Went here especially because they have the Natitoches, LA meat pies. My daughter ordered mozarella sticks, husband the Glenn sub, and me the meat pies. Waitress acted like I was crazy because I wanted ranch dressing with my meat pies instead of some sort of...special creole sauce. Finally, our waitress came out with the mozarella sticks and informed us she just found out they were out of meat pies. I had to jump through hoops to pick something else. I just ordered pepperoni pizza. We would have gone somewhere else had we known they were out when we first ordered, but too late now because their food had already been cooked and being brought to the table. She immediately returned, bringing my husband's sub and they were both done eating well before my food even arrived. Sadly, this cost us to not make it to The Track so my daughter could ride go karts and play putt putt with us so she was really upset.
Our completely ditzy, or new waitress, not sure which, wasn't the worst of the below average customer service! When we first arrived, we went to the front door not realizing the back door is the entrance until we left out that way. The girl cooking pizza was really rude when we asked how to go about getting a seat, since the sign said please wait to be seated. She informed us that the people outside were ahead of us and to just go wait outside behind them, the wait was about 35-40 minutes, and someone would be out to get us when it was our turn. After about 10 minutes we noticed there was an empty table that sat 6, but the party ahead of us had 5 girls and 2 parents. My husband started talking to the mother of the other party and come to find out they too were just told to go outside and someone would come get them shortly. Because of having 7 in their party, they tried making reservations but were told they don't do that. They had been waiting awhile and had not seen or heard from anyone. When 3 tables became available, one of the girls said "This is ridiculous, unless they just like losing money!" She went in to ask what was going on. Shortly after she returned, a lady came and got their group. The mom and dad were like "We are telling them they need to come seat you guys because you only have 3 in your party and should have been seated in that free table a long time ago. Shortly after they were seated, she returned and sat us at the empty table next to them (the table that had been open for 30 minutes now)!
Other than no meat pies and service that was just sub-par, I doubt we will return. Being our first time to Destin and having never been to or heard of Landshark's, we gave it a try, but next time we will try for something better. If you decide to give this place a try, go to the back entrance, their is actually a hostess stand there and chairs to wait (not that there aren't benches in the front for seating, but no one to pay you any attention or let you know anything about getting seated like there is at the rear entrance). We also never understood why the room tied onto their "pub" had tons of seating available, why they only sat about 3 tables in that room and the rest in the main pub.More
