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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $20
CUISINES
Barbecue, American, Brew Pub, Bar
Meals
Drinks, Lunch, Dinner
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features, about
Reviews (247)
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241 results
Traveler rating
91
81
37
15
17
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LanguageEnglish
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Traveler rating
91
81
37
15
17
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All reviews gator bites catfish tacos cheese grits airboat ride old florida air boat baby alligator cold beer alligators cages bikes zoo
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Reviewed June 22, 2020

On Father's Day, I took both my father's here to have dinner. Our service went right down the hill after our drink order. We ordered four appetizers which three were hot and one was cold shrimp. We waited at least 25 minutes for 3 of...our appetizers. The hot ones came out first. Still no cold shrimp. Then I had to ask for silverware, drinks and napkins. Which she only brought out a set of four when we had five people in our party. We were still waiting another 12 minutes for cold shrimp. And at that point I had to find our waitress for our last appetizer. When I did find her, she was busy putting tips in the register as my cold shrimp was getting hot in the window under warmer. Cecilia then brought it out steaming hot with no ice and Never once came out to ask us how it was. 20 minutes late our main course came. Cecilia brought one dish at a time. First was my stepdads and a side of fries. Then after 7 minutes, she came with my boyfriend's mahi dinner. Meanwhile my father and I still have not received our meals, when my stepdad was already finished with his. After another 6 minutes our meals came out. So I called the manager over(Jason) who then came over to speak to us.Jason was a very poor manager that had no manager skills that couldn't even give an excuse for anything that was going wrong with only five tables being in the restaurant. I would really hate to see this restaurant at 100%, when they had a hard time with 5 tables. He then was like well I'll discuss with your waitress what to do with your bill. My father never ate his food because it was disgusting and cold. I had to box mine to go because everybody else in our party had already finished eating when mine finally came to the table. Both my stepdad and my real father wanted a good seafood meal and I raved about this restaurant to them and it was absolutely the worst service ever. None of the appetizers came out together. They were spread out throughout the course. Food that was supposed to be cold came out hot. Cecilia never asked about refills, never brought utensils had to ask for those. Messed up on making our drinks. We didn't even get to eat Father's Day dinner together because nothing came out together. This was one of my favorite restaurants and we will never be back.More

Date of visit: June 2020
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Reviewed June 21, 2020

The food is good but the service sucks worst ever. They need a good manger and some help and it may make it. As of right now go somewhere else unless you don’t mines waiting 2 hours for cold food .

Date of visit: June 2020
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Reviewed March 6, 2020

We stopped in for lunch and found a really interesting place. An original combination of old Florida and the eclectic. We felt right at home. They have a series of things to occupy your time such as air boat rides, a small zoo and views...of the lake. The bar overlooking the lake was not open yet so we didn’t get a chance to check it out. It does look like a nice place to relax and enjoy the view and all the activity surrounding the location. Yes, it’s busy. We wandered into the restaurant and were immediately greeted by a young and agreeable waitress. Took our drink orders which were quickly delivered. I tried the meatball sandwich, which was on special, and my wife tried the fish tacos. Both were just fine. Price was reasonable. We will be back in the future, but later in the day so we can relax by the lake and watch the air-boats. Enjoy.More

Date of visit: February 2020
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Reviewed February 17, 2020

Blackened gator bites and catfish were delicious! Service was excellent and the restaurant was not busy. The tiki bar was also fun with beautiful sunsets over the water.

Date of visit: February 2020
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Reviewed February 16, 2020 via mobile

A friend were looking for something different to try since we were in a new area. After looking up restaurants nearby we found this one. I ordered gator tacos and my friend ordered mahi tacos with soup and coleslaw. I’m not sure how her mahi...tacos were but the tacos I had with gator were to die for! We will definitely be returning if we’re ever in the area again!More

Date of visit: February 2020
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Reviewed January 24, 2020 via mobile

I stopped in somewhat close to closing time. Dinner was quick, but I wasn't ”hurried” at all by the staff. Being from Richmond, VA, I wanted a quick, good local something I couldn't get back home. Gator tacos, cheese grits and AWESOME Key Lime Pie....It was the perfect late night meal. I'll definitely come back, probably in the late afternoon thru an earlier evening.More

Date of visit: January 2020
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Reviewed January 16, 2020

A party of 13 could cause a challenge, but for an empty restaurant? Nobody dining when we arrived and no staff to be found. It took a long time for what appeared to be the only waitress/bartender to take our orders. She seemed to be...more focused on the bar in another building. The food, for the price, was far from impressive as well. Rather bland. Staff did bring an alligator around, which pleased the children. But better service would have been far more appreciated. Also disappointing was the fact some meals were served on actual plates, but others came on paper in plastic baskets. And straws in all drinks; what a waste!More

Date of visit: January 2020
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Reviewed December 26, 2019

Great food and always an ample amount of food. Good prices and you can sit indoors or out on an enclosed patio. Nice atmosphere (but I think they need to let the gator go in the fish tank- he's gotten too big for it from...the looks of it.). Place has upgraded what they offer over the years but a great view of Lake Jesup from the patio.More

Date of visit: December 2019
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Reviewed October 13, 2019

"Grub and Gators", well at least the grub is a definite, not good but a definite. BHA has a pretty nice setup where you can not only take an airboat ride but you also go through some marsh areas looking for alligators while you see...many other animals. Obviously, since the reptiles are wild animals, sightings are never a guarantee. The upside is the airboat captain is very knowledgable about the area, wildlife and vegetation so not all was lost. The area where you board the airboats is fun and Caribbean like with outdoor bars and colorful decor. The restaurant was not good, based on my experience. We were approaching our airboat reservation time and had enough time to grab an app. We ordered the onion rings and they were horribly cooked. I think the oil wasn't at the proper temperature because the rings were doughy on the inside and saturated with oil. When we picked them up they drained oil for about 10-20 seconds. There are several gators held captive at BHA which always concerns me as far as treatment and should a wild animal actually be held in a 12x20'ish or even worse, a smaller aquarium.More

Date of visit: September 2019
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Reviewed July 22, 2019

I would give 5 stars for the restaurant itself, good food, friendly staff, great location... BUT 0 stars for that baby alligator kept in a very small cage at the entrance. In 2019 there is no reason to do this, they take it off the...cage to let people take picture with him, but the cage is so small.. no sense! Please respect this animals.. I'm not vegetarian and I ate gator bites too, but no reason for animal show! Even if that baby gator comes from a farm, no reason to keep it there. Same for the other gators and birds in the cages outside.More

Date of visit: July 2019
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Questions & Answers
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Linda W
January 25, 2016|
AnswerShow all 3 answers
Response from C R | Reviewed this property |
Your question came to me not sure why. However, their menu is pretty standard actually, Hamburgers, sandwiches, and a variety of fish, shrimp, etc.. I had the fish and chips and it was good. My friend had a burger and... More
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