We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast Food
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Table Service
View all details
features, about
Reviews (18)
Filter reviews
18 results
Traveler rating
3
2
2
3
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
3
2
2
3
8
See what travelers are saying:
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed September 4, 2023

We went for brunch. We should have known it was going to be a horrific experience because there were 4 other patrons in the restaurant. It took 40 minutes to get our food. We ordered waffles for our children and they complained that they were...full of grease. Unbeknownst to us, they were deep fried. Nothing on the menu indicated this. My husband ordered the hangover burger. He took one bit and said that the cheese was obviously old. He told me to try the cheese and I bit it and literally almost threw up. The potatoes were also old and overcooked. We talked to the manager and he immediately told us that they don't take back food. He offered a 10% deduction from our check and then hit us with 20% gratuity. The bill was $86. We own a restaurant and we would never serve our patrons this bad quality of food.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 1, 2023

The food was good but my friend was sick and vomitted in the restaurant and we were charged $100 fee for cleanup. The staff was very rude and showed no concern for their customers. I wasnt told that we were going to be charged and...didnt notice it until I looked at my bill the next day as I was more concerned about my friend at the time. When I called them the next morning, to inquire about the charge, the manager yes that charge is standard and customary for a cleaning charge when things like this happen. I would never go there again.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 19, 2023 via mobile

As a native Chicagoan, I was disappointed with the customer service I received. The young lady at the front desk seemed not to want to be there. She didn’t greet me when I came in, and not very friendly. I waited about 40 minutes for...my ToGo order, and the fries were cold. When I brought it to the young lady’s attention, she didn’t apologize but did replaced them.I didn’t appreciate having to pay an automatic gratuity added to my bill, especially when I don’t think it deserved. I will not be returning.More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 21, 2022

Would not recommend. I’m so disappointed in this location. One being a Chicago native and to have a place that taste just like home means everything. But this last experience of being cheated out of my money and my food being wrong and just thrown...in bags and missing items I highly don’t recommend. I’ve been reaching out to management for weeks because their app allowed us to order food they don’t offer and take our money and we still have yet to get a refund, no follow up, extremely unprofessional. When addressed that I was missing items I ordered and paid for the young lady at the register was just like oh yeah we don’t have that. And that was it no let me get a manager let’s get you a refund nothing. So I had to say I need my money back I need a manager. This is poor representation of Chicago food and terrible customer service.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 12, 2022

My friend and I arrived at the restaurant walked in there was a young lady standing at the front there was no greeting no nothing there was a sign there that stated seat yourself so we picked a booth and sat down 10 minutes later...no one came to our table and said nothing several girls walked by still nothing so at this point we decided to leave after 15 minutes never going back again when you chose to support black owned restaurants and the service is horrible find another place to go and not here Marrietta Fish Market is close by and the service is wonderful and so is the foodMore

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 4, 2021

Great FOOD!! But the service and auto 20% Gratuity is crazy!! No one knows how to reach the owner and I was told he doesn't care what the servers charge. We had 4 people with 3 appetizers and 2 chicken dinners with drinks. Signs all...over the register state 6 people for Gratuity but was told due to COVID they have to charge 20%. yea.. I wont be back since there are other decent Black Businesses available in Atlanta...I wonder if the city can help with reaching the owner about overcharging customers. GO to APT4B!!! Amazing service, food and honesty.More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 11, 2021 via mobile

Came in with some co workers. Food took 45 min to come out. Styrofoam cups and plastic utensils to match a pretty pricey menu. I ordered a grilled chicken salad and a side of sweet tots. Which totaled 25$. The salad was lettuce crotons cheese...and chicken. Was just plain. The sweet potato tots were very very good. Music is EXTREMELY loud. Like you can’t talk normal to the person in front of you. The waitresses have on “belly shirts” with the underboob showing... which I personally think is unprofessional, not like hooters or twin peaks when you are asking for that sort of thing and it’s uniform. Won’t be back and won’t waste my time.More

Date of visit: June 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 15, 2021

I was disappointed when I bite into my chicken and I instantly noticed a spoiled aroma coming from my chicken. His was my 1st and last visit.

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 6, 2021

I am from Chicago where Harold's Chicken originated. This is by far the Best Harold's I've been to since my youth. The staff here was very nice, from the time we walked in the door until we left. Our waitress did a fantastic job! She...made mention that she was new... that made it even better to know that her hospitality was genuine. There was other wait staff that would stop by our table to make sure we were having a good dining experience. The music was everything to set the tone. Food was superb. I had the perch and chicken combo. My food was fresh and hot.. I will visit here again when I come back to AtlantaMore

Date of visit: April 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 13, 2019 via mobile

Went to a friends Birthday gathering on the 12th of April and we had a ball! We got wrist bands at the front and sat in the lounge area. The DJ was in point! He mixed music videos not just audio so on just about...every screen we we visually engaged. Also, Harold’s has a text and twitter function on the music screens so you can post pics on half of the screen while the videos were playing. We had a dedicated waitress that was very attentive. And of course the food was awesome as usual. I believe the party organizer stated that they got all of that for about $400-$500. I will be back!More

Date of visit: April 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 29, 2019

The food was absolutely delicious the first time I was here a year ago, so I had to pay another visit. I ordered the fish with fried wings and fries, and enjoyed the food. This is one of my favorite eating spots whenever I visit...the Cobb County area.More

Date of visit: March 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 16, 2019

It had been a LONG time since we were in the area and last time it was Roccos' Pub but now Harold's Chicken & Ice bar. We decided to give it a try. Interior is very open. Self seating (not a issue) After seating at...the table we chose we realized it was past it sale date. Rickety & dirty. As was most of the floor area. Service was decent. Not exceptional. When we walked in someone was at the bar and gave a quick welcome and back to their cell phone. We orders wings and shrimp. 4 wings and 3 shrimp w/ french fries. The food, to me, was good. The medium sauce was excellent. Cutlery was a plastic fork wrapped in a napkin. No plate to put bones, etc on. Wife had a fit on this aspect. Music was loud but more of the nature of the place. Would I go back? Yes for the fried chicken but I know the wife would NOT.More

Date of visit: February 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 12, 2019

Harold's Chicken and Ice Bar is a bit hard to find; it is tucked into the corner of the New London Square shopping center, about 3/4 mile west of the Big Chicken on Roswell Rd. The name says it all: a well-stocked bar with lots...of fried food (mostly chicken) on the menu and a DJ playing house music. There are tables in one area, and couches with low tables in another, with flat-screen TVs on the wall. I was underwhelmed. It took awhile to get my waitress' attention. My fried chicken and fries arrived in a little basket (eventually!). The wings (whole) were crispy, seasoned on the outside and tender juicy on the inside. The fries were also crispy. However, I thought there was way too much salt on both the wings and fries. At $2 per wing, I thought the value was poor. The service was indifferent, and the bathroom needed attention.More

Date of visit: December 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 11, 2018 via mobile

Ordered from Uber Eats, the driver only delivered a quarter of the food. Which I’m not entirely sure was their fault, they said they gave all the food to the driver. So I asked them what I should, they said over the phone that they...would replace all the missing items free of charge. A small annoyance, but completely fine, so I head up there and tell someone behind the bar I just ordered. They went to the back, came back and said your stuff will be out shortly. 10-15 pass, then someone else came up and asked what I was missing, I told them. ~5 minutes pass, they come back again and show me the first order I made (which they cancelled), it was missing some items I added in the second order. I told the guy that was the one they cancelled, even on their screen where it said it was cancelled. I even showed him the receipt on my phone, clearly saying what I ordered. They refused to listen and kept arguing with me, trying to tell me the order that they cancelled was the only order. They then refused to give me some chicken I ordered and said we’ll replace the sides you didn’t get, but you’ll have to pay for the chicken again. I just decided to stop arguing, leave and just get a refund from Uber Eats. I don’t know if they did or didn’t give the courier my food, but they told me over the phone they’d replace the food I didn’t get if I came and picked it up. Only for them to just tell me that I’d have to pay for it AGAIN. They could have easily diffused the situation, but they chose to argue over a little chicken. I will never order from this place again, and I’ll tell people I know to avoid it. TLDR; Didn’t get some of the food ordered from Uber Eater courier, called Harold’s, they said they’d replace it he food if I came to pick it up, only to tell me I’d have to pay for it again. Also the food was mediocre.More

Date of visit: November 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 5, 2018 via mobile

Went with hubby and friends. Food was typical frozen till ordered then fried stuff. The chicken was ok. If they were next door to Popeyes they might go out of business. It is a bar with average appetizer-like food and chicken.

Date of visit: September 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
Wyndham Garden Marietta Atlanta North
938 reviews
.75 miles away
Super 8 by Wyndham Marietta/West/Atl Area
161 reviews
1.04 miles away
Econo Lodge Inn & Suites
110 reviews
1.06 miles away
Magnuson Hotel Marietta
1 review
1.09 miles away
Best nearby restaurantsSee all
Cuban Diner
248 reviews
.09 miles away
Williamson Brothers Bar-B-Q
532 reviews
.07 miles away
La Carreta Hispanic Grocery & Taqueria
73 reviews
.33 miles away
Tassa Roti Shop
47 reviews
.56 miles away
Best nearby attractionsSee all
Six Flags White Water
877 reviews
.77 miles away
Marietta Antique Mall
7 reviews
.05 miles away
Out of Box Theatre
6 reviews
.93 miles away
World of Illumination
32 reviews
.82 miles away
Questions & Answers
Get quick answers from Harold's Chicken & Ice Bar - Marietta staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

HAROLD'S CHICKEN & ICE BAR - MARIETTA - Restaurant Reviews, Photos & Phone Number - Tripadvisor