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I was looking for a place to eat, and (like most other people) stumbled upon Barley's Republic Public House. I was given a buzzer and the wait was about 20 minutes long. I got a seat outside, and since it was very cold outside, the...overhead heaters were very useful! The food was very good and the service was very helpful and kind.More
I visited St. Augustine with several couples and we gathered (party of 10) to celebrate the New Year in 2021. We planned to meet later in the evening for a late dinner and cocktails in the Historic district. My girlfriend phoned to see if they...would take a reservation and was told that they only seat on a first come, first serve basis. This is where we should have decided to make different plans: when my girlfriend asked if the hostess thought they would have availability at 9:30 pm the response was curt: "it's the busiest weekend of the year, what do you think?". She did not share this exchange on the phone with us until later that evening and after an encounter with the owner.
We arrived at 9:00 pm and there were plenty of tables available. We were seated and ordered a round of drinks and appetizers while everyone studied the menu. The drinks arrived and mine (a Moscow mule) and another (vodka and lemonade) seemed to have very little to no alcohol. We ordered shots to add to the drinks. When it came time to order the second round, we asked for doubles. The drinks arrived and again it appeared that there was little to no alcohol, certainly not a double. We asked the server and he suggested speaking to the bartender. My girlfriend went in with the drinks where she met the manager. He began to explain to her their pouring measurements and policy. She asked if he could come to the table to share this with our group to which he replied: "I'm not your puppy". She came back to the table and was very upset at the comment. The owner came to the table eventually and said: "who has an issue with the drinks?, I want to educate them". He went on to explain that they pour 1.5 oz of alcohol in a drink. I've bartended and have ordered drinks myself for many years. The customary pour for a drink is 2-3oz. He went on to explain that a double is not actually double the amount of a single but 3/4oz of additional alcohol. He said they do this to prevent patrons from falling off barstools. What was most concerning was his aggressive attitude and complete disregard for the customer experience. In short, he was an ass with absolutely no interpersonal communication skills.
We decided that his concern for patron health and wellbeing exceeded his concern for his patron’s wealth because his decision to "educate" us about his unorthodox pouring calculus did not account for a discount on the drinks themselves. While the alcohol was clearly much less the price was at the market equilibrium for a stiffer pour across the street. We left and closed out our tab. We went to a competitor down the street where the group proceeded to enjoy a great meal and standard pour.
I'd recommend a social etiquette class for the owner of Barley's. Might help to retain business in a very competitive venue.More
Visiting with kids and many of the places we saw earlier were closed after our ghost tour so we were told to try this place. Service was great, our waitress was friendly and very quick in getting our orders and food on the table. Beef...burger, lamb burger and, pickle pieces and chicken sliders were all great. We would come back again for sureMore
Happy hour 5 - 7 pm with $4 wells, drafts and sangria. Plus $5 smash burger and $1 fries plus $1 cocktail shrimp. Excellent food and excellent service. Linzi is the best!! So happy I kept looking for an off the beaten path gem!
Response from jennyrose1883 | Reviewed this property |
I don't think they have TV there! After the hurricane I have gone back 4 times. I got to say, since then they changed their menu and it was terrible. Food is now overpriced for what you get and a terrible selection. I'm so... More
I don't think they have TV there! After the hurricane I have gone back 4 times. I got to say, since then they changed their menu and it was terrible. Food is now overpriced for what you get and a terrible selection. I'm so sad, this was my favor place to go.