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Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
CUISINES
Italian
FEATURES
Takeout, Seating, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Table Service, Delivery
Reviews (181)
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180 results
Traveler rating
82
66
16
8
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
82
66
16
8
8
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All reviews pizza salad sandwiches wings thin crust garlic bread is service was quick and friendly large slices ordered entrees a small strip mall blackburn point toppings
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Reviewed 1 week ago

Let's start with the simple stuff, There is NO Frankie! I arrived at lunch time to an empty dining room and all of the staff was void of any face coverings. ok. I had heard that their pizza was unique and amazing. I wanted to...see for myself. The blond server was very nice and she offered me a free drink while I looked at the menu. I passed, Thank You. I ordered a small Pizza to go. Their small pizza was smaller than I thought it would be and rather expensive, slightly less than $14 with tax. It best be an amazing pie. I enjoyed that they used fresh mushrooms and I was looking forward to it. I paid and 20 mins, I was given the small box and I was on my way. Again, a bit expensive for a small pizza. The Pizza looked nice and smelled good as well. Upon eating it, the mushrooms were fresh and had a smoky flavor. The pizza dough had a small amount of flavor, the sauce was good, the cheese was just ok. If it had been a $9 pizza, it would have much more acceptable, but a $14 pizza is too much. I would have enjoyed seeing the staff in Masks The whole time, no other guests came, strange for a weekday at lunch.More

Date of visit: October 2020
Helpful?
Reviewed 4 weeks ago

I like the food....I used to go there often , and order from them often. The service is the worst I have seen...the waitress ALWAYS gets the orders wrong... and that is at half full. She wont write anything down...so she gets the orders wrong...and...when you remind her of the order, she gives you a look like your being unreasonable and you will wait till she gets around to getting it right. Last time I was there I ordered a steak cheese with pepper and onions...no mushrooms....she did get the no mushrooms right....but it came with NO meat. I ask at the check out counter about it....she said she misunderstood ( as usual ) the other very nice woman who worked there said they would fix it...but I had already had enough of the constant mistakes...so I ask for my bill....They did not charge me...but I just walked out....and will NOT be back. I have noticed a lot of reviews about them for bad service...my guess is it is the same waitress causing the bad reviews. She must be a family member or friend...She is hurting their reputation. Maybe she would be better on the road spinning the Frankies sign.More

Date of visit: September 2020
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Reviewed September 12, 2020 via mobile

NONE of the staff wear masks and they are not following social distancing rules on table seating. As for the food, some is good, other dishes are clearly no longer homemade-they are bland and mushy. The pizza has changed also and not nearly as good...as it used to be. They have obviously made changes to save money and it shows in the lack of quality. What a shame. This used to be a favorite.More

Date of visit: August 2020
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Reviewed July 24, 2020 via mobile

You can’t beat their lunch special. Two large slices of one topping pizza and a large soda. Their sandwiches also are delicious. Small seating capacity but excellent food at a reasonable price.

Date of visit: July 2020
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Reviewed May 26, 2020

I went to frankie's today, waitress had no mask on. Cooks had no mask on as well. I did not feel comfortable eating there. They have tables in the middle of the room that are very close to the booths. That I feel is a...no no. Owner is not listening to keep distance. Hope no customers get sick.More

Date of visit: May 2020
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Reviewed March 13, 2020

I would give it 0 starts if possible. Four co-workers and I ordered lunch today. It arrived over an hour after we orderd and was cold. One co-worker ordered the house salad which according to the menu has lettuce, tomato and cucumber. She received a...salad w/ onions, peppers, and olives. When we called to let them know, we were told she was given the correct salad and that they didn't know what their own menu said! We asked for the correct one to be brought and were told they had too many deliveries to come all the way over. They refused a refund and told us they would give us a house credit. We had to call again and argue with them in order to receive a refund. We certainly will not be ordering from here again. My issues are: 1. No apology was provided. We understand things happen and a simply apology goes a long way. 2. If we are too far for someone to come back, then they shouldn't deliver to us. If they were busy, then they should have offered to have us go pick it up, offered the credit or a refund immedatly. 3. The person who answered our call argued that we received the correct salad, that's how it's made in the kitchen. The description on their menu isn't even close to what was received other than lettuce. Again, an apology, the wrong one was sent and an offer to fix the situation. 4. The pizza was cold! If you're going to deliver food that should be at least warm, invest in hot bags to insulate the food instead of the paper bags they brought it in.More

Date of visit: March 2020
Helpful?1  
Reviewed March 11, 2020

Not impressed. Waitress was chewing gum, never said hello. We told her it was our first time. She didn't seem to care. Never asked us how our food was. No goodbye or thank you. Dropped off the check as she was walking by. Service was...terrible. Not impressed with food. Won't be back.More

Date of visit: March 2020
Helpful?1  
Reviewed February 13, 2020

Went to Frankie's for dinner and had house salads and a pizza with 3 toppings. Salad needed more toppings - just lettuce, a few cucumbers and one small tomato slice. The pizza, however was delicious. Thin crust with plenty of toppings and good sauce. Would...definitely return but skip the salad. Even though they were crowded the service was excellent.More

Date of visit: February 2020
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Reviewed February 8, 2020

Our first stop for dinner when we arrive in Osprey from Maryland. Nothing has changed! Still the best pizza ever! The servers are very cordial and friendly. Such a cute little Italian bistro.

Date of visit: February 2020
Helpful?
Reviewed January 8, 2020

Great pizza and sandwiches! Weather it's for lunch, dine in or take out dinner, you can't go wrong with anything. Not the greatest atmosphere, but the service and food make up for anything lost here. A very convenient spot to stop for a quick bite...to eat or drink.More

Date of visit: October 2019
Helpful?
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Questions & Answers
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Phoebe252
August 26, 2020|
Answer
Response from Phoebe252 | Reviewed this property |
You are right when you say the waitres should be fired. The owner should care more about her customers and be more mindful of the people she hires. I also have been to that restaurant and have seen what goes on in there... More
0
Votes
Phoebe252
June 19, 2020|
Answer
Response from Phoebe252 | Reviewed this property |
You are right there is no distance between customers. I know they had cards on certain tables. I also saw no cards when I was there. No distance between customers. Owner should be reported.
0
Votes
Phoebe252
June 10, 2020|
Answer
Response from Phoebe252 | Reviewed this property |
Because I feel the owner does not care. Just wants to make the money. Does not care about people who could get sick. Also has fans blowing inside.
0
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