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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$31 - $50
CUISINES
American
Special Diets
Gluten Free Options
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meals, features, about
Reviews (83)
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83 results
Traveler rating
44
22
8
6
3
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LanguageEnglish
Traveler rating
44
22
8
6
3
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All reviews salad reservations are recommended great place to dine our waiter cheese meats pairing
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Reviewed June 17, 2020 via mobile

The best food and service. Our server was Emily, she was amazing. Our favorite restaurant. If you are in the neighborhood or passing through this is a great place to eat. They are dinner only, but worth it. The ceasar salad is delicious, all the...meats are the best. The chocolates are to die for and don't forget the cheeses. WOW!!!!More

Date of visit: June 2020
Helpful?1  
Reviewed March 12, 2020

This is a great place to dine with family, friends or family including grandkids. One of our grand kids is a picky eater while the other will eat anything, so we hoped the picky one would find something, right? He loved it! We all had...something different, from the steak lover to the mixed grill and everything in between, with wine flights and one offs. Plenty of chocolate choices as well. Our waiter, a really tall one, was fantastic and extremely helpful in assisting us with the menu and our choices and even recommending personal likes. Allow about 2-2 1/2 hours for your complete meal and reservations are recommended. My only worry: while we were waiting for the rest of the crew to show up, we were sitting in the lobby next to the bar. In the space of five minutes, the bartender picked up fruit with bare hands, touched her face, coughed (and did not wash her hands after coughing into her hand) and went on to add lemon to a drink and make another mixed drink.More

Date of visit: March 2020
Helpful?
Reviewed September 19, 2019

I have frequented this Melting Pot at this location since 1996. This was my last time. A lot has changed over the years, but it has come to a pathetic crescendo of unskilled wait staff, rude management and a kitchen staff that sends rotten eggs...out on top of salads. Truly a shame.More

Date of visit: September 2019
Helpful?
MeltingPotAtl, General Manager at Melting Pot Restaurant, responded to this reviewResponded September 20, 2019

We are uncertain what happened on this particular occasion. However, we would welcome the opportunity to personally speak to you and understand more about your experience. Please contact the location directly and ask them to put you in touch with the District Manager. We welcome...More

Reviewed May 17, 2019

We waited almost 30 minutes past our reservation time to be seated - when we were, we were in a very crowded small room with no room to pull out a chair so we ended up having to sit next to each other on a...booth instead of across the table. (Huge pet peeve made worse by the long wait to be seated in the first place!) We waited almost 15 minutes after being seated before we were acknowledged. I am not sure if she was overwhelmed or just didn't care - we only saw her with 2 tables) The food is always great so that was no problem - the wait between courses was a problem. The other table she had waited 25 minutes between getting the chocolate menu and ordering and actually went into the restaurant looking for her so they could order. The biggest disappointment of all was the manager - he asked the other table about their experience (5 people ordering multiple courses and wine pairings, etc) and when they gave candid feedback on the wait, missed wine pairings and general disappointment in the service he responded with "oh ok... sorry". He called to us as we walked out the door and asked how our service was (he couldn't even be bothered to walk the 10 feet to ask us) I simply called over my shoulder that it didn't matter because he clearly didn't care. We will definitely go back to Melting Pot - but never to this location. Bad service is one thing, the disinterest in management to address it is unacceptable.More

Date of visit: May 2019
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Reviewed February 12, 2019 via mobile

My husband & I enjoyed the attentive service from Gwyneth (?). She gave us some great suggestions and then followed it up with great service. We enjoyed the 4 course meal for a little over 2 hours! We really never felt like we were waiting...on anything, just relaxing and enjoying each course. It is a little pricey, but sometimes you just have to treat yourself!More

Date of visit: February 2019
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Reviewed January 7, 2019 via mobile

We hadn’t been to a Melting Pot in years and were excited to try the Duluth location. What a huge disappointment!! The food was fine. The service however was horrendous and I don’t think the waiter is to blame. This restaurant is in serious need...of additional waiters and busboys! Our three course meal took over three hours and during most of the time we were staring at our dirty dishes (our table was completely covered in dishes as there are a lot of plates, serving platters, sauces, etc associated with a fondue meal). It seemed that the waiter had way too many tables and there wasn’t a busboy in sight. So the waiter’s job was to explain the menu and how it works, deliver the food and clean up the table. The management of this restaurant needs to hire more staff. We don’t plan to return.More

Date of visit: January 2019
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Reviewed December 8, 2018 via mobile

I was very disappointed in what we received for the cost. You fooled me once but never again. I would have to say a cook your own McDonald’s would have been about the same. The waitress was nice but deceiving. Probably trained to be that...way. Buyer beware, unless you have money to waste. Fix your wife a nice meal at home, and have enough money left over to supply groceries for the rest of the week.More

Date of visit: December 2018
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Reviewed November 4, 2018 via mobile

We had heard how good this place was and we love to try new places. We shared our courses but there was plenty there! It was so delicious and the dessert was to die for! Service was excellent as well he was very helpful as...we had no idea what to choose!More

Date of visit: March 2018
Helpful?
Reviewed October 9, 2018

We had been here before (anniversary, couples nights) this time took our grandkids (12 and 6). Even more fun with them!!! They loved it! The food is always good. The kids tore up the shrimp and steak. Of course they loved the flambe on the...chocolate LOVE the new grilling option! If I had one downsize it was the potatoes take too long to cook compared to other veggies. Other than that it was so much fun! Thank you again (and always) for a wonderful experience!More

Date of visit: October 2018
Helpful?
Reviewed July 16, 2018 via mobile

My husband and our 1 year had a great time at the melting pot in duluth. The food and service were both excellent, and the staff was wonderful! They brought extra fruit out for our daughter, and even gave her a balloon to play with....She had a great time!More

Date of visit: July 2018
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