My wife and I walked in the pond at 5:30 for dinner we were greated at the entrance by a very nice young gentleman who said sit yourself down in any booth and he will return to us with menus, we were the only ones...in the room, he gave us the menu's and told us it was burger night special, next a waitress comes to our table and tells us the gentleman is in training, it is his first day that she will take care of us, she brings us waters, next the room starts to fill up, she starts running from table to table taking drink orders and food orders, not taking our order, just telling us to wait, finally I flag down the new guy and asked him to take our order, that I don't want her to wait on us, he takes our order, I asked for a garden salad to start with and one of the burger special's and a beer, wait about 15/20 minutes no beer yet then he tells me they are all out of that burger, fine I order a cheese steak sandwich with sauteed onions and again ask for the beer, wait another 15 minutes we finally got the salads, 1/2 minutes go by cheese steak sandwich arrived, still working on the salad, when I get to the sandwich, no sauteed onions, after I finish half of the sandwich he came over and asked how everything is, told him no onions, the fries were burnt, and was never offered ketchup. I told him it's not his fault, that he's being trained by an airhead, place seems mismanaged. Very painful experience.More