Dear Heather, I am glad our customers have already answered your concern.
My name is Sergio Suarez, Mia Pizza GM. We the employees at Mia Pizza, have always acted in a professional way, in accordance with the store... More
Dear Heather, I am glad our customers have already answered your concern.
My name is Sergio Suarez, Mia Pizza GM. We the employees at Mia Pizza, have always acted in a professional way, in accordance with the store policy and have a proven record of excellent customer service.
The only pressure we put on our customers is having a good product and doing our best at customer service. Like in any restaurant, tips are up to the customer and we earn every single penny that goes in the jar.
The jar is on the side of the counter far from the register but visible to the customers. To explain myself better, as the jar is attached to the counter; it is impossible to shake the jar or play with it in front of any customer.
We feel sorry for any body who insinuate that we pressure our customers for a tip or who feels it is bad to have a tip jar on the counter.