First of all. I do NOT like typing these out. But, feel that everyone should here this horror story!!!! My family and I order from China Spring often. Seems that they no longer need us as a customer. I called in an order for pick...up for me and my son, not too difficult (1 large chicken fried rice, no peas; 1 small chicken fried rice, no onions; large mix soup; large chicken noodle soup). The order was ready when promised. I came home and proceeded to unpack the order by taking the large chicken fried rice out of the bag first. When I picked it up, it was put in the bag sideways and the top was NOT closed securely. It went ALL OVER our kitchen counter and floor. I was NOT too happy!!! I took a picture of the mess on my cell phone to show them what had happened. I called them up and explained what had occurred. After spending about 15-20 minutes cleaning up, I plated my son's small chicken fried rice, as mentioned above, no onions. Well, there was no onions nor peas. So, I figured I would take a photo of this too and show them their error when I pick up my replacement large chicken fried rice. I drove to the restaurant and explained what had happened with me son's order, showing the girl the photo. She informed me that I would have to bring back the wrong order for a replacement. I asked her if a small chicken fried rice was worth losing a customer over and walked out. My family and I will NOT be visiting this restaurant again and I suggest you be very cautious when ordering from them. Rating 1-10 (1 being the lowest), I would give them a -10 for customer service!!!!More