Hostess seated my husband and I at a table next to the bar. Many available tables, as this was before 6pm and they don’t take reservations, so we did not sit and asked her if we could sit on other side which had many tables....She rolled her eyes and said ok but you need to bring your menus. When she brought us to the table she said next time you need to say something before I bring you to your table. Ladies at the other table were in same shock as I was. Wow! Pretty embarrassing. I need to learn how to behave in an establishment that I am paying for their service? We live in the area and have many friends and family that eat hear and are all shocked! Many other options where you will get treated properly. Food and drinks were good and we had a nice waiter.More

This place has potential nice concept good service First upgrade wines by the glass 21 oz bottle beers nice Sushi we had two rolls soft shell crab spicy tuna fair Next lettuce wrap tast e d ok until we found unwanted guest pork egg roll...and krap Rangoon awful lost dipping sauce place was dirtyMore

My wife had eaten here on other trips to Lake Mary but it was a first for my son ani. The sushi and soups were excellent. My son has several dietary restrictions and the waiter and chef gave us helpful explanations and made his order...exactly to his liking. Highly recommend this place.More

My debit card was charged twice during dinner service tonight. I was charged $91 twice. Supposedly the system went down while our server had my card. I called back to resteraunt and asked for manager. Kacey came to phone, said this could not happen, they...have safe guards in place. She was rude and loud about the situation and blaming the bank. She instructed me to call my bank instead of going back and checking on their side. I am not sure how being double charged is my fault and did not deserve to be spoke to the way she did for something that was Amura's error.More

We had dinner here and the sushi is great. There are other items on the menu if you do not like sushi. Our server was fast and made recommendations. We did not have to wait for a table and when seated our meals when ordered...were delivered quickly.. We were a table of (10) ten and we were greatly accommodated . The restaurant is in a good location and close to great hotels in the area. It is directly across the street from the Westin, Lake Mary Orlando North. They even have a menu for toddlers. I greatly recommend this restaurantMore

Be aware of your Happy Hour Specials. 4 pm really means 3:45 pm. I called repeatedly before someone would pick up the phone. Once I did it was 3:55 pm. They then refused to honor their prices. Super disappointed is an understatement. I have been...a long, long time customer but never again. Very rude customer service with NO intention to fix a mistake on their part. Unprofessional management. NO wonder the other locations went under.More

I visit Amura about once every few weeks. Typical above average Japanese restaurant. What’s unique about it is that most restaurants fill an entire hibachi table before starting service. At Amura they do that even for two people which makes it very convenient for people...who visit it alone or small group.More

Three co-workers and I came to Amura today for lunch, right around noon (Wednesday). Service was warm, friendly, and efficient. Considering we ordered six different rolls, and two unique meals, all food came out within about ten minutes. We were well attended to throughout our...lunch. Meals were fresh and tasty. Will come back for sure!More

The sushi was absolutely delicious. The service was awful. Our server delivered our food and then disappeared. I had to ask another server for a togo box. I then had to ask another server to find our waitress and tell her we need her check,...which we never got. After 25 minutes, I asked for the manager. Our waitress then finally returned to our table and said “ I heard you asked for a manager, I need to tell them why”. I explained the issue. The waitress then came back and said “ I can take a sushi roll off your bill “. The manager never came to our table. I was not looking for a discount, I wanted to discuss the issue with the manager. I thought it was very unprofessional for the manager to know a table wanted to talk to him / her, and not visit the table.More

This establishment is one of the better upscale facilities that offers Sushi and other Japanese fare. Wide variety of rolls and reasonably priced all things considering. Far better then grocery store packages of sushi or other buffets that make a few standard roll types available....This is a busy establishment and the service staff was capable and attentive as could be expected, yet always room for improvement. Still those that went around to make sure water glasses were filled were always johnny on the spot. This establishment will be worth a follow-up visit or two.More

I love habachi and this one was just okay. The service was very slow, took a long time for the cook to come over and start cooking. Also, he was short on food a couple of times (like fried rice) and didn't have enough for...everyone which delayed eating even more.More

I was travelling on business in Lake Mary and went to Amura for the second time in about a year. My waiter, Harry, was really great. He was friendly, professional and very attentive. I had some questions about what to have and Harry recommended the...Happy Family trio, which is chicken, beef and shrimp with various vegetables in a tasty (not spicy) brown sauce. I thoroughly enjoyed my meal. Next time I'll try the teppanyaki grill where they cook everything in front of you.More