Just walked out of Sea Siam after waiting 40 minutes for our appetizer that never arrived. Walked in at 6:25 on a Thursday night. Maybe 5 tables had guests, less than 1/3 of the restaurant. Server arrived promptly and we ordered 2 appetizers (spring rolls,...nothing exotic!), a salad entree for my daughter, 2 entrees for my husband and myself, and 2 hot tea drinks. The teas came out within 10 minutes and my daughter's salad, which was her entree, came out shortly after. And 30 minutes later, that's all we had received. Manager said he would check - never got back to us. Server said she would check - never got back to us. We asked another server to see and, she finally came back as we were leaving, but with no food! At that point we didn't care. To top it all off, when my husband asked for the bill for the drinks and salad - he got it!!!!! No offer to comp us for waiting for a total of 45 minutes for apps and entrees that never arrived. The apology that came with the $15 bill was lukewarm, at best. Doesn't really matter how good your food is if your customer service is below par. "They don't care how much you know (or how good your food is!), unless they know how much you care." Won't be back. Bangkok, Bangkok in Kendall is closer and the food is fabulous!More