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Chili's Grill & Bar

$$ - $$$
Mexican, American, Southwestern, Bar, Pub
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3980 US Highway 98 N, Lakeland, FL 33809-3813
+1 863-859-7350
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 10:30 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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56 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 56: English reviews
Lakeland
Level Contributor
65 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

I use to enjoy coming here often. The last 3 visits have all been highly disappointing. The food is inconsistent and the service staff is lacking in basic skills.

Helpful?
Thank sjrev
Burlington
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Food was great - service was amazing - drinks were reasonable - had a great evening of drinks and food

Helpful?
Thank 900lauriem
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you so much for taking the time to send us this feedback. We're happy to hear you enjoyed visiting our North Lakeland Chili's. We will share this feedback with the manager and look forward to your next visit! More 

Chattanooga, Tennessee
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 weeks ago

Chili's is always a good bang for your buck. A little bit of a wait, but overall great service. The waitress was very friendly.

Helpful?
Thank Pedro R
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Pedro, thank you so much for taking the time to send us this feedback. We're happy to hear you enjoy visiting our North Lakeland Chili's. We will share this feedback with the manager and look forward to your next visit! More 

north platte
Level Contributor
79 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 9, 2017 via mobile

I love this restaurant good variety waitress took good care of us loved the mararetta the 3 items for $10 was such a great value and really good

Helpful?
Thank Charline E
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Hi Charlene, thank you so much for taking the time to send us this feedback. We love hearing about the great service you received at our North Lakeland Chili's. We will share this feedback with the manager and look forward to your next visit. More 

Herndon, Virginia
Level Contributor
61 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 17, 2016

Although leery due to reviews, tried this place for dinner because lunch for 2 earlier this week featured good food, fast & attentive service and great atmosphere [for a Chili's!] Following a real snafu with an apparently inexperienced greeter/host who tried to seat our party of 4 including a wheelchair bound person at a back table with narrow entry, then... More 

Helpful?
Thank ej f
Level Contributor
53 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed October 16, 2016 via mobile

We went 2 o'clock on a Saturday and it wasn't too busy. The hostess was effective, but less than impressive with her gum chewing and attitude filled saunter. The service was ok. Again, effective, but not excited to be there or see us. The chips came out so greasy and bound together that they were inedible. The food was fine,... More 

Helpful?
Thank Tayandlaura
Orlando, Florida
Level Contributor
55 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed August 27, 2016 via mobile

We visited Chilis today, and based on the experience, probably won't return. The service was slow, the appetizer chips were over cooked and oily, and several entrees were over-cooked to the point that they were inedible. They were not busy at this lunch time, only about half the tables were filled. I brought my over-cooked and inedible entree to the... More 

Helpful?
Thank Daydreming
Plant City, Florida
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed August 23, 2016 via mobile

A couple of weeks ago, had date night with my hubby at the Chili's near our new home. We were seated fairly quickly...however that was the highlight of the evening. Sad. We decided to share the fajitas (so one entree) and it took 1 hr to get it to our table. Lots of empty tables. Waitress said short handed. Manager... More 

Helpful?
Thank Krysta J
Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 21, 2016 via mobile

I enjoyed a refreshing summer fruity peach margarita. My date and I shared yummy southwest egg rolls, boneless chicken wings and lightly battered asparagus.

Helpful?
Thank tastebudtravelers
St. Petersburg, Florida
Level Contributor
49 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed July 20, 2016

My bride and I travel extensively and we try to eat at recognized chain restaurants when possible because I have a food allergy and we try to stick to what we know. We know that we will NOT stop at this Chili's in the future. The food was bad, the service was worse, and the experience was less than desired.... More 

Helpful?
Thank robkadena

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Mexican, American, Southwestern, Bar, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Large groups, Dining on a budget, Families with children, Kids, Bar scene
Open Hours
Sunday
11:00 am - 10:30 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3980 US Highway 98 N, Lakeland, FL 33809-3813
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Lakeland
  • Phone Number: +1 863-859-7350

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?