Our most recent visit was May 31st. The waiter took our drink order of iced tea with extra lemon & we were served a slice of lemon on each of our glasses. My companion asked again for extra lemon, and it was brought. We ordered...the special of the day, Eggs Benedict, which doesn't take very long to prepare. Our waiter took a seat in front of our booth and was conversing with some girls seated there. After a full 20 minutes, I got up and asked him to check on our order. Our plates were brought soon afterwards. The eggs were way overcooked. Since this had happened two weeks earlier when we were there (and because we were so hungry, we didn't send it back) we were not willing to eat them overcooked again. The waiter was nowhere to be seen, and the place was not busy at all. I picked up the plates and t took them back to the kitchen, explaining the problem. Ten minutes later, the order was delivered; the eggs were fine except the ham was singed to the point of leaving black flakes on the English muffin. The waiter brought our check and made no attempt to clear away our plates, announcing that a small discount had been applied to the total.
The service was so abysmally bad today, so unlike it usually is, the orders cooked so poorly, it will surely be awhile till we come back, if at all. Reveille, what has happened to you??More