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cannon's custom cakes and bakery

228 Astro Shopping Ctr, Newark, DE 19711-7271
+1 302-368-7900
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  • Excellent38%
  • Very good5%
  • Average11%
  • Poor17%
  • Terrible29%
Mar 3, 2018
“Poor customer service”
May 19, 2017
“Bad customer service”
Closed Now
$$ - $$$
228 Astro Shopping Ctr, Newark, DE 19711-7271
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Write a ReviewReviews (17)
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1 - 10 of 17 reviews

Reviewed March 3, 2018 via mobile

We have been buying our birthday cakes at Canon's for 30 years. Today my reward card wasn't honored because it had 'expired'. Very poor customer relations. May look for another place to buy birthday cakes.

1  Thank J. Roy C
Reviewed May 19, 2017

The bakery is good, but they lack customer service. I thought the first time I experienced this that it might just be an off day. Three visits later, and things are no better. They have one or two people working in the front of the...More

Thank Travel2937
Reviewed April 29, 2017 via mobile

We have been purchasing birthday cakes from Cannons (no relationship), for 30 years. Always put together well and delicious.

Thank J. Roy C
Reviewed July 5, 2016 via mobile

Where do I even start? My cupcake tier was an absolute hideous mess! I paid $300 for a wedding cupcake tier. They told me twice my cake would go on top and I would need 75 cupcakes to fill in the tiers. Mind you this...More

1  Thank sillystamper
Reviewed May 23, 2016

I picked up my cake on 5/20/16. It was the type of basic cake that had and image strip placed around the cake. The image strip was not completely flush with cake. They kept telling me that the image on the internet was a 7"...More

Thank laytonblue02
Reviewed November 13, 2015

One of the highlights of my wedding was my maid of honor’s speech, in which she thanked me for always knowing the best places to eat, the best dishes to get, the best desserts to end a meal with. Ironically, I could not have done...More

1  Thank Lindsay S
Reviewed October 29, 2015

CANNONS CAKES - I used to think this was a great bakery, not anymore. I took my niece there to purchase her wedding cake. The consultation/tasting went well as she like the samples they gave her. She provided Cannon’s with a picture of the style...More

2  Thank Linda W
Reviewed October 31, 2014

My husband and I were looking for a good bakery,we ran across cannons. I was very excited that we found a Bakery that could make designer cakes. I told them that this was our first time coming here and I'm a little nervous because I...More

4  Thank Stephanie D
Reviewed June 2, 2014

My family has been getting cakes from Cannon's for as long as I can remember. Their cakes are delicious and they could not be any more helpful. Have never been disappointed with anything from Cannon's.

Thank JCR96
Reviewed March 2, 2014

If you want a special cake or just have a craving for really good cookies; Cannon's Bakery is the place to go. They everything you want to fill that sweet tooth. There chocolate cake is awesome...so moist and tastey.

1  Thank myjd65
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Open Hours
7:00 AM - 3:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
9:00 AM - 5:00 PM
Location and Contact Information
  • Address: 228 Astro Shopping Ctr, Newark, DE 19711-7271
  • Location: United States  >  Delaware (DE)  >  Newark
  • Phone Number: +1 302-368-7900
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