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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Seafood
Meals
Lunch, Dinner, Late Night
FEATURES
Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Takeout, Reservations
Reviews (147)
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141 results
Traveler rating
63
47
13
11
7
Traveler type
Time of year
LanguageEnglish
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Traveler rating
63
47
13
11
7
Show reviews that mention
All reviews lobster cole slaw endless shrimp great view served warm ordered drinks nice lunch great food and service green beans fort walton rl server bay broccoli fork platter mouth
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Reviewed March 20, 2020

Improvements well noted. The restaurant was definitely better re: cleanliness, wait staff and atmosphere, than my prior review. They are moving in the correct direction with improving everything for staff and customers. Hope to give 5 stars next time.

Date of visit: February 2020
Helpful?
ClawdeL, Marketing at Red Lobster, responded to this reviewResponded March 24, 2020

Thank you for sharing your pleasant experience with us!

Reviewed March 6, 2020

My husband and I looked forward to a great Lobster dinner. And what we got was overcooked, unappetizing. Had to ask for lemon and they served no drawn butter for the lobster. Charged a fortune for a meal that was at best, mediocre. If your...More

Date of visit: February 2020
Helpful?
ClawdeL, Marketing at Red Lobster, responded to this reviewResponded March 12, 2020

Hi, Jackie. We're sorry to hear that you were unsatisfied with your meal at our Fort Walton Beach restaurant and we'd like to learn how we can make this better. Would you be able to give us a call at 800-562-7837; Monday–Friday from 10:00 AM...More

Reviewed February 24, 2020

This Red Lobster is in a nice location. Great water views. Nice window seating. Plenty of parking. It is a big clean restaurant. It is however a restaurant. So, we came to eat. The food was way over cooked, dry and flavorless. I cannot remember...More

Date of visit: February 2020
Helpful?
ClawdeL, Marketing at Red Lobster, responded to this reviewResponded February 27, 2020

Hi, Wayne. We're sorry to hear that you were unsatisfied with your meal at our Walton Beach restaurant and we'd like to learn how we can make this better. Would you be able to give us a call at 800-562-7837; Monday–Friday from 10:00 AM to...More

Reviewed February 13, 2020 via mobile

Wednesday night dinner for two. 7:00 pm No hostess, 5 minutes before anyone acknowledged us. Another 5 minutes to be seated. Restaurant was 25% full. Food was ok not great. Service was poor even at red lobster standards. Present yes but no real degree of...More

Date of visit: February 2020
Helpful?
ClawdeL, Marketing at Red Lobster, responded to this reviewResponded February 14, 2020

We're sorry to hear that you were unsatisfied with your experience at our Fort Walton Beach restaurant and we'd like to learn how we can make this better. Would you be able to give us a call at 800-562-7837; Monday–Friday from 10:00 AM to 1:00...More

Reviewed February 9, 2020

The staff is here is outstanding and the food is always fresh and delicious! The coconut shrimp is always crispy & delicious!

Date of visit: November 2019
Helpful?
ClawdeL, Marketing at Red Lobster, responded to this reviewResponded February 14, 2020

We love hearing you enjoyed every bite at our Fort Walton Beach Red Lobster!

Reviewed January 7, 2020 via mobile

A great beginning to a meal at Red Lobster are flaky and moist biscuits right out of the oven, Fantastic. Service was just OK, a little untrained. Hopefully 5 stars next time !

Date of visit: January 2020
Helpful?
ClawdeL, Owner at Red Lobster, responded to this reviewResponded January 8, 2020

Hi, John. Thank you for sharing your feedback and giving the Fort Walton Beach Red Lobster restaurant 4 stars! Your comments have been shared with our management team and we look forward to giving you a 5 star experience next time!

Reviewed November 21, 2019

Every restaurant will make mistakes. What is important isn't to be perfect, but to put the customer first. I had an recent problem with a takeout order, and I can't say enough about the manager, who bent over backwards to resolve my problem.

Date of visit: November 2019
Helpful?
ClawdeL, Owner at Red Lobster, responded to this reviewResponded November 22, 2019

We love hearing this. Thanks for visiting our Fort Walton Beach Red Lobster!

Reviewed November 19, 2019

Travelling through during our vacation and saw this Red Lobster right on the water. We were starving and the view looked very nice so we decided to stop. Upon entering the restaurant we wanted a seat with a view and hostess seemed to be aggravated...More

Date of visit: November 2019
Helpful?
Reviewed October 13, 2019

My wife and I went to there for a night out. We had great food and service. However, there was one thing I will highlight that I found astonishing. I asked for broccoli and the server told me they didn’t have any. She offered green...More

Date of visit: October 2019
Helpful?
Reviewed October 11, 2019

Food was cold and waitress was rude and screamed to other waitresses.Over all was a bad experience and she was in the bathroom for about 15 minutes.

Date of visit: October 2019
Helpful?
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