We were a group of nine - five adults and four children for the $24 prix fixe. We asked our server about a children’s menu and she said the children’s menu includes pasta, chicken, shrimp or filet mignon. Three of the children ordered filet mignon....When the bill came, it was unclear what cost what, and there were various open food items on the bill. The waitress came over to explain the bill and focused only on the adult prix fixe. She did not enter each of the five separately or as individuals- she broke them out in some incoherent pattern. We asked about the children’s and she said the three children’s filet mignon were $30 each as open food. We complained because this cost more than the adult prix fixe and then she said it was our fault we didn’t order extra vegetable for the kids so it looked small. She also said of course there is no children’s menu because it’s fine dining. We pointed out that she was the one who said yes there was a children’s menu and it included filet mignon. She said there was nothing she could do and walked away and rang up our cards. We complained to the manager on duty, Antonio, who said there is no children menu because it’s fine dining. When we pointed out that his waitress said there was, and if we knew the filet mignon was more than the prix fixe, the kids could have just gotten that and had two courses, his response was it’s not really a big deal for us to just pay the bill. After further discussion he agreed to discount the children’s meals. He then sent the waitress back, who asked what we are doing about the children’s meals. We told her Antonio aaa going to discount them. She said ok so how much discount do you want. We explained that she should talk to Antonio. And she said loudly for, well you just tell me what you’re *able* to pay. I told her I didn’t want to talk to her anymore to give me my card and get Antonio. He re rang the bill and all the open food items were gone and everything was listed as either price fixed or children meal. After, we saw that filet mignon is not listed on any of their menus online. Curious that the waitress had this to offer as an open food item. At no point was there an apology. This was not fine dining. This was simply offensive.More
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