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RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features
Reviews (41)
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LanguageEnglish
Traveler rating
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Reviewed July 3, 2020

My husband and I have been going to this location for many years. My husband called in a order which I picked up. The spaghetti and spinich lasagna came to almost $30. I was surprised that salads don't come with the entrees anymore. The lasagna...which I used to love was terrible and the portion was small. The spinich was skimpy and I recieved no bread! My husband's spaghetti came with two garlic knots. Farewell Brucci's!More

Date of visit: July 2020
Helpful?
BruccisPizzaHouseFC, Owner at Brucci's Pizza, responded to this reviewResponded July 4, 2020

Hello, menu change. We did make some changes to our menu abut 7 months ago, and added some great new dishes, salads and sandwiches for our guest. We did not raise any prices on or classic dishes, like the spaghetti or the spinach lasagna. We...More

Reviewed May 12, 2020

Some of the best Pizza I’ve had here in Jacksonville. I’m a New Yorker so finding a decent pizza I place is imperative. Staff is friendly and available. If your looking for a good pizza, give it a try, I think you’ll like it.

Date of visit: May 2020
Helpful?
Reviewed August 1, 2019 via mobile

Excellent spaghetti, and the dinner salad was very fresh with a surprisingly nice variety of vegetables. The Italian panini was very delicious, too.

Date of visit: August 2019
Helpful?
BruccisPizzaHouseFC, Owner at Brucci's Pizza, responded to this reviewResponded August 2, 2019

Thank you, we greatly appreciate your feed back. We always want to bring each of our guest a great dining experience, and we look forward to the opportunity to serve you again.

Reviewed June 7, 2019 via mobile

My husband and I have been frequent customers of Brucci’s for many years. The food was reasonably priced, and good. Not any more. Not wanting to cook tonight, I ordered our favorite meals - spaghetti with meatballs, and spinach lasagna - and was surprised to...hear the total was nearly $30. I was further disappointed when my lasagna was barely warm. We would have been better off picking up frozen meals from Publix.More

Date of visit: June 2019
Helpful?1  
BruccisPizzaHouseFC, Guest Relations Manager at Brucci's Pizza, responded to this reviewResponded August 8, 2019

We would like to truly apologize for the warm lasagna, and would enjoy the opportunity to make it up to you. As for the cost of the meal we have not raised menu prices for many years and are competitively priced better than many of...More

Reviewed March 26, 2019 via mobile

$1.50 "convenience fee" for ordering online even when I went to the restaurant and picked up the pizza? I would expect that if I was having the pizza delivered. But a fee for what, having the honor of driving to your establishment and picking up...the food? Yeah, that's convenient. What a joke. I won’t make the mistake of ordering food from here again.More

Date of visit: March 2019
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Reviewed March 24, 2019

I have been a loyal Brucci's customer ever since they opened. However, on a recent pick up of my take-out order provided the necessary reason to avoid Brucci's from now on. When I paid for my pizza, I handed a coupon to the clerk. She...studied it like we were in Asia trading business cards. She then proceeded to tell me Brucci's is under new ownership and they are not accepting the former ownership's coupons. I asked when this occurred. The clerk indicated last week at a staff meeting the new owner advised them of the new policy. I looked around and asked where the sign was located that you were no longer accepting the previous owner's coupons. She said they didn't have a sign. I asked why this new policy wasn't on their website, which I visited before placing my order over the phone. She shrugged her shoulders. She did say that next time when I return they will have new coupons available. I responded "there will be no next time"... The best way to ruin your reputation is to not accept a coupon for the current order. Avoid Brucci's.More

Date of visit: March 2019
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Reviewed August 19, 2018 via mobile

They’re always running some great special! Check their website. The food has always been enjoyable and plenty of options for the family. Several tasty salad options, pizza was good, subs are good...nice well-rounded menu and family friendly.

Date of visit: August 2018
Helpful?
Reviewed August 14, 2018

Frozen chicken cutlets? Sauce w/little or no flavor, stale sub rolls, over priced! Pizza is the best option I'll it a 6+

Date of visit: May 2018
Helpful?
Reviewed July 5, 2018

We used to eat in at Brucci’s and always enjoyed it. We’ve ordered delivery twice in the last month and have been disappointed in the quality of the food and the price. The traditional pizza seems as if it has been sitting around. Specialty pizzas...were okay, but toppings were left off. The prices also seem higher than they used to be and definitely higher than the quality warrants. Hopefully things will get better for this former neighborhood fave!More

Date of visit: May 2018
Helpful?
Reviewed May 26, 2018

Have been their twice both times for there great Thursday $1.00 slice/wine/beer special. The pizza is above avarage. My issue ls they have NO HELP!! Both Thursday12:30ish very busy & only 1SERVER & 1 cook!! They had trouble keeping up with the volume It took...1/2 hr to get 5 slices beer & wine. Not fair to coutomer & staff!!! Where the owners??More

Date of visit: May 2018
Helpful?1  
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