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Hard Rock Cafe

$$$
American, Bar, Central American, South American
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313 Duval St, Key West, FL 33040
+1 305-293-0230
Website
Today
11:00 am - 11:30 pm
Open now
All hours
Hours:
Sun - Sat 11:00 am - 11:30 pm
More Info
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1,437 Reviews from our TripAdvisor Community

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Showing 939: English reviews
Gurgaon, India
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

As always, Hard Rock at Key West too keeps up to its repute..lovely setting, amazing food , cheerful waiters, lively music..a safe haven one can always count on !!!

Helpful?
Thank anbid
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

All I can say is the manager was holding this restaurant together We came around 8 pm dinner for two we had our preselected dinner menu before we arrive while there One of the waitress was talking smack about this place and saying "this place is a joke" no problem We came to celebrate my girlfriend's bday so I wanted... More 

Helpful?
Thank Abigail P
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you for your honest and candid feedback. It is one of the best and quickest ways to identify and resolve issues that are taking away from our guest experience. Thank you for also acknowledging the positive efforts of the Manager that was on duty that evening. I hope that you will give us a second chance and visit us... More 

Level Contributor
10 reviews
7 restaurant reviews
3 of 5 stars Reviewed 6 days ago NEW

I had catch of the day and it was very good. My husband had nachos and they were not good at all. Didn't have hardly any toppings.

Helpful?
Thank Brent-Gina R
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Certainly not the kind of comments that we want to hear from any of our guests. Clearly we did not make the grade in this situation. However, I do appreciate your candid and specific feedback. Nachos with a shortage of toppings simply should not happen. Fortunately this is a specific shortcoming and one that is quickly and easily resolved. Thank... More 

Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I don't know how we got conned into coming here for dinner while we were in the Florida keys ! So place had no fresh fish for sandwiches !( really we are surrounded by water, boats and fishermen ) had 2 things on men with seafood , fried shrimp I'm sure we're not fresh and fish sandwich which they were... More 

Helpful?
Thank Heather A
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking time to provide us with your feedback. Clearly we did not deliver the type of experience that any of us would want. Guest feedback is important to us and periodically we are able to adjust the menu to better serve our guests. I certainly hope you will give us a second chance and visit us again... More 

La Porte, Texas
Level Contributor
115 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I love visiting all of the Hard Rock Cafes around the world and this one did not disappoint! Their drinks are great and the food is fantastic. It is right in the heart of Duval craziness so plenty of good people watching!

Helpful?
Thank Revkev93
Kelly M, General Manager at Hard Rock Cafe, responded to this review

"Love the Hard Rock," that's absolutely what we love to hear!! It's always great to hear our guests say that they had great drinks and fantastic food. A "Five Star Review" always means a lot from a guest. It means even more from someone who has visited a number of Hard Rock Cafes around the world! We hope to have... More 

Sun City Center, Florida
Level Contributor
41 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped for lunch at The Hard Rock Café. We were waited on by Marika who turned out to be a wonderful waitress. The food was excellent as always like most Hardrock Cafes. We got the 2 for one drinks and got to keep the glasses. The MGR. Kelly Marshall came by to check on our meal and see if... More 

Helpful?
Thank Walt106
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you very much for a "Five Star Review"!! In our business it is often times the people that make all the difference. I certainly appreciate the fact that you recognized Marika for the excellent service she delivers. Glad to hear the food was excellent and that you enjoyed your time with us here at the Hard Rock Cafe Key... More 

Mandan, North Dakota
Level Contributor
14 reviews
10 restaurant reviews
4 of 5 stars Reviewed 1 week ago

My wife and I ate there during our 9 day stay for our 15th anniversary, and we completely and thoroughly enjoyed it. It was great for people watching, the food was very good, and we had no complaints. Of course we hit the gift before leaving, and we will gladly eat there again on our next trip.

Helpful?
Thank NoDak_Couple
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you very much for a very positive review! It's always great to hear such good things from our guests. We consider ourselves very fortunate to be located in a historical mansion, right in the heart of Old Town Key West! Glad to hear you enjoyed watching the crowd go by on Duval Street from our streetside patio. That's always... More 

Level Contributor
177 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After 3 year we came back to Hard Rock Cafe Key West for there famous mojitos Patric served us the best mojitos in town We will be back for more

Helpful?
Thank Corina0909
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thanks for an awesome "Five Star Review" !!! That's fantastic, that after a visit three years ago, you chose to visit us at that Hard Rock Cafe Key West again!! Sounds like you really enjoyed our famous Mojitos, that's great! You are correct, Patrick absolutely mixes and serves the best Mojitos in Key West!! We will certainly look forward to... More 

Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Ordering a plate of hamburgers and dessert it may be too much of you are not use to eat big. Nice drinks also!

Helpful?
Thank Hedy C
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thanks for stopping into the Hard Rock for some burgers! Sound like you really enjoyed the burgers and I'm glad you did not leave hungry. Equally pleased to hear that you enjoyed the drinks. The next time you find yourself in Key West, please stop in again for a refreshing cold drink and a delicious burger!! More 

Darlington, South Carolina
Level Contributor
217 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stopped by for a drink, since this Hard Rock is right on the strip, attractive, and full of customers having a good time. Like other Hard Rocks, the drinks were good, food expensive, and servers were friendly, polite, and very busy. Since it was night time, we sat on the upstairs balcony and enjoyed the view... More 

Helpful?
Thank cisco289
Kelly M, General Manager at Hard Rock Cafe, responded to this review

That's great that you spent time with us and got to enjoy the awesome view from the balcony! It is great to just sit up there with a cold drink and watch all the activity down on Duval Street. Yes it is true that we are "officially" the only haunted Hard Rock. I'm sorry your wife did not get a... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$30
Cuisine
American, Bar, Central American, South American
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Large groups, Bar scene
Open Hours
Sunday
11:00 am - 11:30 pm
Monday
11:00 am - 11:30 pm
Tuesday
11:00 am - 11:30 pm
Wednesday
11:00 am - 11:30 pm
Thursday
11:00 am - 11:30 pm
Friday
11:00 am - 11:30 pm
Saturday
11:00 am - 11:30 pm
Location and Contact Information
  • Address: 313 Duval St, Key West, FL 33040
  • Location: United States  >  Florida (FL)  >  Florida Keys  >  Key West
  • Phone Number: +1 305-293-0230

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?