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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, Southwestern
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features
Reviews (130)
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130 results
Traveler rating
37
45
19
19
10
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Time of year
LanguageEnglish
Traveler rating
37
45
19
19
10
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All reviews guacamole fajitas rice mexican food taco night margaritas
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Reviewed February 28, 2020

Food was pretty good until reaching bottom of chips. There was a bug 🐜 well done and they tried to pass it off as meat that was fried in oil. Meat does not have legs!! Plus why was it in chips? We got to looking...around and place was filthy. Saw boxes stacked in room back of cash register that had definitely been wet. Board of Health needs to check this place out. Avoid this place!! Will not be back. Would give it -5 stars if possible😡😡😡😡 Our check was $33.67 and she charged $36.00. I told her and she said $36.00 was with tax. I told her tax had already been added on. Wish I had not left a tip!! Wish I would have taken picture but the basket was removed from table immediately.More

Date of visit: February 2020
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Reviewed February 1, 2020

This is the fifth time we’ve been there. We live in Illinois and Mexican restaurants are a dime a dozen but very most very good. We have many Mexican friends, who make us authentic Mexican food. El Sombrero is the real thing!!! Their salsa is...very flavorful without being overly hot. The guacamole is perfect, period. Chunky but not over done. The rice is more Puerto Rican because it has more vegetables in it, but that is the one thing that is done better that way. I have had flautas, fajitas, carne asada, and quesadillas with steak fajita meat. Everything has abuela’s authentic stamp on it. The margaritas are out of this world! Going there is like having comfort food. The restaurant is beautifully decorated and the atmosphere is fun. I’ve been here for lunch and dinner and I have never been disappointed! Definitely make this a stop if you want soul renewing Mexican Food!!! I think you should disregard the other reviews...those people probably like Acapulco or Chipotle Mexican Food!More

Date of visit: February 2020
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Reviewed November 14, 2019 via mobile

Don't want to say bad things it was ok but someone said I had to try and we have other favorites. Mine was better than the wife's it had bacon

Date of visit: November 2019
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Reviewed April 8, 2019 via mobile

Let me start with, it was 5:40 on a Sunday evening and there was 5 cars in the parking lot, not reassuring.... there was a reason why...I had a chicken burrito. No taste, very dry chicken! The salsa tasted like stewed tomatoes! And, the service...was unbelievable awful! Don't waste your money!More

Date of visit: April 2019
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Reviewed March 27, 2019 via mobile

Most restaurants welcome take out orders because it does not take up seating capacity but El Sombrero has a surcharge for take out and as if that is not enough if you eat in they give you chips & salsa for free however when you...get take out and ask for Chips and Salsa they want to charge $4.99 This is not how you run a successful businessMore

Date of visit: March 2019
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Reviewed March 27, 2019 via mobile

This was the famous Taco night and it was a total waste of time and food experience. The service was absolutely horrible the waitress was way to busy to properly wait on us. She was busy dealing with friends or acquaintances and we did not...see her until it was check time. I ordered the carne Assada and was the consistency of shoe leather. The only redemption was the salad. The chicken mola was unrecognizable, the sauce was terrible and left a horrible taste in your mouth. The chicken had been cut in squares that where tasteless and not at all appetizing. Now if you want to get drunk this looks like the right place since the majority of the patrons were loud, this was from drinking affordable margaritas. Also the tables had huge unsightly burn marks making the whole experience disgusting. The place was dark and the floors were littered. Never again!!!More

Date of visit: March 2019
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Reviewed March 20, 2019 via mobile

It was very busy and hectic. The food was fantastic, but service was a bit erratic. Be ready to order and try and get it the first time because you probably won’t get your waitress back.

Date of visit: March 2019
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Reviewed March 4, 2019

The funny thing is that we read the reviews about this place before we went. We should have listened to the latest reviews. But, we had hope. Place was sort of clean, dim lighting with huge burn marks in our table. Cutely decorated with typical...Mexican restaurant garb. We were quickly seated and received our drinks fast. They also served us a basket of cold stale chips that tasted good, but had the feel that they have been sitting out all day long (maybe their warmer was broken?). Salsa was good though. The big issue was my food. I ordered a combo plate. Chicken Enchalada, Tamal and a Beef Taco. I got a Chicken Enchilada (that was good), a tamale that tasted like it was in the freezer uncovered for about a month and completely indelible and a chicken taco (I ordered beef). I wanted to say something to the waitress, but we didn't see her again for about 25 minutes. She just dropped our food and ran. There were two wait staff and the place was not even 1/4 full. At that point we just asked for the check. They did refund me for my meal, she looked shocked about what I said about the food. Still doesn't help that she never checked on us once. I will avoid this place in the future.More

Date of visit: March 2019
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Reviewed February 7, 2019 via mobile

My wife and I stopped in for dinner at approximately 6:30 p.m. on Thursday which happened to be Buffet night. We were promptly seated at a booth by the cashier / hostess and our order was taken within a reasonable period of time. Our appetizer...and food arrived at the proper time and that's where the service ended. We never saw our server again and had to ask another server for a take-home box and our check. Considering this was a buffet night you wouldn't expect the servers to be overtaxed. The server caring for an adjacent table visited that table no less than five or six times during their meal yet we never saw ours. She apparently was too busy visiting and talking to several tables on the other side of the room, apparently friends, and completely ignored us. Our food was good but nothing special and when I asked for a Diet Coke without ice I discovered that what I was served was a Coca-Cola knock off with ice which I declined. It's a shame that such bad service or lack thereof does leave a bad taste in your mouth.More

Date of visit: February 2019
Helpful?2  
Reviewed January 16, 2019

Every Tuesday the family gets together and have tacos for a dollar {beef or chicken} and a margarita for 2 dollars. The people are friendly, clean, nice atmosphere, fast service and great food.

Date of visit: December 2018
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Questions & Answers
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Patt M
January 28, 2017|
AnswerShow all 3 answers
Response from rodneya78 | Reviewed this property |
This I don't know, but the Margaritas are strong and cheap. I was there on a Friday afternoon.
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