We went for a late lunch on New Year's Eve, and I know you're thinking, "Oh well, it was a holiday, and it was busy." It wasn't though. We sat in a booth on the bar side.
There were about eight people sitting at the...bar and one other party sitting in a booth when we arrived. The bartender came over a few minutes after our arrival and asked for our drink order. It took him almost 10 minutes to bring us our drinks. I'd ordered the Merlot wine. It was bitter and bad. I told him, and he told me that he'd just opened the bottle. He insisted that I just didn't like it and asked me if I wanted something else. I asked for a glass of Cabernet, but he said that he was out. I then asked him to add some ginger ale to the wine to see if it took the bitterness away. It didn't and the ginger ale was flat.
He then took our orders. We each got a bowl of onion soup and ordered one order of cheesy shrimp for appetizers. We also each ordered the porterhouse steaks. (We wanted to bring food home for later in the evening.)
The waiter/bartender then brought our salad over, which is supposed to be bottomless. He brought the salad bowl over and gave us each a plate and one roll each. He left the bowl on the table, which contained only about half a plate more.
Now, more people are sitting at the bar, and the server never returned to us. All of a sudden, the manager showed up with our entrees. I told him that we hadn't received our soups or appetizer. He said that our steaks had been sitting in the window and asked if we either wanted the soup and appetizer to go or if we'd like to cancel them. As he was asking, a busboy showed up with the rest of our order. We said that we'd keep them, but I told him that the wine was bad. He took it away and took it off of the bill.
We never saw the server again until he delivered our check. No one ever came over to check on us or ask if we needed anything else.
We ate our soups and took the rest home. We spent $100 for horrible service, bad wine and so-so food that wasn't even delivered in the correct order. The steaks arrived cold. Luckily, we took them home so we could re-heat them. They had no char broiled flavor.
This place used to be good, but we were very disappointed this time. I might give it one more shot, but I doubt it.More