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Hard Rock Cafe

$$$
American, Bar, Central American
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313 Duval St, Key West, FL 33040-6565
+1 305-293-0230
Website
Today
8:00 am - 11:55 pm
Open now
All hours
Hours:
Sun - Sat 8:00 am - 11:55 pm
More Info
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1,510 Reviews from our TripAdvisor Community

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Showing 980: English reviews
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Great spot. Friendly staff. But when you go to the toilet there's no toilet paper and the toilets blocked. An hour later still the same. Shame on you hard rock!!!

Helpful?
Thank Motukiwi
Level Contributor
65 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Service was very slow, staff disinterested, drinks and food expensive for nothing very special. Trip adviser has some good recommendations avoid hard rock!

Helpful?
Thank Paramores
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you for choosing to spend some time with us at the Hard Rock. Unfortunately we did not make the grade during your visit. Clearly this is not what we would want for any of our guests. I do appreciate your providing this feedback and making it as specific as possible. We do use all guest feedback to look for... More 

Greensboro, Georgia
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lunch on Friday, September 16th. We all know how the food is, good, dependable, drinks are great, desserts, etc...but, we've eaten several times over several trips in Key West and have to say that SERVICE has always been the VERY BEST! Hostesses.....perfect! Waitstaff...fantastic...just an overall great experience.

Helpful?
Thank Jay C
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you very much for such a great complimentary "Five Star Review"!!! That's great to hear you have visited us at the Hard Rock several times over multiple trips to Key West! We love to hear our guests say that they had an "overall great time"!! Thank you for recognizing the positive impact that the hostesses and wait staff have... More 

Miami
Level Contributor
267 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Late at night this place is transformed with a DJ, with great music, with a huge young crowd! It is worth it to stop by and have a few drinks in the bar!

Helpful?
Thank Conejo
Kelly M, General Manager at Hard Rock Cafe, responded to this review

We have a live performance by DJ Taki every Saturday evening from 11pm to close!! Glad you had the chance to enjoy one of his shows!! You are spot on when you say he really draws a crowd. We have had him performing for about six months and the crowds love is awesome mix of latin music!! Thanks for spending... More 

Level Contributor
24 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We like to visit all of the Hard Rock cafes to see what they've got food wise and we actually got to enjoy breakfast at this one. It was fantastic! We had mimosas and the Huevos Rancheros and it was the best I've ever had! Great portion and just enough spice! We will definitely stop back next time we are... More 

Helpful?
Thank Katherine P
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Wow!!! Love all of the comments and the awesome "Five Star Review"!! We just recently started serving breakfast as part of our daily line up. That's great that you had such an awesome experience. We really appreciate comments like "fantastic" and "best I ever had"!! Please make it a point to stop back in again next time you are in... More 

Roslyn, New York
Level Contributor
37 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

When passing the hard rock I just loved the way it looked so we had to stop in. I loved the old time classic key west style of the building. The atmosphere seemed cool. I also got a buy one drink get one free card which they had at Kermits down the block. We didn't eat, we just had two... More 

Helpful?
Thank Derek S
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Always great to hear our guests talk about how they enjoyed the ambiance of our historic gingerbread mansion. We consider ourselves fortunate to be in such a unique setting! Thanks for stopping in for a couple of drinks. We hope to have you back with us for drinks and more real soon. More 

Russellville, Arkansas
Level Contributor
23 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have not ever been to a Hard Rock that has had great food. The cafe in Key West is no exception. The food is flavorless. What has happened to salt?

Helpful?
Thank jabberwok97
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you for stopping into the Hard Rock Cafe while you were in Key West. We appreciate your taking the time to review our cafe and share your feedback with us. Candid feedback, such as yours, is what allows us to identify and remedy our shortfalls. We hope that you will give us a second chance and visit us again,... More 

Port Charlotte, Florida
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great bartender, good drinks, fast service. Ate a pig sandwich, at least that's what they used to call it. Smaller than most HRC. So it's a little cramped inside. Always have to buy a guitar pin.

Helpful?
Thank beckynchris4
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Always glad to hear our guests say that they had good drinks, fast service, and a great bartender! Good to know you stopped by the Rock Shop and got a guitar pin to add to your collection. Thanks for spending some time with us and please hurry back! More 

Ocala, Florida
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Praise to the chef!!! Best shrimp platter ever. A bit stingy on the serving size but delicious. The waiter was greedy! Just plain greedy! As soon as we were served, the table next to us (with a larger party and multiple bottles of wine, therefore, potential for a bigger tip) had also just been served and our waiter decided to... More 

Helpful?
Thank deckerwillie
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you for visiting the Hard Rock Cafe Key West. Very pleased to hear how much you enjoyed the Shrimp Platter! I will certainly pass your comments along to the chef. I also appreciate your candid and specific feedback regarding the service you received. This is certainly not the type of service that any of us would want. We take... More 

Derby, United Kingdom
Level Contributor
48 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Have been to Hard Rock's all over the world and this was the most disappointing Whilst the decor has the usual memorabelia it does not seem to have the usual Hard Rock "vibe". Whilst I realuse this is an historic building, I've been to other Hard Rock's in pretty characterless buildings which seem to have created the expected energy and... More 

Helpful?
Thank smartstuff28
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time to provide us with such detailed feedback. Clearly we did make the mark in your particular situation. Fortunately with your candid and detailed feedback we will be able to take immediate steps to improve on the level of overall service that we deliver. We appreciate your stopping into the Hard Rock Cafe Key West... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$30
Cuisine
American, Bar, Central American
Meals
Drinks, Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar scene, Families with children, Large groups
Open Hours
Sunday
8:00 am - 11:55 pm
Monday
8:00 am - 11:55 pm
Tuesday
8:00 am - 11:55 pm
Wednesday
8:00 am - 11:55 pm
Thursday
8:00 am - 11:55 pm
Friday
8:00 am - 11:55 pm
Saturday
8:00 am - 11:55 pm
Location and Contact Information
  • Address: 313 Duval St, Key West, FL 33040-6565
  • Location: United States  >  Florida (FL)  >  Florida Keys  >  Key West
  • Phone Number: +1 305-293-0230
Description
Hard Rock is known for its taste bud-tempting, made-from scratch menu. In fact, our food is the number one reason you should plan to visit Hard Rock Cafe Key West. Enjoy freshly prepared American cuisine like this classic favorite: a mouthwatering cheeseburger in paradise. Our chefs use only the freshest ingredients to create culinary perfection for locals and tourists alike. Experience the difference of Hard Rock's service with an energetic, hardworking staff ready to provide you with everything you need to enjoy the perfect meal.

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?