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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

CUISINES
Japanese, Seafood, Sushi
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner
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meals, features, about
Reviews (278)
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266 results
Traveler rating
196
44
19
2
5
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LanguageEnglish
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Traveler rating
196
44
19
2
5
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All reviews sushi fried rice steak chicken salad scallops sundial resort chef sam hibachi chef hibachi experience entire meal delicious dinner birthday dinner cooked to perfection fantastic food great flavor next year
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Reviewed 2 weeks ago via mobile

Best hibachi experience of my life! Definitely make a reservation in advance. Don’t hesitate to order the lobster!More

Date of visit: October 2020
Helpful?
Resort54652090169, Sithembile Khumalo. Food & Beverage Outlet Manager at Shima Japanese Steakhouse, responded to this reviewResponded 1 week ago

Hi Breanna D Thank you for your review. I am very glad to know that you had the BEST dining experience at the Shima Japanese Steakhouse. I could not agree with you more, the lobster is one of many excellent choices on the Shima menu....More

Reviewed 2 weeks ago via mobile

Our family had a delicious dinner and a show! Our chef, Reza, was so kind to our 5 year old nephew - all while making a delicious meal! Server, Nicole, was spot on with her service.More

Date of visit: November 2020
Helpful?
Resort54652090169, Sithembile Khumalo. Food & Beverage Outlet Manager at Shima Japanese Steakhouse, responded to this reviewResponded 1 week ago

Hi now2020 Thank you so much for the great review. I am pleased to know that you and the your family had wonderful time at Shima . We are so happy the Reza and Nicole were able to create a memorable dining experience for the...More

Reviewed September 5, 2020

Nicole,set up our table for eight friends and saw that everything went well. Chef Sam was over the top with the food prep and the selections were prepared perfectly. The meal of lobster, steak,chicken and salmon was fantastic. Sam made the meal so much better...with his skills and conversation while he sliced and diced our meal right in front of us. High quality food and staff make a meal worth going back for againMore

Date of visit: September 2020
Helpful?
Reviewed August 26, 2020 via mobile

How can I begin to describe our most wonderful experience at Shima. We have been coming to The Sundial for almost 2 decades and was lucky enough to get a reservation this time around. Lets begin with our wonderful server Nicole. She was attentive to...everything we needed. Our glasses were never empty and she performed her job with confidence and purpose. Now on to our chef. Sam was his name and he was the best hibachi chef I have ever had. Having been to many hibachi restaurants over the the years I have never had such a good experience. Sam was amazing with our grandchild and the kid couldn’t stop smiling and laughing. You could tell he took pride in what he did and is the perfect person to represent the company and restaurant. The food was cooked perfectly and while hibachi is always good this was beyond expectations. We ordered different things such as chicken, steak, shrimp, and scallops and Sam cooked them all to perfection. It truly was the best hibachi experience we have ever had and will be looking to go again when we stay at the Sundial. It is not a must do because of the service that Nicole and Sam provided. The place also met all my needs during the Covid crisis. I felt very safe during the entire meal in which both Sam and Nicole both wore masks the entire time. I could eat directly off the table if I needed to! My trust in this restaurant is bar none. Please don’t think too much about it and book a reservation as soon as you can!More

Date of visit: August 2020
Helpful?2  
Resort54652090169, Sithembile Khumalo Food & Beverage Outlet Manager at Shima Japanese Steakhouse, responded to this reviewResponded August 30, 2020

Hi Danny Thank you for your wonderful review. We appreciate your feedback. Very happy to hear that you had a great dining experience with Nicole and Sam at Shima. Thank you for choosing Sundial Resort & Spa. Looking forward to see you and your family...More

Reviewed August 19, 2020 via mobile

So great! During Covid these guys are doing it right! Great service from Nicole and Sam - wonderful food and drinks. We definitely felt safe with our family dining here. If you are on Sanibel this is a place you should check out for authentic...teppanyaki style dining.More

Date of visit: August 2020
Helpful?1  
Resort54652090169, Sithembile Khumalo, Food &Bevarge Outlet Manager at Shima Japanese Steakhouse, responded to this reviewResponded September 1, 2020

Hi Charles Thank you for your wonderful review, we appreciate your feedback. It is my absolute pleasure to know that you and your family had a great dining experience with Nicole and Sam at Shima. Looking forward to see you the next time you visit...More

Reviewed August 18, 2020

My husband and I celebrated our 35th Anniversary at Shima Japanese Steakhouse while we stayed at the Sundial Resort and Spa. We really enjoyed our experience. The food was delicious!! (We had Steak and Chicken) and Chef Sam, kept us entertained throughout the entire meal....Nicole was friendly and very accommodating. They even surprised us with an anniversary cake!! It too was delicious. The only reason for four star rating is lack of ocean view. Thanks for the memorable evening. We would visit again!! Reservations needed. They’re adding a sushi buffet and more tables in the near future. ($$$)More

Date of visit: August 2020
Helpful?1  
Resort54652090169, Sithembile Khumalo, Food & Beverage Outlet Manager. at Shima Japanese Steakhouse, responded to this reviewResponded August 19, 2020

Hi Elisabeth Thank you for your wonderful review, we appreciate your feedback. I am very pleased to know that you had a wonderful dining experience at Shima. Glad we had an opportunity make your 35 Anniversary memorable while visiting the Sundial Resort and Spa. Looking...More

Reviewed August 18, 2020

My family and I had a wonderful experience dining at Shima. Chef Sam made a delicious dinner and kept us highly entertained. Nicole went above and beyond to make sure our dining experience was fantastic. The restaurant did a wonderful job keeping families socially distant...so we could enjoy the meal without worrying about our safety.More

Date of visit: August 2020
Helpful?
Resort54652090169, Sithembile Khumalo, Food & Beverage Outlet Manager. at Shima Japanese Steakhouse, responded to this reviewResponded August 19, 2020

Hi Kristen L Thank you for your review, we appreciate your feedback. I am very glad that you and your family had a wonderful dining experience Sam and Nicole at Shima. The safety of our guests and staff is very important to us, thus we...More

Reviewed August 3, 2020

My family has eaten here on 2 occasions within the last month. Sam and Nicole took great care of us. It was 50% capacity. Make reservations a few days ahead. Food was awesome and great dining experience. This place would be hopping if they could...add a full sushi bar...this is the only place that serves sushi on Sanibel that we have found.More

Date of visit: July 2020
Helpful?1  
Reviewed July 31, 2020

Fun place to celebrate. Food is expensive, but entertainment was fun, personable and creative. Service was spot on. Our server never let drinks get to the bottom of the glass. Was very attentive and friendly. Nice atmosphere.

Date of visit: July 2020
Helpful?
Reviewed July 19, 2020

Chef ,Sam I AM , entertained us with his hibachi skills and Nicole kept us well hydrated while our taste buds were delighted with soup ,salad , t rice & ender seafood & meats cooked to perfection. Well worth every bite!

Date of visit: July 2020
Helpful?
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