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114 Amberjack Dr, Fort Walton Beach, FL 32548
+1 850-796-1451
Website
Today
11:00 am - 4:00 am
Open now
All hours
Hours:
Sun - Sat 11:00 am - 4:00 am
More Info
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365 Reviews from our TripAdvisor Community

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Showing 364: English reviews
West Burlington
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Good pizza, we ordered Great White! Crust was spot on. Service not great and we were 1 of only about 5 tables. Price was fair.

Helpful?
Thank Jennifer B
HBFWB, Guest Relations Manager at Helen Back Cafe, responded to this review

Hi Jennifer, I'm excited to hear you enjoyed your food during your visit, but saddened to learn that the service was lacking. Were you able to speak to a manager during your visit? Would you be willing to give us another try? Please contact me directly if I can assist with turning around this poor experience. My email address is... More 

Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Stopped in for dinner & waited 10 minutes for menus. Finally got drinks and waited another 15 minutes and still was never asked for our order.... We decided to leave because the table beside us arrived after we did, received drinks, silverware, and ordered before we did. Stinks because we had such high hopes! Probably would not try this place... More 

Helpful?
Thank Kharissa k
HBFWB, Guest Relations Manager at Helen Back Cafe, responded to this review

Hi Kharissa, I apologize for the lack of attentive service. We strive to take care of everyone who enters HB like they are our family and I am so sorry your table was not taken care of accordingly. Would you be willing to give us another shot? Please feel free to contact me directly to discuss options. Thank you, Sarah... More 

Ridgecrest, California
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Love the atmosphere! Great pizza / the mozzarella sticks were bomb.com!! Great outside sitting/ great staff!

Helpful?
1 Thank andrakat
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stop in Helen Back every time we are in town. It's always a good time. The view on the patio is beautiful, especially at sunset. The pizza was very good and didn't even give my husband heartburn, as pizza usually does. They have a lot of great happy hour specials as well. The service was top notch. It was... More 

Helpful?
1 Thank Danna S
HBFWB, Guest Relations Manager at Helen Back Cafe, responded to this review

Thank you so much for your review Danna! So happy to hear you had a great time! More 

Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I had seen some good reviews so we decided to try it. From the outside, it looks pretty sketchy. Think biker bar. We sat on the deck and had pizza and nachos. Delicious. Probably the best nachos we have ever had! Pizza was great too! I would go back!!

Helpful?
1 Thank LISA S
HBFWB, Guest Relations Manager at Helen Back Cafe, responded to this review

Thank you so much for your awesome review Lisa! More 

Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I don't usually leave bad reviews but this was the worst experience I've had in a restaurant that I can remember. Had a simple call in order. When we arrived they didn't have our name in the system or even our pizza even though I just talked to them 15 minutes earlier. Only a couple tables in the restaurant so... More 

Helpful?
2 Thank Eric W
HBFWB, Guest Relations Manager at Helen Back Cafe, responded to this review

Hi Eric, I am so very sorry to hear of your poor experience. If you can please be so kind and email me your contact information, I would like to offer you a gift certificate to return and give us another try on us. Thanks, Sarah Sarah_r@trifectaconsulting.net 850 244 1379 More 

Atlanta, Georgia
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Helen Back is a bar and I had heard about it before I visited Fort Walton Beach. It's kind of off in the cut behind AJ's Oyster House off of Santa Maria but with GPS is easy to find. This place has amazing pizza. A friend recommended it and she was right!! 🍕🍕🍕🍕 Two thumbs up!! I would order pizza... More 

Helpful?
1 Thank Alicia M
jackson, Mississippi, USA
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We did take out one night when the resort we were staying at played a movie by the pool. Wish they delivered, but it was worth getting out for.

Helpful?
1 Thank linzip0491
Fort Walton Beach, Florida
Level Contributor
146 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The pizza is great. The service is great. It is accessible by boat/jet ski which is great. The place appears to not be air conditioned. Several fans do not work. There is a great lack of fans. The ones they have do not turn left and right. The afternoon sun comes in directly to the eating and drinking area and... More 

Helpful?
1 Thank Love2eat32547
Pensacola, Florida
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

The place is in a prime location but it is a dump. The service is terrible I review a lot and I don't usually give bad reviews but this was bad the place was dead an the service sucked. The pizza was good but over priced. The wings are boneless only and our server was all to happy to share... More 

Helpful?
Thank Danielle A
HBFWB, Public Relations Manager at Helen Back Cafe, responded to this review

Hi Danielle, Thank you for your review. We will certainly use this information for training purposes and appreciate your feedback and this opportunity to improve our service. If you would be willing to give us another try, please feel free to contact me. Best Regards, Sarah Reed 850 244 1829 sarah_r@trifectaconsulting.net More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
American, Bar, Pizza, Pub, Italian
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar scene, Large groups
Open Hours
Sunday
11:00 am - 4:00 am
Monday
11:00 am - 4:00 am
Tuesday
11:00 am - 4:00 am
Wednesday
11:00 am - 4:00 am
Thursday
11:00 am - 4:00 am
Friday
11:00 am - 4:00 am
Saturday
11:00 am - 4:00 am
Location and Contact Information
  • Address: 114 Amberjack Dr, Fort Walton Beach, FL 32548
  • Location: United States  >  Florida (FL)  >  Florida Panhandle  >  Fort Walton Beach
  • Phone Number: +1 850-796-1451

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Helen Back Cafe and other visitors
2 questions
Ask a question
2 months ago
Louisville, Ky.

See all questions (2)

Questions? Get answers from Helen Back Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?