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Duetto Pizza and Gelato

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Travelers' Choice2022
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PRICE RANGE
$16 - $25
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What you can expect during your visit
  • Staff required to regularly wash hands
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (2,861)
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354
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All reviews gelato pizza pie mango sandwiches salad by the slice meat lovers spicy salami thin crust key lime toppings delivery cheese spinach keys island
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Reviewed 1 week ago via mobile

Pizza options were hot and ready and the gelato did not disappoint. Recommend the key lime gelato. Order pizza by the slice.

Date of visit: November 2022
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Reviewed 3 weeks ago via mobile

Perfect place to stop by and grab a late night snack! No way to go wrong with these two perfect pairs! Loved the big slice pizza and refreshing treat.

Date of visit: August 2022
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Reviewed 4 weeks ago

We haven't tried anything but the gelato. We've been back a couple of times. The gelato is delicious and they overfill the cups.

Date of visit: November 2022
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Reviewed 4 weeks ago via mobile

People told us to go here on our last trip and we never made it. This time we came and placed a togo order, the girl that took our order was so sweet. We ordered a pizza and Cesar salad and both were good. We...will definitely come back again, and will recommend it to others!More

Date of visit: November 2022
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Reviewed October 23, 2022 via mobile

Extremely disappointed with this place, spent a lot of money for delivery, didn't receive what we ordered. New owners taking this gem right into the gutter. Im done with mediocore B.S. and terrible customer service. Mr. Z's every time now.More

Date of visit: October 2022
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Paul D, Owner at Duetto Pizza and Gelato, responded to this reviewResponded 1 week ago

As I explained, you ordered from DoorDash and paid them -- not Duetto -- for the pizza and delivery. Unfortunately, they gave your pizza to someone else. DoorDash does not enable us to contact the driver but you could have messengered them through the app.,...More

Reviewed October 13, 2022 via mobile

Great service, great delivery, great pizza. The option to have a good meal delivered and eaten in after so many meals out while on vacation is appreciated. Duetto did not disappoint. Delivery time quoted at 75 minutes, but the food arrived in 40 minutes. Pizza...and salad were on point, and delivery guy was timely and professional. A solid Key West pizza place!More

Date of visit: October 2022
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Reviewed August 21, 2022

They have a Trip Advisor sign that claims they are Top 10 pizza in the US. I’m not sure when that was, but certainly not current. Having eaten pizza all over the US, I can’t agree that this pizza is even good. Don’t get me...wrong, it wasn’t horrible, but not memorable at all.More

Date of visit: August 2022
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Reviewed August 19, 2022

This is the BEST DAMN PIZZA I have had outside of NJ. And the gelato is AMAZING! So rich in flavor and the texture is very soft and creamy. 100% recommend!

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 5, 2022 via mobile

Ordered a slice of Lasagna Pizza. They reheated it but it was still cold. Man taking money was nice. I used to get pizza here everyday under the old owner. A few little changes here and there have taken the pizza from Top 10 in...USA to hit and miss. The new high top tables are an improvement.More

Date of visit: August 2022
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Paul D, Owner at Duetto Pizza and Gelato, responded to this reviewResponded August 7, 2022

I'm sorry your pizza was cold, next time just ask us to put in it in longer. I'm glad you like the high tops. The ingredients, recipes and even the people making the pizzas haven't change in years. The one exception is that we upgrade...More

Reviewed August 5, 2022 via mobile

Walked in and asked if they could put banana peppers on 1/4 the pie and I would pay for the entire topping as only 1 person wanted the topping. The owner said he couldn’t put the topping on unless it was on half the pie....I actually said r u serious? He said that’s the policy and it was confusing to the staff if part of the pie/not half had the topping. I told him again ur kidding.. just turn around and tell ur pizza maker to just put the topping on a few slices and he again said no and told me to leave. Said he didn’t need my business as they are a busy place. I have never seen a more unreasonable arrogant manager / owner in my life. The comments on owner being rude are well founded.. take business elsewhere as there are plenty of great pizza places in key west . Would love to see if the owner responds,, also I was the only person in the place as it was 9:15.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Paul D, Owner at Duetto Pizza and Gelato, responded to this reviewResponded August 7, 2022

You made a special request and I said no. People that tell you "no" are not rude, arrogant, or out to get you. No one told you to leave or said we didn't need your business. But I guess your story needed some juice to...More

Reviewed July 19, 2022 via mobile

Fact: when you call to order and hang up the owner talks bad about you behind your back Fact: how are you supposed to know it’s a small walk in pizza joint. Not a sit down place. Most are tourists that eat there. Fact: the...owner can’t handle more than 2 people in the place Fact: the pizza is good Fact: you should be nice to those that pay your salary.More

Date of visit: July 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Paul D, Owner at Duetto Pizza and Gelato, responded to this reviewResponded July 26, 2022

I'm the owner and I'm not sure what you're talking about. We treat everyone respectfully and our customers have fun when they come to Duetto -- our service rating is 4.5. Whatever you overheard it obviously had a profound effect on you since you've posted...More

Reviewed July 18, 2022 via mobile

Wonderful stop for pizza in Key West. The Margherita was fantastic, and a nice smooth scoop of tiramisu gelato to cap it off was perfect. Would happily eat here again.

Date of visit: July 2022
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Paul D, Owner at Duetto Pizza and Gelato, responded to this reviewResponded July 26, 2022

The hand tossed crust is the secret. That and our experienced pizza makers that have been with us for years. Thank you for coming by.

Reviewed July 13, 2022 via mobile

My daughter and I spent a week in key west and tried other pizza joints. This one is absolutely the best NY style pizza! The place is small and you have to order and sit outside, but we’ll worth the heat. The gelato is also...5 star. I had the key lime pie one, it has little bits of graham cracker crust in it. Just like a frozen key lime pie!!! Highly recommend this little gem for pizza and gelato! Reasonably priced as well!! We will be back!!More

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Paul D, Owner at Duetto Pizza and Gelato, responded to this reviewResponded July 26, 2022

Thank you. We're from NYC and strive to deliver the type of pie and slices you get in the City.

Reviewed June 9, 2022

Our first night in KW we have had Duetto Pizza over the last two years. We enjoy the experience after a day of travel and unpacking They are on Greene St convenient to the Seaport. That first night we ordered the sopressala pizza (spicy salami)...and a salad. Do not be confused by the 6 slices they are large. The pizza was very good but beware of this one if you can not handle spice! I must admit the salads are nothing special but ok. A couple of weeks later we tried the lasagna pizza. It was fabulous! A combo of mozzarella, ricotta, and a bolognese with chunks of meatballs and sausage. Both deliveries came about 15-20 minutes quicker than expected.More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Paul D, Owner at Duetto Pizza and Gelato, responded to this reviewResponded July 26, 2022

Glad you enjoyed the Lasagna pie, we added it about 6 months ago. Our pizza makers and my wife worked hard to come up with the right recipe.

Reviewed May 30, 2022

First night in Key West we didn't feel like going out. Hit the Duetto Pizza for pick up. Huge portions - our family of four could not finish our Hawaiian Pizza because we got garlic cheese bread with it. The salad was excellent. But the...best - was the Key Lime Gelato that we shared while waiting for the order. So good I went back later in the trip and just got gelato.More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Paul D, Owner at Duetto Pizza and Gelato, responded to this reviewResponded July 26, 2022

Our gelato maker has been with us for 4 years, she really knows her craft. Thank you for coming by

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Questions & Answers
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Donna V
December 10, 2020|
AnswerShow all 2 answers
Response from Alberto R | Property representative |
Yes, all our staff wear a mask.
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724MikeH724
January 3, 2019|
AnswerShow all 6 answers
Response from Alberto R | Property representative |
Can you please explain?
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724MikeH724
January 3, 2019|
AnswerShow all 3 answers
Response from oldharleyguy | Reviewed this property |
not the owner, just a customer. I had no issues with the hired help when we went there
2
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DUETTO PIZZA AND GELATO, Key West - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Duetto Pizza and Gelato

Yes, Duetto Pizza and Gelato offers takeout services.

Yes, Duetto Pizza and Gelato offers delivery services.

Yes, Duetto Pizza and Gelato is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Duetto Pizza and Gelato is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4