I’ll start by saying the food was really good. The atmosphere was casual Florida, and right on the water…so a bit fishy smelling, but cute.
The staff was horribly trained. We made a reservation and arrived on time, but our table wasn’t ready. The hostess...didn’t seem to really know how to handle waiting customers. At one point, she sent another host to seat somebody- he seated the wrong party, and they both had a good laugh about it right in front of the rest of us waiting.
When we got to our table, it wasn’t clean. There was a clean table in the dining room, and we asked for it. The host told us no and made us wait while he got someone to wipe our table. We sat down at a wet table. All of these are signs of poor training.
From there things got much better. Our server was friendly and efficient. The food came out hot and delicious. A good performance by the server to offset a lackluster front on the house performance.More