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The Cheesecake Factory

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Ratings and reviews

Certificate of Excellence2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Lunch, Dinner, Brunch
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meals, features, about

Location and contact

Reviews (471)
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430 results
Traveler rating
154
161
63
25
27
Traveler type
Time of year
LanguageEnglish
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Traveler rating
154
161
63
25
27
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All reviews cheesecake burger salad chicken sliders bread french fries potatoes sandwiches huge menu university town center chain restaurant minute wait large portions save room at lunchtime wait for a table
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1 - 10 of 430 reviews
Reviewed 1 week ago

We went there on a particularly busy Saturday evening. However, the staff at the check-in days was very friendly very cordial and very helpful. They got to us as soon as they could and soon as we were seated, the waitress came over to us...More

Date of visit: July 2019
Thank IMADABCI
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your review, Imadabci. We're glad our team provided great service when you dined with us. We look forward to your next visit.

Reviewed 1 week ago

It is amazing the selection of wonderful dishes to choose from, whether it is soup, salad, burgers, fish, pasta, chicken, appetizers, etc. And so delicious! Then to top it off with one of the many choices of different flavored cheesecakes!

Date of visit: September 2019
Thank AAOcrossfire
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're glad you enjoy our menu options and we look forward to your next visit.

Reviewed 3 weeks ago via mobile

Not the best food. Huge menu. The drinks were watered down. My steak was tiny for 30 bucks. Mash potatoes were good. The corn cakes were flavorless. Oreo cheesecake was good.More

Date of visit: August 2019
Thank worldlyinfo
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

We are so sorry you were not satisfied with your meal. We will follow up on this with our team. Next time, please let our managers know if anything can be improved so we can do our best to make it right. We look forward...More

Reviewed August 11, 2019

The Cheesecake factory has a formula and they do it well. Food is well prepared, service is efficient and, of course, the cheesecake. Lots of options.

Date of visit: July 2019
Thank Karen S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you so much for this review, Karen. We're very happy you enjoyed dining with us. We look forward to seeing you again soon to enjoy more of our cheesecake.

Reviewed August 6, 2019 via mobile

I brought my client and his wife to here for lunch. I showed up with my CCF app and the code it provided to get sitting. The hostess had no clue what it was and actually acted as if I were from outer space. She...More

Date of visit: August 2019
Thank dlpetersen7
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 8, 2019

Thank you for your feedback, Dlpetersen7. We appreciate it. Next time, if there is anything that can be done to improve your experience, please let our managers know so we can do our best to make things right. Thanks again and we're glad you enjoyed...More

Reviewed August 1, 2019

The menu at the Cheese Cake Factory had something on the menu to satisfy everyone's preference. I had the Tuna Salad for the first time and it was not only delicious, but satisfying and low calorie (490) as well.

Date of visit: August 2019
Thank Carmen426
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 2, 2019

Hi Carmen426. Thank you for your review. We're glad you enjoy our menu options and we look forward to your next visit.

Reviewed July 6, 2019

I'm not normally a chain restaurant kind of guy, but Cheesacake Factory is noteworthy for being top shelf. Our service was stellar, the range of choices on the menu was incredible, the portions were huge, and the food was delicious. Their lunch specials even added...More

Date of visit: July 2019
Thank GR260
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 9, 2019

Thank you for your review. We're glad you enjoy our menu options and we look forward to your next visit.

Reviewed July 5, 2019 via mobile

My son enjoys Cheesecake Factory so we visit regularly. He gets the kids fettuccine without chicken. A heads up that the adult fettuccine has a lot of garlic so kids may not like it. We ordered that one time because the portion was larger but...More

Date of visit: July 2019
Thank Travl_lovr_2
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 8, 2019

We are so sorry you were not satisfied with your meal. We will follow up on this with our team. Next time, please let our managers know if anything can be improved so we can do our best to make it right. Thank you for...More

Reviewed July 4, 2019

My Wife and I stop in here and eat occasionally and it is always good. We both got Asian dishes this time and one was a little different than usual. Not bad just different. We have eaten at these all over the country, this is...More

Date of visit: July 2019
Thank TravelNurses2
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 8, 2019

Thank you so much for this review. We're very happy you enjoyed dining with us. We look forward to seeing you again soon to enjoy more of our cheesecake.

Reviewed July 3, 2019

We had a send off for our nephew who is moving away. He choice the place and I’m glad he did, the service was great and the food outstanding! This will be a restaurant we will add to our list!

Date of visit: June 2019
Thank dalew757
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 8, 2019

Thank you for your review! We're glad to hear you had a great meal and that you enjoyed our service. We hope to see you soon!

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Questions & Answers
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Binglese
January 28, 2017|
AnswerShow all 2 answers
Response from jenniferhY8857JC | Reviewed this property |
No, they do not. But restaurant is large and they do text to get your table. So you can walk around and not worry about missing your table.
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