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CUISINES
American
FEATURES
Takeout, Outdoor Seating, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Reviews (157)
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143 results
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94
33
11
4
1
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LanguageEnglish
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Traveler rating
94
33
11
4
1
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All reviews ice cream waffle cone scones single scoop great fudge sweet treats dark chocolate milkshakes bite
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Reviewed 5 days ago via mobile

Definitely a must do for the summer. Pricing is good, staff is courteous and location is convenient/great.

Date of visit: May 2021
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Reviewed 1 week ago via mobile

I'm not z huge fan of ice cream but when we saw the line out the door we couldn't help but get on the line. My husband had a waffle cone with chocolate ice cream and I had the toasted coconut. To my suprise it...was the best ice cream we have ever had.More

Date of visit: April 2021
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Reviewed 2 weeks ago

We ate dinner next door and could smell the waffle cones the whole time, so we had to get dessert there. The cones were actually as good as they smelled, and the ice cream was great too! Big portions, even for a single scoop and...they were enforcing mask wearing.More

Date of visit: April 2021
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Reviewed March 29, 2021

After walking in with my 5 year old and my face covered the staff told me that they can’t serve me since I don’t have a mask. I didn’t brought one since its not mandatory but I had my shirt covering my mouth and nose....My 5 year old daughter ready for ice cream , eyes locked on it. . They told me they don’t have any and the owner has instructed them not to serve people without a mask- face covered or not. Walked out and got a delicious gelato 4-5 stores down the street . On the way back I witnessed a young man buying ice cream without a mask. Not sure if I was an easy target as a woman with a child or why the “rules”apply only to some customers. I am Registered Nurse who works in a COVID ICU. Don’t remember the last time I felt so helpless and angry that these businesses won’t sell an ice cream to a mother with a 5 year old girl starting at it. Disappointed, angered and let down. Thank GOD for the gelateria 4-5 stores down that actually provides mask to customers and not just refuse you!!!!More

Date of visit: March 2021
Helpful?1  
Reviewed March 16, 2021

After an afternoon of parasailing and browsing shops we were all ready for some ice cream to cool off. Kilwin's was fantastic and we will definitely be back!

Date of visit: March 2021
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Reviewed February 28, 2020

Great spot for wonderful ice cream. And the best, creamiest fudge. You have to try the salted caramel chocolate fudge, you will not be able to resist having just one bite. Better get two slabs as you will not want to share!

Date of visit: February 2020
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Reviewed February 23, 2020

Came here for a late afternoon hot chocolate. The good news is that they made it themselves on the premises with their own dark chocolate shavings, mixed with steamed hot milk. The not-so-good news is that they charged $5 for just over a cup of...liquid (say about 10 oz). There was a little confusion, because the manager told us there was a full 16 ounces (equivalent to two cups according to most cooking baselines), but the man who prepared it gave far less. I’m assuming it wasn’t deliberate deception, because he was confused by my disappointment and offered to make us another one. Hopefully in the future, they can standardize on a single larger size, because the first one we got was frustratingly small. Excellent quality though. Very nice for a boutique specializing in ice-cream and chocolate to branch out ever so slightly into the hot drink arena. Most places make a mockery of hot chocolates, and Kilwins knows what it’s doing.More

Date of visit: February 2020
Helpful?2  
Reviewed February 22, 2020

Kilwins originated in Petoskey, Michigan, where we grew up and still visit often. The ice cream and chocolates never disappoint! Delicious!

Date of visit: January 2020
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Reviewed January 5, 2020

I consider myself something of an expert on hot fudge sundaes. Had a lot of them over a long life. The hardest part is great fudge. Kilwin's obviously knows fudge. A real treat. We also saw them actually make peanut brittle right there in the...store. A more labor-intensive task than I would have thought. So we got some, and it was very good. A high ratio of peanuts to goo, which is a good sign. A great place to stop mid-afternoon or for desert.More

Date of visit: November 2019
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Reviewed November 26, 2019

If you've been to Kilwins you know what you are going to get. Great desserts in the form of ice cream, fudge and chocolate. It is spendy to be sure but the quality and taste make it worth it once in a while.

Date of visit: November 2019
Helpful?2  
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Frequently Asked Questions about Kilwins

  • Yes, Kilwins offers takeout services.

  • Yes, Kilwins offers delivery services.

  • Kilwins is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4