I'm a regular customer of the place , been there almost twice a week for their carpaccio that used to be really nice and some happy hour cocktails, well , in Halloween they organized a minimum 100usder person (plus taxes , plus 20% service) exclusive...table packages, was more than happy to get a table for 3 people, we started consuming the first bottle (it was a bottle for each person) , we just started the second and I gave the card to the waitress (that knows me perfectly) and said to her that we were going for a walk on Lincoln and coming back,...well at our return after less than 30 min. our table was happily crowded with at least 7 people with all our drinks and bottle mixed with some other things they were getting....on my big surprise , i asked for explainations and to speak to the manager , the manager (he says that is a new management) on my big surprise told me like nothing happened , ok, you can move on the side table and those are your drinks !! 🤦🤦 Are you kidding me ?? Glasses filled with prosecco and an open bottle that was for minutes in the hands and spits of other people ?? Really ? During covid time ? Ok, so i asked to resolve the situation, well his solution of the great new manager was charging me for the two bottles and give us a discount !! Really ? Well at least you apologize, and offer me a new bottle and maybe you out it on the house that didn't managed the 'VIP ' table the same way they charge it.
By the way, when i said that i wouldn't accept this bill and the way they treated us he told me that i could go and that I'm not welcome there anymore !
I'm writing this review only to let the owner know what kind of management he chose and that this way he is going to loose all the regular customers as me !!
P.s.
it's almost 1 month they also reduced the quantity of rucola and parmesan on the carpaccio, and i had to complain and ask it a part every time , the prices of their menu on this site are not updsted !!More