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Via Napoli Ristorante e Pizzeria

Epcot, Lake Buena Vista, Orlando, FL 32836
+1 407-939-7675
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Overview
  • Excellent52%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible4%
Travelers talk about
“pizza” (1,586 reviews)
“arancini” (83 reviews)
“zeppole” (64 reviews)
Open Now
Hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Epcot, Lake Buena Vista, Orlando, FL 32836
All Details
Write a ReviewReviews (2,542)
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1 - 10 of 2,293 reviews

Reviewed 2 days ago via mobile

Yes, this is a gem off the pathway! I highly recommend eating at this bona fide Italian Restaurant. My family and I tried their pepperoni pizza and lasagna during lunch. The meals are superior compared to other restaurants I’ve tried. Moreover, the servers/waiters and waitresses...More

Thank Nucci_Italiano
Reviewed 3 days ago

So we were trying new places this time, & this came as a recommendation. First thing it is loud, not a big deal just stating so no 1confuses this w/romantic quiet Italian restaurant. The 3 of us all tried different dishes, & had Caprese as...More

Thank Tammy G
Reviewed 5 days ago via mobile

We ate here for dinner. Had a reservation and got in within 5 minutes. Our waiter was nice and helpful. We ordered 2 pizzas and chicken parm. FYI the pasta dishes come from a separate kitchen so the chicken parm came out LONG before the...More

Thank Kimberly B
Reviewed 1 week ago

We ate here one lunchtime during one of the many storms we endured during the first week of our stay at WDW. With an open kitchen you can see your pizza being prepared from fresh dough. I had the lasagna which I found ok but...More

Thank Stewart T
Reviewed 1 week ago

Our trip to Epcot this year involved trying a new restaurant in Italy, and we were pumped after reading the menu online. But although the server was wonderful and made us feel as if we were in a family-owned Italian restaurant overseas, the food simply...More

Thank Denise R
Fred B, Manager at Via Napoli Ristorante e Pizzeria, responded to this reviewResponded 1 week ago

Thanks so much for your honest feedback. We took your comments into consideration and are using them in our staff training, as we strive to better every single day.

Reviewed 1 week ago via mobile

We love going for Pizza at Via Napoli, we find it to be very authentic with great Italian service and usually great Pizza. We left feeling a little disappointed this time. We had a reservation but still waited a while to be seated however that...More

1  Thank karensolihull
Fred B, Manager at Via Napoli Ristorante e Pizzeria, responded to this reviewResponded 1 week ago

Thank you for your honest feedback after your meal with us. We look to guest like you to make us even better and will share your sentiments with the rest of the team.

Reviewed 1 week ago

My wife and I traveled to Disney World on 5/31 and our first dinner reservation was at Via Napoli in Epcot. I have heard WONDERFUL things about this restaurant so I knew we would have to try. After being seated my wife and I both...More

Thank Derek P
Fred B, Manager at Via Napoli Ristorante e Pizzeria, responded to this reviewResponded 1 week ago

Thanks so much for your honest feedback. We took your comments into consideration and are using them in our staff training, as we strive to better every single day.

Reviewed 1 week ago

We ate dinner at Via Napoli on Monday evening around 8:15. We were seated within minutes of arriving for our reservation. Salvatore, our waiter, was excellent. He was kind, attentive, and so funny! We've loved this restaurant for years. The pizza did not disappoint. We...More

2  Thank CHRISTYLOVES2TRAVEL
Fred B, Manager at Via Napoli Ristorante e Pizzeria, responded to this reviewResponded 1 week ago

We’re really proud of our staff and their hard work. We’re happy they could exceed your expectations and will certainly let them know!

Reviewed 1 week ago via mobile

Been going to this restaurant for 6 years now and I am sad to say I will not be back ! Food was cold and the pizza came out way long after our entrees were finished ! Also no message on disneyworld App about them...More

Thank Anthonyvellaa
Fred B, Manager at Via Napoli Ristorante e Pizzeria, responded to this reviewResponded 1 week ago

I would love to speak with you personally about your visit and where we could have been better. Our conversation will help me give our team the training, support, and direction it needs to exceed your expectations moving forward.

Reviewed 2 weeks ago via mobile

Via Napoli Ristorante e Pizzeria provides a real taste of authentic Italian food and culture. The waiters are natives of Italy and offer excellent service with genuine Italian charm. The food is delicious.

Thank stephaniemN4160KS
Fred B, Manager at Via Napoli Ristorante e Pizzeria, responded to this reviewResponded 2 weeks ago

Thanks so much for your kind words. We are beyond thrilled you enjoyed your time with us and we hope to welcome you back again soon!

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Ask a question
Questions & Answers
katie b
June 1, 2018|
AnswerShow all 6 answers
Response from Wayne W | Reviewed this property |
I believe the other posters are all answering correctly. The pizza served at the take out window is the same ones you can get anywhere else in the parks at any of the eating pavilions where pizza is served.
0
Votes
acg2111
February 26, 2018|
AnswerShow all 8 answers
Response from Chase_Vaseleou | Reviewed this property |
Yes you can sit outside, you wouldn't be able to see fireworks well.
1
Vote
Amyjordan05
November 9, 2017|
AnswerShow all 4 answers
Response from mom2marci | Reviewed this property |
I believe all pizzas are included in the plan. The pizza comes in an individual order. But if you order one big pizza for the table one table service credit us deducted from each guest's total. Enjoy
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Families with children, Special occasions, Large groups
Open Hours
Sunday
11:30 AM - 9:00 PM
Monday
11:30 AM - 9:00 PM
Tuesday
11:30 AM - 10:00 PM
Wednesday
11:30 AM - 9:00 PM
Thursday
11:30 AM - 9:00 PM
Friday
11:30 AM - 9:00 PM
Saturday
11:30 AM - 9:00 PM
Location and Contact Information
  • Address: Epcot, Lake Buena Vista, Orlando, FL 32836
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando
  • Phone Number: +1 407-939-7675
  • This restaurant is at Walt Disney World (requires admission)
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