We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices


Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1000 Eaton St, Key West, FL 33040-6925
+1 305-517-6740
Wed - Sun 7:00 am - 7:00 pm
More Info
Add Photo Write a Review

1,263 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 1,193: English reviews
Key West, Florida
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Bien may mean good in Spanish but my sandwich was great ,the hours / days of operation have been spotty in the past but I have had sandwiches from Bien and the have been consistently very good

Thank Romeo P
Level Contributor
41 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Trip Advisor recommended and said it was a half mile from our hotel, which it was not. We decided to walk and arrived to a closed sign on the door. This is August! The sign said they were closing because it is the slow season!?? WHAT THE HECK !!!

6 Thank Amy J
Tampa, Florida
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hole-in-the-wall cuban spot. I got the Caribbean chicken bowl and it was great. If you are a picky eater like me get the salsa and sour cream on the side. SO good. This portion was enough food for two! I need to try the shredded pork next time!!

Thank SandraP_travel
Melbourne, Florida
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Worth it!! Had the press, easily large enough to share. Then get side prawns - great portion size with 6 prawns! Order spice level 3 or 4 if you like dpice....it's not too much! Had a corn as well, perfect lunch for 2. Expect to wait 25 mins after ordering though!

Thank Chris M
Houston, Texas
Level Contributor
42 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

After reading tons of reviews of key west restaurants, I decided this was a must try. Like others have said, there is not a lot of seating. Most of the tables are set up with a bench on only one side, so this place is better for smaller groups. Of course, you could always order it To-go. If you watch... More 

Thank Amanda A
Miami Beach, Florida
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Cuban pork roast sandwich is a hit. Service is fast and easy. Took food to go, easy take out food. Been here a few times and service and food are on the money. No frills, no fanciness. Just quick, good comfort food.

Key West, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

As a local i absolutely love this place! Great food, great people - totally recommend this place to everyone. For best experience, call before you go, the place tends to get crowded during lunchtime, so pick-up is a must!

Thank Temurjon
Paso Robles, California
Level Contributor
81 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This small restaurant is not known for its ambiance. The service was friendly and fast and the food was outstanding. It sits on a busy corner and is more like fast food take out than a sit down restaurant.

1 Thank Jackie H
Key West, Florida
Level Contributor
11 reviews
5 restaurant reviews
5 of 5 stars Reviewed July 25, 2016

In the distant past this place was a garage or a gas station, but it has been a take-out restaurant for decades. Informal and reasonably priced. Get corn on the cob... (it's grilled with great seasoning, cheese... just yum.)

Thank Clurd1
Palm Harbor, Florida
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2016

The food and the Service are great. The outside eating area is on a busy street and if you go by car you may have a problem finding a parking place. Our B&B was right around the corner so it was easy for us. I found a recipe for the chicken and looking forward to trying it out. The corn... More 

Thank k1sal

Travelers who viewed Bien also viewed

Key West, Florida Keys
Key West, Florida Keys
Key West, Florida Keys

Been to Bien? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4 of 5 stars
Average prices
$4 - $16
Latin, Fusion, Caribbean
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Free Off-Street Parking, Wheelchair Accessible, Wine and Beer, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Dining on a budget, Local cuisine, Families with children
Open Hours
7:00 am - 7:00 pm
7:00 am - 7:00 pm
7:00 am - 7:00 pm
7:00 am - 7:00 pm
7:00 am - 7:00 pm
Location and Contact Information
  • Address: 1000 Eaton St, Key West, FL 33040-6925
  • Location: United States  >  Florida (FL)  >  Florida Keys  >  Key West
  • Phone Number: +1 305-517-6740

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bien and other visitors
5 questions
Ask a question
North Carolina
25 days ago
Royal Palm Beach, Florida
over a year ago

See all questions (5)

Questions? Get answers from Bien staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?