Great food, love it BUT, three times I have been there I have waited for more than 30 minutes each time for my order!!! Twice it was just a burrito and once two burritos and an appetizer. The two times for a single burrito there...were absolutely no customers waiting for their food sitting down or in line. Absolutely ridiculous! I have been in the kitchens for many years and this is a big disappointment, especially after giving it a chance a few times. I am sure most will disagree, because there were people that ordered after me each time and got their “larger” orders before me, but this is my personal experience which I find being out of order. A well done steak is cooked faster than ONE burrito! A pasta with shrimp is cooked faster than ONE burrito! This is a quick and comfort food place…ONE burrito, with noone in front of me, should not take more than 10-15 minutes (and I am being lenient)…not 30-35!!! Ridiculous, but sorry I cannot be going back there again with this ridiculous treatment no matter what anyone says. Again, food is delicious but none of my waiting experience justifies that and noone should have to be in that position.More