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Pollo Tropical

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3801 W Vine St, Kissimmee, FL 34741-4636
+1 407-932-4363
11:00 am - 11:00 pm
Closed now
See all hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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128 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Tennessee, United States
Level Contributor
135 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed November 29, 2016

The best part of this place is the variety of sauces that you can add to your meal, they are out on a small table for you to sample and choose what you like. The spicy sauce and pineapple rum sauce are both really good. Also you can't eat here without getting a side of sweet plantains. The only reason... More 

Thank Robert B
Cary, North Carolina
Level Contributor
116 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed November 25, 2016 via mobile

The service was excellent and the condiments bar was fully stocked and clean, as was the restaurant as well. The rice and beans were good, the bread was better than usual. The chicken lacked seasoning and the fried sweet plantains were well over cooked. I started to give this location an average but didn't because of the plantains. Since my... More 

Thank Juan D
Level Contributor
59 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed November 2, 2016

Main course is best. Get 1/2 chicken ( per person), yellow or white rice, black beans, Sides include caesar salad, boiled yuca, corn souffle, several other salads, mac & cheese, corn, balsamic tomatoes. Sweet plantains all you want. This is a chain Cuban fare place, many are all over Southern Florida. We loooovvve Cuban meals so we tend to go... More 

Thank blankandson .
Londonderry, New Hampshire
Level Contributor
60 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed October 4, 2016

I have been to other locations and wanted to try this one. The food was good and still hot when I got back to my hotel, The portion was large and the sides were tasty. I would have liked tortillas with the dinner, but this restaurant does offer them. Still good food at a decent price.

Thank lareefun
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 17, 2016 via mobile

The food taste like it was wssh with soap and beans were so dry. Food was very cold. Wow what a sour and nasty taste.

Thank Rita ♡ A
Level Contributor
4 reviews
5 of 5 bubbles Reviewed August 28, 2016

I love their Grilled Chicken Chipotle Sandwich, service fast and I always enjoy their food, tried salad too.

Thank Emelda F
Miami, Florida
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 24, 2016 via mobile

Pollo tropical situated in a great place for business , which is supposed to give service , but seriously they don't. A hour before closing and they run out of yuca, corn and more incredible OUT OF CHICKEN , that was our family experience after a long day at the parks and after a line in the restaurant of 3... More 

Thank 827odetteg
Ontario's Near North, Canada
Level Contributor
4 reviews
5 of 5 bubbles Reviewed August 19, 2016

This place was fast with service/ food was cooked fresh/ excellent menu and we only wished we'd seen it at the start of our vacation... GREAT FOOD!

Thank chrismillman
Level Contributor
80 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 22, 2016 via mobile

A great change to the normal fast food restaurant. One of my favorite chain fast food restaurant. Good food

Thank DTM8
Columbia, South Carolina
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 20, 2016

My husband and I enjoyed it so much we ate there on two separate days. The staff was friendly great food

Thank desyr0205

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    3 of 5 bubbles
Fast Food, Caribbean
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Dining on a budget, Families with children
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 3801 W Vine St, Kissimmee, FL 34741-4636
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Kissimmee
  • Phone Number: +1 407-932-4363

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?