We are snowbirds and came to eat once or twice a week and were actually satisfied every time. Now after a Corona break we were there again 2 times in one week for lunch. The first time the steak was burned!! Service brought a new...one, wich was fine. On the second visit the steak was burned again. No apologies and the Manager was not available. The service has also declined a lot. Unfortunately, many familiar faces from the service are gone. Today it was our last visit wich is sad but we have to switch to another one.More

Used to be an amazing establishment but I can’t say that anymore. The owner Greg is a real t@!* waffle, and that’s putting it nicely. Even my friends that go there regularly have been letting me know that they didn’t enjoy it there anymore and...after tonight’s horrendous experience, I can see why!!! Save yourself the agony and go somewhere that actually cares about their patrons.More

Has been a great place but the management has clearly forgotten who pays their bills. Took my wife for dinner Saturday night and they charged my credit card twice. Once for what we actually owed, and an additional hit on my card for 73.00 that...we have no idea the charge is for. Have attempted to contact a manager, ( or any one in charge) for two days with no answer. We are told that the management is too busy to return your calls right now. Sounds like a recipe for a sinking ship and they have lost my business for good.More

The drinks and food were good. The ribs were very good. Everyone enjoyed their food. They had many different flavored beers. The desserts were good too. Would definitely go back again.

The staff that was serving us was not wearing any mask. Moving from table to table with no mask is irresponsable. Too bad since the food was good

Went there for dinner one evening I had the steak, friend had pizza, and I ordered hamburger medium well w fries to go. Takeout came when we were still eating for at least another 10 minutes and it took 10 minutes to find our waiter...for check after finishing. Got home burger was rare and fries were very cold. Called owner next day was too busy day 2 busy day 3 also too busy. Went in day 4 personally told him issue, he said he would get back to me after talking to server YEAH RIGHT. He has my phone #, email never heard back. Wrote letter early January no response. So TOO BAD SO SAD BUT AFTER 15 years of frequenting your place I am done a total $19 waste of a meal that had to be thrown out. Already found a better place in Boca that we go to 2x a month. All you had to do was respond but YOU COULD NOT BE BOTHERED.More

Had a great dinner just getting into town. Enjoyed it so much a few days later went back again. Everything we had was delicious. Beretta mozz and tomatoe salad, potatoe soup and flank steak with chimichurri sauce..bar tenders amazing!

I am a snowbird who eats at least 3 or 4 times at Big Bear…this is my first major complaint…we arrived at 5:15 PM and asked for outside seating….we were told that the wait was 1 hour even though there were many empty tables and...that the empty tables were all reserved…after waiting for 30 minutes, I went into the restaurant to let them know that no one was sitting at the empty tables…I was told I still had to wait…10 minutes later, I was told I would be seated…my wife and I ordered Wedge salads…mine has a few shreds of ehh rather than half an egg and my wife had very little bacon on her salad…we left 90 minutes after we were seated and lo and behold the tables that we were told were reserved were still empty…bottom line is very poor hospitality and salads that were very scrimps…I reported this to the manager who told me that they would do better next time….I doubt there will be a next time…our server was the only good thing about the meal otherwise,.very disappointingMore

After several visits, we will NEVER go back. We asked to be seated in the bar area where there were at least 2 tables available. Nope, We were seated in the main dining and were told Happy Hour prices were only in the bar area,...WHERE WE ASKED TO BE SEATED!!! Waitress checked to see in the idiot Manager would honor the Happy Hour prices where we were seated, she never got back to us. Got the bill and NO Happy Hour Prices! But they did cahrge for extra beets on a salad! Just stupid. Food is good, but WAY overpriced. Drinks are way over priced as well. I can get a better meal at better prices at 20 different places within 2 miles of this place. GOOD BYE BIG BEAR!!!More

The absolute worsservice that I've had in any restaurant in over 5 years! To top it off I ordered jambalaya, thought it was a little off-beat that the served it over pasta, but I tried it. Well, it was bad; very little stuff except for...the pasta and very little sauce! There were 8 of us and they tried serving the entrees before the salads, because they obviously, forgot the salads. We called over the OWNER, and we tried some cockamamy excuss and almost forgot to apologize!More

We were a party of 8. After waiting for 1 hr, we sat at a nice table outside in a corner area. The main server was great and dealt with our large party with grace. After receiving our appetizers, the wind started to pick up...- signaling a weather change. No action was taken. Soon after, our dinner was delivered (we had a separate server almost drop the plate on my mother in laws face) and the wind became crazy. We asked the servers if they were going to put something up to protect us from the wind and rain. The servers walked away and only came back when it started pouring. Half of our party's backs got drenched from the run off water. The wind blew rain all over our table and food. The staff responded in slow motion. The manager came and wasn't pleasant or very apologetic. He said they have no rain protection like roll down curtains outside, which is crazy! It's South Florida. Rain is typical. They ended up moving us inside. Half of us carried our own plates into the restaurant. We had to sit at three separate tables. Our food got cold. The night ended terribly. The Manager came over only once to give us new fountain drinks. Our main server was not to be responsible. The Manager should be ready for this, his patio was full, and rain was forecasted. Why agree to seat us outside? We had family in town. It was a big disappointment. Terrible!More

We were staying in Fort Lauderdale on the beach but ended up driving all the way to Coral Springs to have dinner because we couldn't find a brewpub closer by (I'm sure there are some). Overall the restaurant was good, but I left feeling a...little let down. Service seemed slow and more interested in other tables. Food was average. So I don't think I'd go out of my way to come back to this restaurant.More