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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $40
CUISINES
American, Seafood, Bar
Meals
Lunch, Dinner, Breakfast, Drinks
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features, about
Reviews (160)
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156 results
Traveler rating
74
45
21
11
5
Traveler type
Time of year
LanguageEnglish
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Traveler rating
74
45
21
11
5
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All reviews taco cornbread tuna poke wontons hamburger fish and chips piano bar bangin shrimp lido key st sangria patrons
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Reviewed March 12, 2020 via mobile

The tacos were yummy! We also split a hamburger - it was awful do not order hamburger at the surf shack. Their happy hour drinks are great! (And half price starting at 2!) Service was spotty. We waited for 15 minutes for someone to take...our order. After someone claimed our table, service straightened out.More

Date of visit: March 2020
Helpful?1  
Reviewed February 18, 2020 via mobile

Not busy at all! Tacos were very good. Waiter tried to be helpful but could not give food advice. Very children friendly. Great if you have a taco need!

Date of visit: February 2020
Helpful?
Reviewed February 14, 2020 via mobile

We took my mom there for her first Valentine’s Day without my dad (he passed away suddenly in August after being married for 60 years ). We wanted to make sure the event was special for her and wrote that on the reservation request. The...manager not only brought her a rose during dinner but as I stopped on the way out to thank her and her brother ..... she said she was so moved by my reservation that she tried to find a flower to give my mom A lot of times we write how specifically our occasion is and wonder if they read them... well... they do! The food, music, atmosphere was all amazing!!More

Date of visit: February 2020
Helpful?
Reviewed February 8, 2020

We enjoyed dinner here while on Lido Key. Great atmosphere and live music. Food was OK. Our server was not really attentive.

Date of visit: February 2020
Helpful?
Reviewed January 15, 2020

Wife and I went here for the first time on new years day. The place was busy and everything went well. Fish and chips for my wife and fish and shrimp was my choice. Both excellent!

Date of visit: December 2019
Helpful?
Reviewed December 30, 2019

The worst family meal and service I have ever experienced. The staff were not interested and could not care, the food was un cooked and came at different times. I find it difficult to understand how customers can be treated so bad. This is a...shame.More

Date of visit: December 2019
Helpful?
Reviewed December 3, 2019

The Terrace is a bit more upscale (according to the Surf Shack) but we did not have that experience the night we dined there. It was early and only 3 other tables were occupied but in spite of that fact our service was terrible. And...after a very long wait for our meals, one was ok, the other not so much. We would not come back.More

Date of visit: November 2019
Helpful?1  
Reviewed November 6, 2019

If you are looking for a Piano Bar, this is a good one. He knows a lot of songs including several Sinatra songs.

Date of visit: October 2019
Helpful?
Reviewed September 14, 2019

I have frequented this establishment for the past 2 yrs., but never took the time to write a review. I must say that you can not have a great time here unless you prefer reading at a library. The staff is exceptional and over extend...themselves to ensure that all have a great time. Stephanie, the Manager and Brandon cover all positions to ensure that all patrons are happy. The food is wholesome and delicious not to mentioned very well priced. The entertainment is exceptional with the extremely talented and fun loving, Sidney, at the Piano every friday evening. The clientele make all new visitors feel welcome so don't be afraid to drop in if you are traveling alone. Overall, you will spend a delightful evening amongst friends.More

Date of visit: August 2019
Helpful?
Steve B, Owner at The Terrace at Surf Shack, responded to this reviewResponded September 16, 2019

Thank you!

Reviewed August 10, 2019

We had a function upstairs, which is more private and a nicer area with a piano bar. The service was TERRIBLE. I sat at the piano and all of us at various points either had to go find a server, or simply go to the...bar to get our own drinks. No one came to clear any of the dishes or even to give us our bills! The drinks were good, I never did order any food so I can't speak to that. The piano guy, was great!!!!More

Date of visit: August 2019
Helpful?
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Questions & Answers
Ask a question
jeanshah
August 17, 2017|
AnswerShow all 2 answers
Response from Steve B | Property representative |
Thank you for the question, yes we have a great kids menu. All items are $6.95 and come with fresh cut fruit, choice of fries or citrus rice and a beverage
0
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LaumaR2014
September 18, 2016|
AnswerShow all 2 answers
Response from KenC249 | Reviewed this property |
Unsure. Call them.
0
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