the reciept, without even looking at it and says 'see'.. I'm... More 

1 Thank beeph2222
Batavia, Illinois
Level Contributor
45 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 3, 2016

This is the place to come to experience great food. Their fries are the best, their hot dogs rank number one. Made to perfection and to order. I love their chicken & fruit salad with the poppyseed dressing and muffin. They have lots more salads too. Home made soup , chili, hamburgers, and polish sausage on French bread. "Chicago Style... More 

Thank superbob47
Naples, Florida
Level Contributor
24 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed August 3, 2016

Come on it's Poritllo's, everyone loves this place! I'm just happy to hear they finally built one in Florida! Anyway whenever I'm in the area now this is ALWAYS my first stop. Seriously they have the best food!

Thank Matthew L

Travelers who viewed Portillo's also viewed


Been to Portillo's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Fast Food
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Serves Alcohol
Good for
Kids, Families with children, Large groups, Dining on a budget
Open Hours
10:30 am - 9:30 pm
10:30 am - 10:30 pm
10:30 am - 10:30 pm
10:30 am - 10:30 pm
10:30 am - 10:30 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
Location and Contact Information
  • Address: 531 N Randall Rd, Batavia, IL 60510-9299
  • Location: United States  >  Illinois (IL)  >  Batavia
  • Phone Number: +1 630-482-9600
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.

Questions & Answers

Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?