We were looking forward to an authentic Mexican dinner but were highly disappointed. The pork was fatty, burnt and gristly; the tacos were greasy I couldn’t eat the meal. I pointed this out to our waitress who looked at the plate of grease, took it...with her into the kitchen, and yelled at the chef about the condition of the food. It was so bad the waitress took the initiative to take the meal off our bill. Later that night we were both ill during the night. I like supporting local businesses but this is a restaurant we will NEVER visit again.More

We ordered online as we are in a pandemic. The restaurant said online that no table service only take out or delivery but when we got there we saw a few people in the restaurant. They were not busy but fouled up our order. I...asked if there were chips and salsa in the order, NONE were there, I ordered a combination order two items were correct one was not. We were 40 minutes from home and did not find out until we got home. The food we received tasted good but it was disappointing not to have any chips with the few salsa they gave us. My Chicken Quesadilla was cheese Quesadilla. My Chicken Relleno Pepper Topped with Ranchero Sauce was excellent, and my Chicken Enchiladas was tasty too. My wife's Molcajete was a lot of food, but the jalapeño was too hot for her so I took out seeds and ate the skin... Still hot,... Overall the food was good to exceptional but fouling up the order with no one else there is strange to me.More

Authentic Mexican. Fresh salsa and chips. Not busy at all for a Friday night. Lots of space to bring large groups or workplace. Had the chicken Mexican crunch wrap. Lots of flavor and not heavy at all. Other party had the carnitas. He made the...comment they’re moist and crispy... made perfectly. Will be back to try more stuff. Waitress was friendly.More

We recently ordered takeout from this restaurant. We had been here previously and thought the food was good. We decided to try Taco Tuesday, for $1 tacos. The tacos were not very stuffed and no chips and salsa included, which other Mexican restaurants that I've...ordered takeout from have included. I felt like I ordered Taco Bell tacos. They were tacos, but a little disappointed and likely would try another Mexican restaurant before coming back to this one as the food was ok, but nothing to write home about.More

Food was pretty good until reaching bottom of chips. There was a bug 🐜 well done and they tried to pass it off as meat that was fried in oil. Meat does not have legs!! Plus why was it in chips? We got to looking...around and place was filthy. Saw boxes stacked in room back of cash register that had definitely been wet. Board of Health needs to check this place out. Avoid this place!! Will not be back. Would give it -5 stars if possible😡😡😡😡 Our check was $33.67 and she charged $36.00. I told her and she said $36.00 was with tax. I told her tax had already been added on. Wish I had not left a tip!! Wish I would have taken picture but the basket was removed from table immediately.More

This is the fifth time we’ve been there. We live in Illinois and Mexican restaurants are a dime a dozen but very most very good. We have many Mexican friends, who make us authentic Mexican food. El Sombrero is the real thing!!! Their salsa is...very flavorful without being overly hot. The guacamole is perfect, period. Chunky but not over done. The rice is more Puerto Rican because it has more vegetables in it, but that is the one thing that is done better that way. I have had flautas, fajitas, carne asada, and quesadillas with steak fajita meat. Everything has abuela’s authentic stamp on it. The margaritas are out of this world! Going there is like having comfort food. The restaurant is beautifully decorated and the atmosphere is fun. I’ve been here for lunch and dinner and I have never been disappointed! Definitely make this a stop if you want soul renewing Mexican Food!!! I think you should disregard the other reviews...those people probably like Acapulco or Chipotle Mexican Food!More

Don't want to say bad things it was ok but someone said I had to try and we have other favorites. Mine was better than the wife's it had bacon

Let me start with, it was 5:40 on a Sunday evening and there was 5 cars in the parking lot, not reassuring.... there was a reason why...I had a chicken burrito. No taste, very dry chicken! The salsa tasted like stewed tomatoes! And, the service...was unbelievable awful! Don't waste your money!More

Most restaurants welcome take out orders because it does not take up seating capacity but El Sombrero has a surcharge for take out and as if that is not enough if you eat in they give you chips & salsa for free however when you...get take out and ask for Chips and Salsa they want to charge $4.99 This is not how you run a successful businessMore

This was the famous Taco night and it was a total waste of time and food experience. The service was absolutely horrible the waitress was way to busy to properly wait on us. She was busy dealing with friends or acquaintances and we did not...see her until it was check time. I ordered the carne Assada and was the consistency of shoe leather. The only redemption was the salad. The chicken mola was unrecognizable, the sauce was terrible and left a horrible taste in your mouth. The chicken had been cut in squares that where tasteless and not at all appetizing. Now if you want to get drunk this looks like the right place since the majority of the patrons were loud, this was from drinking affordable margaritas. Also the tables had huge unsightly burn marks making the whole experience disgusting. The place was dark and the floors were littered. Never again!!!More

It was very busy and hectic. The food was fantastic, but service was a bit erratic. Be ready to order and try and get it the first time because you probably won’t get your waitress back.

The funny thing is that we read the reviews about this place before we went. We should have listened to the latest reviews. But, we had hope. Place was sort of clean, dim lighting with huge burn marks in our table. Cutely decorated with typical...Mexican restaurant garb. We were quickly seated and received our drinks fast. They also served us a basket of cold stale chips that tasted good, but had the feel that they have been sitting out all day long (maybe their warmer was broken?). Salsa was good though. The big issue was my food. I ordered a combo plate. Chicken Enchalada, Tamal and a Beef Taco. I got a Chicken Enchilada (that was good), a tamale that tasted like it was in the freezer uncovered for about a month and completely indelible and a chicken taco (I ordered beef). I wanted to say something to the waitress, but we didn't see her again for about 25 minutes. She just dropped our food and ran. There were two wait staff and the place was not even 1/4 full. At that point we just asked for the check. They did refund me for my meal, she looked shocked about what I said about the food. Still doesn't help that she never checked on us once. I will avoid this place in the future.More