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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Meals
Lunch, Dinner
FEATURES
Television, Takeout, Seating, Parking Available, Free off-street parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Accepts Discover, Gift Cards Available
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Reviews (133)
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100
25
5
1
2
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LanguageEnglish
Traveler rating
100
25
5
1
2
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Reviewed 1 week ago

Best cannoli in town. Authentic Philadelphia cheesesteaks and hoagies. Old World Italian, cheesesteak bomb, pizza steak are favorites.

Date of visit: May 2024
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Reviewed January 12, 2024

I just recently found out this place existed and was in the area one evening, so I took my son. This place is very authentic, just like a real Philadelphia hoagie shop. I ordered my cheesesteak with hot peppers and onions and it reminded me...of the last time I had a cheesesteak in Philadelphia (2019). This place is the real deal, and I hope to get a chance to return.More

Date of visit: January 2024
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Reviewed August 19, 2023 via mobile

We stopped here for lunch after making a stop in Pensacola. Sandwiches were excellent and flavorful on nice soft buns....a small was more than enough for me. French fries that accompanied the order were cooked perfectly and nice and crispy. Wish we had this place...in Fort Walton Beach!More

Date of visit: August 2023
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Reviewed January 21, 2023

We were long-time customers but will not be back! After the last several attempts being horrible; getting home to realize our sandwich was made without the extra toppings we ordered (and paid extra for), almost breaking my tooth on unidentifiable hard bits the cheesesteak meat,...etc., tonight was the last straw. I placed my order over the phone and was told to be there in 10min. I was there in 10 min and paid (even left a 25% tip!). The guy didn't even LOOK to see if my order was ready & waiting for me, he just handed me my cup and went about his business. I assumed it was still being made and went to fill my drink cup. I sat down on the bench next to the kitchen and PATIENTLY WAITED for an additional 25 min while everyone else, even those who came in and placed orders at the counter after I was there and paid, GOT THEIR FOOD before me. During the entire time I had been waiting, I kept periodically looking at everyone in the kitchen, making eye contact, so I know they knew I was there and waiting. Not once did anyone ask me my name or check on my order! After seeing someone who had come in well after me and placed a counter order, to get their food, I finally got up and asked about my food. The guy proceeded to look under the front counter, find my food, and hand it to me. HALF AN HOUR OLD, COLD (formerly hot), SOGGY SANDWICH! Even though I had been sitting there the entire time so I knew the answer, I asked him if the sandwich had been sitting there for half an hour and all he said to me was "do you want a refund?" Wtf? No apologies, no offer to remake it, no offer for a refund and take the soggy food that I've already waited for, NO OFFER TO MAKE IT RIGHT, NOTHING! At that point, because his attitude was so flippant & I was so pissed and hangry that I just said "I guess so, I don't want to have to wait another half an hour for another one to be made." The woman there asked if I wanted a new sandwich made and this guy tells her "No, she doesn't want to wait, leave it alone, I'll handle it." Oh, he handled it alright. He had zero interest in helping to make it right! He handled this long-time loyal customer right out the door, never to return. Now, after waiting an hour from when I called in my order, to leaving there with no dinner, I have to figure out something else to eat tonight, not to mention pay for another meal (while I wait for a bank refund) I'm beyond hangry, I'm pissed off and will most likely not go back after this experience. I understand stuff happens, but when it does, be a decent human about it and admit your mistake then offer to make it right. That's the right thing to do. The owner was right there and allowed this to transpire as well without stepping in. Really disappointing, and I'm still hungry.More

Date of visit: January 2023
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Reviewed December 20, 2022 via mobile

Stopped in while traveling and was pleasantly surprised. Good and service were great. We will definitely come again if we are every in the area.

Date of visit: December 2022
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Reviewed June 20, 2022

These are hands down the best cheesesteaks in the South. I've eaten lots of cheesesteaks in Pennsylvania, and these are the exact same sandwiches--the owner is from there, so it stands to reason. The fries are fantastic, too! They have opened a store in Pace,...so that's where I buy them. You won't be disappointed.More

Date of visit: June 2022
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Reviewed November 2, 2020 via mobile

Off the ‘beaten path’ and nestled between a small grocery and salon: PERFECT cheesesteaks! We had 4 of ‘em with additions-mushrooms, onions, peppers and such. Two orders of cheesy fries made our lunch wonderful. Would like to try their sub sandwiches the next time. Will...be back.More

Date of visit: November 2020
Helpful?1  
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Reviewed September 13, 2020 via mobile

I ordered from this restaurant on a daily basis during my 2 week stay here in Pensacola. The cheesesteaks are AMAZING! Just like a real Philly cheesesteak sandwich from Philly!

Date of visit: September 2020
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Reviewed August 28, 2020 via mobile

Excellent cheesesteaks! We had four different types & all enjoyed their choice! Fresh meat, great veggies and VERY busy. Called ahead & still waited 15”. Just outstanding 😎

Date of visit: August 2020
Helpful?1  
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Reviewed August 23, 2020 via mobile

Went here for lunch git the Philly and fries and it was good could have add a little more meat but was still good and would go back next time in town

Date of visit: August 2020
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Reviewed October 6, 2019 via mobile

I have ordered takeaway from Philly’s approximately three times and my order has been correct, delicious, and warm. I only order the Italian cheesesteak and usually a side of mozzarella sticks. If you are hungry or busy, be sure to call ahead! They are usually...busy with takeaway orders. You can dine in as well, seating is limited.More

Date of visit: October 2019
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Reviewed October 1, 2019 via mobile

Every time I come here, I always get a great sandwich. Never a bad deal either. The holly sandwich is to die for. The onion rings are always crispy

Date of visit: October 2019
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Reviewed September 14, 2019 via mobile

One of those great finds where it doesn't look like much but the good is fantastic. Great Philly Cheesesteak and the fries are Perfecto! Pricing is added bonus!

Date of visit: September 2019
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Reviewed September 12, 2019

I got the cheesesteak- onions, green peppers, shrooms and hot peppers- to die for! Soft delicious bread and great flavor on ingredients. Added onion rings and cheese sticks, both awesome and homemade marinara delicious. Exactly what I was hoping for !!!!

Date of visit: September 2019
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Reviewed August 27, 2019

Great cheesesteak, the roll is a big part of the sandwich, there always has been a question of cheese, they offer different favorits. This place was a favorite on my visit to Pensacola, FL.

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PHILLY'S CHEESESTEAKS & HOAGIES, Pensacola - 3900 Creighton Rd Ste 4 - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Philly's Cheesesteaks & Hoagies

Yes, Philly's Cheesesteaks & Hoagies offers takeout services.

Philly's Cheesesteaks & Hoagies is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 3.5