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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza, Italian, American
Meals
Lunch
FEATURES
Delivery, Takeout, Reservations
Reviews (16)
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LanguageEnglish
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Reviewed May 18, 2019 via mobile

Customer service is none existant. I was called a liar and told my story didnt match up. Never in 17 years in the industry have I ever been so insulted. We order from here atleast once a week, order varies each time but we always...tip and have never had a problem in the last 10 years. We ordered a pizza and during the call the order taker must have entered or misunderstood... instead of repeating order to confirm if there was a question, we received the order and it was wrong. We called and explained to them we received the wrong pizza and we have vegetarians in the house who wont eat it this way because the pepperoni and meat grease. We were told " oh we will try again next time." In all my years as a manager I would never allow any employee to ever say that to anyone. Then to point fingers instead of taking ownership. Unreal. I called back and asked for a manager and Dustin was put on the phone, he said I see the order it says pepperoni, I then reply right its half pep half cheese not an unrealistic order. He said well your story doesnt match up. Ok I said so are you going to send a half a cheese or cheese pizza so we can eat?? He said no I can see your order. So rather than admit human error and right a wrong you tell me it's me and my story doesnt match up. My story never change and you lost a customer. Ask the guy in the red car how "cheap" we are.. we gave him a 11 tip on $13 pizza. Not looking for a handout, we were just looking to get the pizza we order. Your staff should go through customer service training.You lost our business.More

Date of visit: May 2019
Helpful?1  
Reviewed January 22, 2019 via mobile

Don't know why they are using the exact same name as Central Pizza ( outstanding) at 6405 Central. These are not the same owners. Thought I'd try the pizza today out of curiosity. . One slice with mushrooms and onions. Overpriced for starters. Great pizza...must have perfect crust, a flavorful sauce and high quality cheese. The crust was good, but otherwise NO FLAVOR. The sauce was barely there and tasteless.The cheese was low quality. I won't return. Not friendly either.More

Date of visit: January 2019
Helpful?1  
Reviewed February 27, 2018

Service is always very quick and the guys at the counter are nice. Very reasonable prices. Food isn't outstanding but definitely good for a quick lunch.

Date of visit: February 2018
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Reviewed March 28, 2017 via mobile

I can't imagine who wrote the glowing reviews? The pizza was terrible! Like hot cardboard but not as good. Horrible and the service was also not very good. They did not have a glass for water, had to buy a bottle of water. Not surprisingly...we were the only ones there.More

Date of visit: March 2017
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Reviewed January 13, 2016

This is 1 of 2 places that I have found that tastes like real New York style Pizza. The best part is for $2.00 you can get a huge slice which is like 2 pieces of pizza. Very filling. They have daily deals for $4.00...dollars you can get 2 slices and a soda. Not a bad deal guaranteed to fill you up.More

Date of visit: December 2015
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Reviewed June 10, 2015

We always get take out pizza (double cheese), always hot fresh out of the oven. The do have other Italian dishes and a dine in area. A clean well-lit restaurant with the aroma of pizza filling the air.

Date of visit: April 2015
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Reviewed May 26, 2015

I loved the pepperoni pizza it was great i felt like was in new york great value too . The service was great

Date of visit: May 2015
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Reviewed December 2, 2014

Ordering by phone was easy, delivery was good. I had ordered spaghetti & meatballs, salad with ranch dressing and garlic bread. It smelled and looked great; however, I got very sick 20 minutes after eating. I was fine before and after so I had to...assume it was something in the meal. I hate to post something like this; but if my reviews are to be respected, I have to post the negatives as well as the positives. I might give them another chance since I had ordered sandwiches in the past and enjoyed that order very much.More

Date of visit: November 2014
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Reviewed November 15, 2014 via mobile

After giving these guys five years of loyal service they gave us a pizza that tasted like Play Do and refused to refund our money,,don't go!!!

Date of visit: November 2014
Helpful?1  
Reviewed July 29, 2014

Central is one of the very very few really good Pizza restaurants in all of the St Pete, FL area. Exceptional value for the quality of the Pies...

Date of visit: July 2014
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