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Pollo Tropical

Certificate of Excellence
Caribbean, Latin, Fast Food, South American, Central American, Cuban
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1454 Alton Rd, Miami Beach, FL 33139-3828
+1 305-672-8888
10:30 am - 1:00 am
Open now
See all hours
Sun - Fri 10:30 am - 1:00 am
Sat 10:30 am - 12:00 am
More Info
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234 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Waldorf, Maryland
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

Every time I come to Florida I eat at a Pollo Tropical. Their chicken platters are good, the yellow rice is good and their Tropi Chop bowls are good too. There customer service varies from location to location.

Thank geminilady69
Nashville, Tennessee
Level Contributor
62 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Wasn't overly impressed in any way. The food was average and not worth what it was, and after this found much better options for similar prices.

Thank nattyhubert
Level Contributor
84 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

OMG i fell in love with this restaurant chain in florida. we don't have this up north. I loved the chicken, and brown rice with black beans mixed. The tres leches was really good too. My favorite part was the sauce station with literally 15 different sauces to go with your chicken. My favorites were pineapple rum and cilantro garlic.... More 

Thank Cheston R
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed February 15, 2017 via mobile

I order half chicken with rice and black beans my rice came on cook and looking like rough pasta. Só I'm OK with that but all costumers are mad about the food because has no employees no manager to deals with the customers there only 2 people there was work hard one African American and the another was cuban lade... More 

Thank abrasil1974
Miami, Florida
2 reviews
4 of 5 bubbles Reviewed February 6, 2017

Food is really good for a fast food restaurant. The chicken was fresh and moist. the rice was even nicely cooked. Great price and nice portions

Thank delgamariama
Level Contributor
8 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed January 12, 2017 via mobile

I ate at the Pollo Tropical branch in the Little Havana section of Miami. I had the pork tropichop. Just extremely satisfying and excellent. It had pork, rice, black beans (or as I always called them growing up "Cuban beans.") and vegetables. I added a few of their fantastic sauces and that "topped" it off! When I got my order... More 

Thank montoya e
Cairo, Egypt
Level Contributor
96 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed November 1, 2016 via mobile

Ordered Caribbean ribs, 1/4 chicken, rice and beans and started with the chicken soup. Soup: was good except the huge pieces of plantains that filled half of my cup. Ribs: was yummy Chicken: was pre over cooked and dry Rice and beans: pretty Ok Might go back but not to this branch.

Thank Mohamed M
Miami Beach, Florida
Level Contributor
114 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed October 2, 2016

Everything is cooked right in front of you, there's usually a little line but once you order it doesn't take much for the food to be ready. if you are looking for some cheap homemade food feeling this is the place

3 Thank mario v
Karlskrona, Sweden
Level Contributor
222 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed September 21, 2016

To feed a hungry family we chose Pollo Tropical and it was ok and in our opinion a better alternative than nearby fast food places.

Thank mbyggeth
Lumberton, North Carolina
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 11, 2016 via mobile

We were referred here by the Intercontinental Miami hotel guest check in. This place was reasonably priced and was so good. Very busy but the wait was short. Can't wait to go back!

Thank ccbbrown

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
$5 - $10
Caribbean, Latin, Fast Food, South American, Central American, Cuban
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Dining on a budget, Kids, Large groups, Families with children
Open Hours
10:30 am - 1:00 am
10:30 am - 1:00 am
10:30 am - 1:00 am
10:30 am - 1:00 am
10:30 am - 1:00 am
10:30 am - 1:00 am
10:30 am - 12:00 am
Location and Contact Information
  • Address: 1454 Alton Rd, Miami Beach, FL 33139-3828
  • Location: United States  >  Florida (FL)  >  Miami Beach
  • Phone Number: +1 305-672-8888

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?