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Ratings and reviews

Certificate of Excellence2016 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere
Sponsored by: The Crab Shack

Top 3 Reasons to Eat Here

1. Savannah's best seafood
1. Savannah's best seafood
"If you love crab legs this is the place to go!"
MandyLouLou
See reviews that mention crab
2. Outdoor dining with a view
2. Outdoor dining with a view
"outdoor seating with a light breeze sitting on the waters edge"
AlexK72
See reviews that mention outdoor seating
3. Alligator Lagoon
3. Alligator Lagoon
" Don't forget to feed the alligators!"
bizmail4ashleys
See reviews that mention feed the alligators
About
The Crab Shack isn't just a restaurant, it's a destination! We seat more than 700 guests and offer both indoor and outdoor dining options. Both dining rooms and our outdoor dining deck offer picturesque views of Chimney Creek. Both the young and young-at-heart will enjoy our interactive, educational "Gator Lagoon" which is home to 78 baby alligators; our aviary which is home to more than a dozen rescued exotic birds, and our "Gift Shack". The Crab Shack offers traditional Low Country fare, including fresh streamed and boiled seafood and slow-cooked BBQ. We also have a kid's menu available with shrimp, mac 'n' cheese, hot dogs, and pizza. The Crab Shack is and always has been a family owned business,
PRICE RANGE
$8 - $20
Special Diets
Gluten Free Options
Meals
Drinks, Lunch, Dinner
CUISINES
Bar, Barbecue, Seafood
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards, Table Service, Waterfront, Beach
Reviews (5,980)
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5,931 results
Traveler rating
3,128
1,533
704
287
279
Traveler type
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LanguageEnglish
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Traveler rating
3,128
1,533
704
287
279
Show reviews that mention
All reviews crab seafood sampler platter potatoes sausage brunswick stew corn on the cob chowder ribs peel and eat shrimp sandwich gift shop feed the alligators exotic birds live alligators alligator pond trash cans
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Reviewed yesterday

I went with friends it was great weather so we ate outside. They did a great job due to Covid 19. They had paper menu’s that were used once and thrown away, They had a limited menu due to Covid 19. Two of us had...More

Date of visit: May 2020
Helpful?
Restaurant's Favorite
Reviewed June 13, 2019

What is there not to do, or see, or eat here?! We were passing through the area and were looking for a place to grab dinner. This was suggested by a few friends and I'm glad we went! I mean, it's a little kitschy, a...More

Date of visit: April 2019
Helpful?7  
StephanieH4868, Guest Relations Manager at The Crab Shack, responded to this reviewResponded June 14, 2019

Thank you for taking the time to share your experience! We are happy to hear that we were recommended to you by friends! We're glad that you enjoyed your meal, as well as our unique ambiance, our interactive Gator Lagoon, our rescued exotic birds, our...More

Reviewed 1 week ago

We came to Tybee looking for someplace that we could get our seafood fill. The captains platter was large and fed both myself and child. Shrimp was extremely fresh!! Even with new co vid standards, the wait time was only 30 minutes and we filled...More

Date of visit: May 2020
Helpful?
thecrabshack, Public Relations Manager at The Crab Shack, responded to this reviewResponded yesterday

Thank you for taking the time to share your experience! We're glad that you enjoyed your meal, as well as our unique ambiance, our generous portion sizes, our interactive Gator Lagoon, and our aviary with rescued exotic birds. We appreciate you recommending us to others,...More

Reviewed 1 week ago via mobile

The food was delicious and so beautifully presented. The price was very good for the high quality of food.

Date of visit: May 2020
Helpful?
thecrabshack, Public Relations Manager at The Crab Shack, responded to this reviewResponded yesterday

Thank you for taking the time to share your experience! We're glad that you enjoyed your meal, as well as our unique ambiance. We appreciate you recommending us to others, and we look forward to your next visit!

Reviewed 1 week ago via mobile

Great food and an awesome atmosphere. Service was top notch. The crab soup was absolutely delicious!

Date of visit: May 2020
Helpful?
thecrabshack, Public Relations Manager at The Crab Shack, responded to this reviewResponded yesterday

Thank you for taking the time to share your experience! We're glad that you enjoyed your meal, as well as our unique ambiance and the service you received. We appreciate you recommending us to others, and we look forward to your next visit!

Reviewed 2 weeks ago

The family and I went here for lunch and ordered the snow country boil. We waited for almost an hour before the food arrived.The potatoes were undercooked, shrimp overcooked, mushy, and hard to peel. How do you serve undercooked potatoes??? This place should be on...More

Date of visit: May 2020
Helpful?1  
thecrabshack, Public Relations Manager at The Crab Shack, responded to this reviewResponded yesterday

We are terribly sorry that you did not enjoy your experience with us. Please do always ask for a manager if ever there is anything that does not meet your expectations so we can take immediate corrective action. We would like some more information about...More

Reviewed 2 weeks ago via mobile

The ambiance and setting at this place is fantastic. They were pretty busy, but the server still did a good job. The food is good, but not the best. I thought the peel and eat shrimp where a little small. I’ve had larger and better....More

Date of visit: May 2020
Helpful?
thecrabshack, Public Relations Manager at The Crab Shack, responded to this reviewResponded yesterday

Thank you for taking the time to share your experience! We're glad that you enjoyed the service you received, as well as our unique ambiance, but we are sorry to hear you found your meal to be only average. Please do always ask for a...More

Reviewed 2 weeks ago via mobile

Off the beaten path, but not a secret. This place is popular any time it is open. The atmosphere is fantastic with lots of seafood fare to choose from. We highly recommend.

Date of visit: May 2020
Helpful?
thecrabshack, Public Relations Manager at The Crab Shack, responded to this reviewResponded yesterday

Thank you for taking the time to share your experience! We're glad that you enjoyed your meal, as well as our unique ambiance. We appreciate you recommending us to others, and we look forward to your next visit!

Reviewed 2 weeks ago via mobile

We did not eat here so we can’t comment on the food or beverage service but the atmosphere is very unique. You can view the baby alligators in the pond from a bridge at the facility. They also have a GREAT exotic bird exhibit where...More

Date of visit: May 2020
Helpful?
thecrabshack, Public Relations Manager at The Crab Shack, responded to this reviewResponded yesterday

Thank you for taking the time to share your experience! We're glad that you enjoyed our unique ambiance, our interactive Gator Lagoon, and our aviary with rescued exotic birds. We appreciate you recommending us to others, and we look forward to your next visit and...More

Reviewed April 13, 2020

The Crab Shack is a quaint little restaurant that is a little hard to find, but worth the visit. Food was very good. Wait staff attentive.

Date of visit: March 2020
Helpful?
thecrabshack, Public Relations Manager at The Crab Shack, responded to this reviewResponded yesterday

Thank you for taking the time to share your experience! We're glad that you enjoyed your meal, as well as our unique ambiance and the service you received. We appreciate you recommending us to others, and we look forward to your next visit!

View more reviews
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Questions & Answers
Ask a question
Caleb D
December 9, 2019|
AnswerShow all 2 answers
Response from crabshacktybee | Property representative |
There is no charge to see the alligators in our Gator Lagoon, and when they are eating the bags of food are $3 each. During the winter months the alligators can be observed but they do not eat anything at all until the... More
0
Votes
GAexplorer16
July 29, 2019|
Answer
Response from crabshacktybee | Property representative |
Hi Max! I did email you back last week, I'm sorry you did not see my email. I will resend today!
0
Votes
Experience560023
May 9, 2019|
AnswerShow all 5 answers
Response from thecrabshack | Property representative |
There are several AirBnB properties available within walking distance of The Original Crab Shack, and any of the hotels or vacation rental homes on Tybee Island are within a 5-10 minute drive of the restaurant. We hope you... More
0
Votes
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