If you have no problem removing the service portion of a meal out, the you're in luck. I thought we might be in trouble when the hostess set the tone. She grabs menus for the two of us and says "follow me", Got it I...thought. Then she proceeds to discretely drop menus on a table as she keeps walking without even breaking a stride. We weren't sure if we should keep "following" her or sit at the table where the menus were dropped. After deciding what we wanted, we had to wait...and wait... Eventually we were addressed by the only server there (apparently). I just chalked it up to, maybe she was in the back doing dishes too, who knows. It only;y accommodated 26 people, so it wasn't like it was TOO busy. Anyway, we eventually got our food and then waited a while for the check.More

Saylem was our waitress. She obviously thinks very highly of herself. My husband and father-in-law are handsome men and women often look at them, even when I am around, but this waitress was ridiculous! She had ugly tattoos all over her arms and wore tons...of make-up. My husband said some of her tattoos were from being in prison-he's an attorney. She flirted with my husband all night, to the point that he was uncomfortable. I just want to say to Saylem-you are so trashy, no classy man will be attracted to you. I left NO tip. Next time make sure when you flirt with another woman's man, you make sure she isn't the one you are depending on for a tip! You are gross!More

These people were Jerks. We had a reservation for 5 people for my sons 18th birthday. It was our family, my my wife, my two boys and my daughter. My son had been looking forward to this for several months as he is a big...fan of Japanese food. When they called a few hours before our reservation to confirm, we told them our youngest son was sick and wont be able to come. They said they have to cancel the reservation because we now only have 4 people. What a bunch jerks! Who treats people like that! Especially since it wasn’t our fault our youngest son got sick. We were being considerate so no one else would get sick. Do they expect us to bring our sick son to keep the reservation !?!? I called back and asked to talked to the manager and she was going to do the same thing and basically said we could come in at the reservation time but then if we didn’t have our youngest son we would have to wait for an open table! Then I had to get mad at them for them to even try to fix the situation. At the end if the discussion I couldn’t even tell if we still had a reservation or not as they would not commit to anything. Who does that! I dont care how good your food is - be kind and understanding to people or they aren’t going to come. Shame on you Umami!More